As we check in the courteous and professional young lady behind the counter explains that our reservation is for a room, a king room, and so offers us a suite instead for $10 more a night. I decline, having been satisfied with king rooms before. When my wife takes a bus schedule from the display on the counter, the clerk...
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We stayed at this hotel and it was a very convenient location, right beside the highway. The room was dirty and one time the housekeeper left her cleaning spray in the washroom. So i then put it out of our hotel room for the housekeeper to come and pick it up in the morning. Also in Breakfast there wasn't much...
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Thank you very much for your comments. First of all, I want to appologize for the bottle of spray left in your room by our housekeeping staff. I can assure you that's it not appropriate and our head housekeeper as been advised.
The new continental breakfast review by our franchisor Choice Hotels International is coming soon in Canada and we...
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We were greeted very late in the night by a very professional night shift receptionist. Check-in was a breeze and she ensure we were getting our Aeroplan miles credited and that our CAA membership was well registered. She was very pleasant and helpful.
Suites are huge and well appointed, even though furnitures are getting a bit old.
Hotel was very...
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Reviewed 19 March 2007
Your comments are greatly appreciated ! We do trained our staff to be very guest focus and I am glad to ear that you received a very good service. Our job is to make your stay comfortable and enjoyable. Thank you.
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I was on a 3 day business trip and selected this hotel for its location near the airport and my business location. I had a suite with a king size bed and refrigerator. The bed was firm which I prefer. The room was huge as was the bathroom which has entrances from the living area and the bedroom.
The front...
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This place is not recommended. From the start, nothing but problems and inconvinience.
Check In- Check in was easy, but that was mainly because the hotel was VERY vacant.
Room:
-The room was dirty since the first time we entered. The carpet probably was never vacumed. There were crumbs, dust bunnies bigget then my fist, dubiouse "things", and who knows...
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I am very sorry to learn that the room was not in an excellent condition. We have an head housekkeper in site to ensure everything is clean and works properly in all rooms. We have staff on site 24 hours a day and it's our job to make your stay at your satisfaction. Our staff is trained to take care...
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Traveled with my husband on a short week-end getaway. Really like the location of this hotel with easy access to Old Quebec and near shopping. Good choice of restaurants nearby. The suite was large and confortable - ver y clean.
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I was in Quebec city for the first time for family reunion. Great service. The staff at front desk was very nice and helpful giving us directions how to go to the Old town. Our room was very spacious but the best thing was the ultra comfortable bed .
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Pros: Clean, spacious suite, near shopping, helpful staff providing info and directions(especially Shirley!). Rooms at the back (facing mall car park not highway!) were very quiet. Free parking.
Cons: Ugly location right on highway/car park of shopping mall, basic kitchenette - literally only a sink. The fridge is a 'minibar' so food is only cold if ice is purchased. No...
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Wanted to stay near the mall and do some shopping before boarding plane to Mexico.Having been in this area on another trip we knew the proximity of the motel to "Les Galeries de la Capitalle" around 10 minute walk in a parking lot.The building looks newer from the outside. Inside the carpet in our room and halway showed some age...
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Not walking distance to attractions, but a very doable drive.
Room was large enough for five of us (three small kids).
Not inexpensive, but then again nothing seems to be in Quebec.
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