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Hyatt Regency Montreal

3.5 of 5
1255 Jeanne Mance Street | PO Box 130, Montreal, Quebec H5B 1E5, Canada (Ville-Marie)
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Hyatt Regency Montreal
Ranked #69 of 169 hotels in Montreal
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782 reviews from our community

Traveller rating
    134
    298
    212
    97
    41
See reviews for
Families
132
 
Couples
218
 
Solo
69
 
Business
168
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 13 May 2013 NEW

My partner and Just returned from a three night stay at this hotel. We stayed here once before just after the property became a Hyatt several years back and it was not a good stay. I thought let's give this one more try and see how this stay would be. We were disappointed once again. I asked the front desk... More

Was this review helpful? Yes 1
HyattRegencyMontreal, Guest Relations Manager at Hyatt Regency Montreal, responded to this review
15 May 2013

Thank you for being our Guest and for your feedback. I am sorry to hear that you were disappointed with your stay. Actually the amenities and the feather comforter on the beds have recently changed and are in conforming with Hyatt Regency's present standards.Our Regency Club does indeed close at 9PM and should not have been closed earlier than that.... More

Swindon, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 12 May 2013 NEW

Stayed here both by choice and it was the venue of a business meeting Meeting/conference facilities were excellent including food. Very convenient location and good facilities for a stay. The Regency Club room was very good especially the outside terrace Good food in the restaurant, for breakfast and in the Regency Club room. Would have been nice to have breakfast... More

Was this review helpful? Yes
See 2 more reviews by Tony M for Montreal
HyattRegencyMontreal, Guest Relations Manager at Hyatt Regency Montreal, responded to this review
15 May 2013

Thank you for being our Guest and for your feedback. We look forward to hosting you again in the future! C.Laflamme Director of Guest Services More

Sydney, Australia
Top Contributor
99 reviews 99 reviews
65 hotel reviews
Reviews in 48 cities Reviews in 48 cities
99 helpful votes 99 helpful votes
1 of 5 stars Reviewed 12 May 2013

I stayed at this hotel a year ago. It is not the best Hyatt hotel, in fact probably the most dated hotel I stayed under Hyatt brand. During my last stay the service was good, and hotel located in a good part of Montreal. That's why we agreed to host our conference this year. But I had the worst hotel... More

Was this review helpful? Yes 1
HyattRegencyMontreal, Guest Relations Manager at Hyatt Regency Montreal, responded to this review
15 May 2013

Thank you for being our Guest and for your feedback. I am sorry to hear of your unpleasant experience regarding obtaining information on your friend's room. I was surprised because you were referring to one of our best and most experienced front desk agents. I did speak with both the agent and the Supervisor on duty that morning. Unfortunately for... More

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Senior Contributor
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6 hotel reviews
Reviews in 20 cities Reviews in 20 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 7 May 2013

We stayed at the Hyatt for four nights while attending a conference at the same hotel. No shuttle provided from or to the airport by the hotel, but a convenient bus goes every 14 minutes and stops just down the road from the hotel. Great location in the middle of Downtown Montreal! In the same block as the hotel is... More

Was this review helpful? Yes 1
See 3 more reviews by CraigSabine for Montreal
Becancour, Canada
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed 1 May 2013

Great location, in the heart of downtown Montreal. Inside the hotel, the surronding is impressive. It is all purple and pink, very modern and contemporary. They offer bar and restaurants, pool, fitness room... Right next to the hotel, there is a Starbuck Coffee, shopping mall (you can access it only by the elevator!), restaurants such as St-Hubert and if my... More

Was this review helpful? Yes
See 2 more reviews by AST099 for Montreal
Tooele, Utah
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 30 April 2013

I thought this was a great location with underground walkway access to the Mall. It was also very close to the Convention Center. The room I was in was small compared to others and was also in need of some renovation; not what I expected from a Hyatt property. Also, there was no free WiFi. I had to go to... More

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Ottawa, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 April 2013 via mobile

Over all our over night stay @ Hyatt was more than expected . The location is in the heart of st Catherine , starbucks coffee @ the corner with multiple choices of restaurents, . The Lobby was very neat& classy . The room was decent and clean . They could have opted a notch tho ... but most of all... More

Was this review helpful? Yes 1
Ottawa, Canada
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 17 April 2013

We visited using a TravelZoo voucher, so the room deal was great. Free WIFI, but the WIFI sucked. I ended up using my iPhone bluetooth & my own data plan to be able to use my iPad. Access to the Regency Club Lounge was also part of the deal. Apart from discounted drinks (what's not to like about that?!), the... More

Was this review helpful? Yes 1
See 3 more reviews by Shasta613 for Montreal
Toronto, Canada
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 17 April 2013

My husband and I booked three nights at the Hyatt Montreal with a Travelzoo deal, and we spent Easter weekend there, 2013. We upgraded to the "Regency Club" for an extra $35 or $40 per night, which gave us both a free breakfast in the morning, and snacks throughout the day if you want them. (We mostly just took advantage... More

Was this review helpful? Yes
See 4 more reviews by FromOntariariario for Montreal
HyattRegencyMontreal, Guest Relations Manager at Hyatt Regency Montreal, responded to this review
23 April 2013

Thank you for being our Guest and for your positive comments. We apologize regarding the inconvenience of the issue with the hot water on your final day, but thank you for your understanding. I am pleased that you enjoyed our wonderful breakfast buffet. We hope to have the pleasure of welcoming you back again in the future! C. Laflamme Director... More

Dublin, Ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 16 April 2013

The location of the hotel was great. The hotel is close to a lot restaurant and a man. The staffs were friendly and the helpful. We had a quiet room and it was clean. Our deal included breakfast and internet. Unfortunately, we didn’t use the internet as much because we spent most of our time outside. Thank god for the... More

Was this review helpful? Yes
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Additional Information about Hyatt Regency Montreal

Also Known As:
Hyatt Regency Montreal Hotel
Hyatt Regency Montreal Hotel Montreal
Hyatt Montreal
Montreal Hyatt Regency
Montreal Hyatt
Address: 1255 Jeanne Mance Street | PO Box 130, Montreal, Quebec H5B 1E5, Canada
Region: Canada > Quebec > Montreal > Ville-Marie
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #69 of 169 hotels in Montreal
Price Range: €€
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Few Montreal hotels offer direct underground access to the Montreal Convention Centre, the Metro and the Contemporary Museum of Art. Our Montreal hotel is also within walking distance of Old Montreal, Chinatown and the trendiest restaurants. Our hotel features 605 handsomely appointed guest rooms and suites with spectacular views of our dynamic city. ... more   less 
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