Friendly and helpful staff. Very attractive lobby. My suite was large and comfortable, bed was super. Had two great meals in the restaurant. Very convent to the Ambassador bridge and Tim Hortons was across the parking lot. I would stay here again.
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I was very pleased with this motel. Clean, comfortable, large rooms. multiple elevators, nice lobby sitting area. Did not use the pool or restaurant. My only complaint was the VERY slow reaction time of the remote controls for the TV's. Across the street from fast food (Wendy's Tim Hortons, Taco Bell, Pizza Hut) and Applebee's just down the road-a nice...
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Hi and thank you for the feedback!
We hope to see you sometime soon as well. We are very proud of the work that we have put into our property and our service as well. I will let our Chief Engineer know about the TV response; hopefully it was just a bad battery in the remote. Once again thank you...
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stayed here with my sons Novice travel hockey team for OMHA playdowns at the WFCU Centre. Property appears to have gone through a complete renovation over the last year or two. Rooms are clean and comfortable. Flat screens and wi-fi. Relaxing beds with plenty of pillows. Modern furnishings and appointments. Large pool area with hot tub provided opportunity for kids...
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Hi and thank you for the feedback!
We hope to see you again sometime soon with the rest of your team! We try and make all of our teams feel at home while staying us and any little things we can do to help we will, such as the team rooms. Once again thank you for the feedback and we...
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Ugliest interiors I’ve ever seen, poor executive suites, no newspaper, no extra amenities whatsover for executive travel, 24-hour restaurant – 4/10
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Hi and thank you for the feedback!
A lot has changed at our property since February of 2011. Our property is in the last phase of completing our major renovation. With new modern decor throughout the hotel, main and lower lobbies all of the guest rooms have been newly renovated. Our restaurant has undergone a major renovation as well, modern...
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This is a fantastic find in Windsor. The rooms were new, well decorated, very comfortable and very very clean.
The Front desk and all the staff I encountered were ready to help and made me feel like they were happy I was there.
The hotel is a good location for my purposes. I was able to do my business, we...
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Hi and thank you for the feedback!
We are very happy when new guest discover our property, and especially when they decide that they will be back. We take great pride in having one of the best teams in the city and we want our guest to feel that as well, and from the sound of it, it appears that...
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Stayed at several different hotels while in Windsor, over the last few years. This property has been reliably consistent.
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Reviewed 11 August 2009
Reviewed 17 December 2010
Hi and Thank you for taking the time and letting us know how we did during your stay. We appreciate the kind words and the repeat business. We will continue to improve in the New Year and hopefully we will see you again sometime soon. Once again thank you for choosing the Holiday Inn & Suites as your accommodation partner...
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We found this hotel to be clean, well maintained and suited our needs very well. Our 2 grandchildren were in town, so they came over a couple times and we all enjoyed the salt water pool. Friendly staff, though we didnt have any special needs, so didnt interact a lot with them. The bed was comfortable.
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Hi and Thank you for taking the time and letting us know how we did during your stay.
We appreciate the comments and the feedback, without the feedback it would be hard to see how we are doing. Thank you for staying with us and hopefully we will see you back sometime soon!
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really like this hotel nice, clean, comfortable.
friendly staff
large free parking
the lobby is warm and welcoming
with cozy seating area at the reception while waiting cab or husband freezing outside to get the car
the location is convenient there is fast foods ( Wendy,pizza huts, taco bell,KFC,subway) coffee shops (Tim Horton's, Starbucks), restaurant (Swiss chalet) shops ( shoppers,...
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Hi and thank you for the review!
We are very pleased that you had an enjoyable experience while staying with us. We are very proud of the changes that we have made so far, and more changes to come. We are constantly working on bettering our service, be it with our staff or the property in general. Once again thank...
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this adventure began when i checked in and asked for a feather pillow. the person at the front dest said that all the rooms had feather pillows. not true. then i told her i needed a room which would not involve a lot of walking as i am disabled. the room was on the second floor far from the elevator...
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Hi and Thank you for the response.
First of all I would like to thank you for your honest feedback regarding the service you received while visiting our property. It appears that we did not deliver the service you were expecting or the service standers that we set for our employees. I would like to personally apologies and let you...
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We were visiting friends in Windsor and wanted something reasonably priced, close to the border and not far from shopping or the casino. When we arrived just after 3pm, our room was ready for us. The front desk staff were very nice and it was easy to just check in and head up to our room. Also, parking was free....
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Hi and Thank you for the feedback!
We appreciate you taking your time and letting us know how we are doing! We do offer government as well as senior rate for our guests, some conditions due apply to qualify for the rates. If you are planning another trip to the Windsor area please give us a call directly and we...
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263 Reviews
66 Reviews
59 Reviews
