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Sheraton Gateway Hotel Toronto Airport

4.0 of 5
Terminal 3, Toronto International Airport, Toronto, Ontario L5P 1C4, Canada
Hotel amenities
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Ranked #20 of 119 hotels in Toronto
4.0 of 5 stars 450 Reviews
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450 reviews from our community

What travellers say about this hotel
  • Room service(12)
  • Front desk staff(9)
  • Very clean(8)
  • Club floor(8)
  • Early morning flight(7)
  • Parking garage(6)
  • Saira Malik(5)
  • Great view(5)
  • Credit card(4)
  • Free internet(4)
Traveller rating
    184
    163
    62
    26
    15
Only show reviews for Family (83) | Couples (148) | Business (119)
Date Rating
Braddock54
Vancouver Island, BC
Contributor
18 reviews
6 helpful votes
3 of 5 stars Reviewed 10 February 2012 NEW

Made the mistake of picking up the phone and calling Sheraton Reservations for this hotel. Similiar customer service, as say, Air Canada. Ended up being booked into a Sheraton in California. Absolute nightmare, don't waste your time with them, and use Expedia, etc. The room was your average hotel room, not run down, but not the most posh room I... More

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brianbluebird
London, United Kingdom
Contributor
14 reviews
5 helpful votes
4 of 5 stars Reviewed 8 February 2012 NEW

Great room, great beds, great linens.Hotel gave us ideal room and met all our requirements.Of course we stayed here rather than risk snow and cold in January. For peace of mind .But there wasnt any snow! Porter will escort you or you can push your trolley from baggage carousel into your room and keep it.! So, cheaper in spring to... More

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baileypenney
vancouver
Contributor
11 reviews
5 helpful votes
4 of 5 stars Reviewed 7 February 2012 NEW

Returning from Virginia, my wife and I stayed at the Sheraton Gateway because of its quick availability at Terminal 3 since time was short. While I was going to be in Toronto for a few days, my wife only had a 6-hour layover. So time was of the essence and hotel shuttles were too slow. Check in was fast but... More

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david44
cologne
Senior Reviewer
10 reviews
13 helpful votes
4 of 5 stars Reviewed 6 February 2012 NEW

There is no doubt that the easy access to both the terminals makes this an excellent choice, and the room quality is good Sheraton standard even if a little dated. Main problem during my stay was that 2 of the 3 lobby elevators were out of service, with long lines at breakfast time. By the way, if you are just... More

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GatewayToronto, General Manager at Sheraton Gateway Hotel Toronto Airport, responded to this review
8 February 2012

Thank you for sharing your feedback following your stay with us. I am sorry that you were inconvenienced during our elevator breakdown. I hope on your next stay you will enjoy a perfect stay. We look forward to welcoming you back. Warmest regards, Joumana More

FamilyTraveler085
Milwaukee, Wisconsin
Reviewer
4 reviews
12 helpful votes
4 of 5 stars Reviewed 3 February 2012

I just stayed at this hotel for two nights for work. The location inside the airport is great for travel. For getting out and doing anything while you are staying there, not so perfect. My room was good. I was on the third floor and had the airport shuttle zooming by my window, which I wouldn't have preferred, but didn't... More

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TLLcanada
Reviewer
5 reviews
6 helpful votes
4 of 5 stars Reviewed 2 February 2012

We stayed at this hotel on a layover to a trip in the Caribbean. It was quick and easy to access from the airport. Check in was fast. Our room was clean and comfortable. The bed and pillows were particularly comfortable. We chose to dine at the bar located in the hotel. My husband remarked that his meal of chicken... More

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GatewayToronto, General Manager at Sheraton Gateway Hotel Toronto Airport, responded to this review
7 February 2012

We are so pleased that you enjoyed your stay with us - thank you for sharing your experience. I have shared your comments with my team; my Chef was very pleased to know you enjoyed the wings! We look forward to welcoming you back soon. Warmest regards, Joumana More

LandryHalifax
halifax
Senior Reviewer
7 reviews
13 helpful votes
5 of 5 stars Reviewed 1 February 2012

We stayed overnight at this hotel but I should also mention that we got a heck of a deal so it made it quite affordable.It was so nice to get off a plane and be in your room within 20 minutes and the fact that the following morning it took 5min from the time we left our room and checked... More

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GatewayToronto, General Manager at Sheraton Gateway Hotel Toronto Airport, responded to this review
2 February 2012

Thank you for your review. We are glad you had a great stay with us and we look forward to welcoming you back soon. Warmest regards, Joumana More

Blossom606
Penetanguishene, Canada
Reviewer
4 reviews
3 helpful votes
4 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

Very clean and cozy rooms. Perfect for catching a plane at Terminal 3. Parking is expensive so we chose to park at the value parking lot and take the monorail to the hotel. The hotel price is very high so we only book at room in the winter to avoid waiting for hotel buses from other hotels. Only complaint is... More

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lancelongthrust
Calgary, Canada
Reviewer
3 reviews
1 helpful vote
4 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

Very convenient for an overnight @ Pearson airport. Hotel is connected to Terminal 3 which has a monorail to Terminal 1. Typical Sheraton. Clean, nice rooms, etc. Room rate was a hefty $250/night for a standard room. Room service (breakfast) was mediocre and overpriced. Overall, worth it for the convenience. More

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Canadians_who_travel
Montreal, Canada
Contributor
15 reviews
6 helpful votes
3 of 5 stars Reviewed 29 January 2012
2
people found this review helpful

Stayed at the hotel overnight to be able to catch a morning flight. It is conveniently located at the airport. Easy to reach with the monorail. The hotel is clean, but the rooms desperately need to be renovated. They should also consider using 3 pane windows to reduce the airport sound. I was awaken at 5:00 am from aircraft engine... More

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GatewayToronto, General Manager at Sheraton Gateway Hotel Toronto Airport, responded to this review
30 January 2012

Thank you for sharing your feedback on your recent stay with us. I am very sorry that you were not able to have a good night's rest. Our guests comfort and safety is our #1 priority and we fell short of your expectations. Please contact me or my Assistant at the hotel so that we may make amends for your... More

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Sheraton Gateway Hotel Toronto Airport Also Known As

  • Sheraton Toronto
  • Sheraton Hotel Toronto Airport
  • Toronto Sheraton
  • Sheraton Gateway Hotel Toronto
Address: Terminal 3, Toronto International Airport, Toronto, Ontario L5P 1C4, Canada

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Sheraton Gateway Hotel Toronto Airport
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