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Westin Bristol Place Toronto Airport

4.0 of 5
950 Dixon Road, Toronto, Ontario M9W 5N4, Canada
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Westin Bristol Place Toronto Airport
Ranked #70 of 138 hotels in Toronto
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183 reviews from our community

    Trip type
Traveller rating
    40
    74
    37
    20
    12
Date Rating
Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed 3 May 2013

Normally Westin's are pretty good. After all, you chip out a good $150 for a room which you expect to be decent. The Good: - The lobby is large and has good views - Staff was friendly for the most part (there were 2 people who had a don't care attitude) - Room was clean and good sized, has everything... More

Was this review helpful? Yes
WestinBPH, General Manager at Westin Bristol Place Toronto Airport, responded to this review
10 May 2013

Hello Ryan, Thank you for your survey. I am glad to hear that you enjoyed your stay in our spacious and clean rooms, and thank you for the positive comments on the lobby and our friendly associates. Our housekeeping and maintenance team do work hard to keep our hotel clean in all areas, however we do recognize that some areas... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 25 April 2013 via mobile

I've been there for 03 nights, my comments are: Helpful staff Good food and quick service Rooms are clean The only thing that annoyed me was the loud noise, you can hear everything close to your room which is not good when you must sleep during the night.

Was this review helpful? Yes 1
WestinBPH, General Manager at Westin Bristol Place Toronto Airport, responded to this review
10 May 2013

Hello Rodidario, Thank you for your comments, and I will be sure to share your feedback with our team of caring associates. I am sorry to hear about the noise levels during the evening, and will ensure that we follow up appropriately. We do hope to see you again in the future, your Westin Heavenly Bed awaits you. Regards, Marsha... More

Shanghai, China
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 14 April 2013

The Westin Bristol was just what I needed for a quick forced layover in Toronto. My hotel room was clean, the staff was pleasant, and the shuttle driver promply picked me up with a phone call after landing. The restaurant is open until 11pm with a tasty/full (but limited) menu, and the Heavenly bed was perfect after a long day.... More

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WestinBPH, General Manager at Westin Bristol Place Toronto Airport, responded to this review
24 April 2013

Dear Guest, Thank you so much for your recent review. I am glad to hear that you enjoyed your stay and that our associates welcomed you as if you were home. We will soon be undergoing some minor renovations in the coming months to enhance our public areas and corridors. We do hope that you will choose to stay with... More

Peterborough, Canada
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 12 April 2013

We have stayed now at the Westin Bristol 4 times before heading off on vacation. Transport to and from the airport is complimentary, and runs very consistently every half hour, and the operators are extremely friendly and accommodating while handling your bags. Our car has been left parked on site for no extra charge. The rooms are quiet (you can... More

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WestinBPH, General Manager at Westin Bristol Place Toronto Airport, responded to this review
24 April 2013

Dear Guest, Thank you for the great review of the hotel. It seems that you are well traveled and know exactly what to look for. Our parking package is great for guests who need to spend the night prior to a vacation. We look forward to welcoming you back! Stay Well Marsha Ray General Manager More

Ontario, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 10 April 2013

Very clean, good service, nice views. Yes it is a little warm but not uncomfortably. Indoor heated pool with comfotable loungers. Free beverages in the lobby ws a nice touch. We needed to call for assistance in the middle of the night and they sent someone up right away.

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WestinBPH, General Manager at Westin Bristol Place Toronto Airport, responded to this review
10 May 2013

Dear Guest, Thank you for your review. I am glad that you had a renewing stay with us. We hope to see you again. Regards Marsha Ray General Manager More

Halifax, Canada
Top Contributor
64 reviews 64 reviews
63 hotel reviews
Reviews in 48 cities Reviews in 48 cities
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed 10 April 2013

Spent one night at the Westin last week before a long flight to Hong Kong. The hotel is nothing more than your standard airport hotel property, definitely not a flagship of the Westin chain but adequate for someone in transit. The room was clean and the bed comfortable. Before booking I did read the reviews here on tripadvisor as I... More

Was this review helpful? Yes 1
See 3 more reviews by FlyJayClass for Toronto
WestinBPH, General Manager at Westin Bristol Place Toronto Airport, responded to this review
10 May 2013

Dear Guest, Thank you for your recent review. I am so sorry to hear that your room was not comfortable, and that you did not have a restful stay. Rest assured, we have converted to air conditioning and have solved all of these issues for the coming summer months. I hope that you will decide to stay with us again... More

BRADFORD
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 6 April 2013

We stayed here on March 28 to the 29th for a stopover night before heading south for a week. first we got a great price ($114.00 reg $229.00) we found by looking on the internet. The price included a night at the hotel and up to 8 days of parking. We like to stay close to the airport and the... More

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WestinBPH, General Manager at Westin Bristol Place Toronto Airport, responded to this review
8 April 2013

Hello “happylobser” Thank you for your great review on the hotel and amenities that we have to offer. Our hotel is a great choice for business travelers with convenient shops and restaurants nearby. Our Full Buffet Breakfast in the morning is one of the main highlights of our restaurant, not only do we have an array of fresh fruits daily,... More

Berlin, Germany
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 April 2013

Westin come with some expectations, that are fullfilled at this Location "Bristol Place". The location is very close to the airport, a complementary shuttle bus from hotel to airport is available. My room was quite spacy with view towards the airport. Room had a fridge and a nice small coffee maker with starbuckscoffee to offer (complementary). WLAN internet access worked... More

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Ottawa
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 1 April 2013

I travel extensively for business and typically try to stay at Westin properties. I have also stayed at other hotels in the Toronto and the Pearson airport area. So I was particularly surprised and disappointed by the condition of the Westin Bristol Place. The lobby and welcome were up to the usual good standard but on entering the room I... More

Was this review helpful? Yes 1
WestinBPH, General Manager at Westin Bristol Place Toronto Airport, responded to this review
8 April 2013

Hello “2can”, Thank you for your comments. I am so sorry to hear about the room conditions that you experienced. I will personally follow up with our Engineering team on the concerns with your room, and I assure you that our housekeeping team takes great pride in their rooms and try to always ensure the best stay possible for our... More

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London, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed 30 March 2013

I stayed here 4 years ago and it was a magnificent experience. So when I was in need of a hotel to stay before flying out I decided to go back. This is was an unfortunate decision. When I went to check in the front desk asked me if I would like to join the rewards program and I politely... More

Was this review helpful? Yes
WestinBPH, General Manager at Westin Bristol Place Toronto Airport, responded to this review
8 April 2013

Hello DJ Elliott, Thank you for your review. I am so sorry to that your return visit to the hotel was not the experience that you have received in the past. Our associates work hard to engage with every guest and to listen to their comments and questions, so again, I am very sorry that this was not what you... More

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Additional Information about Westin Bristol Place Toronto Airport

Also Known As:
Westin Bristol Place Toronto Airport Hotel
Westin Bristol Place Toronto Airport Hotel Toronto
Westin Toronto
Toronto Westin
Address: 950 Dixon Road, Toronto, Ontario M9W 5N4, Canada
Phone Number:
Region: Canada > Ontario > Toronto
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#33 Luxury Hotels in Toronto
Price Range:
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Our hotel is conveniently located near Pearson International Airport and Paramount Canada's Wonderland. We provide free airport shuttle service and a wide range of event spaces. ... more   less 
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