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Holiday Inn Express Toronto Downtown

2.5 of 5
111 Lombard Street, Toronto, Ontario M5C 2T9, Canada
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Ranked #32 of 119 hotels in Toronto
4.0 of 5 stars 256 Reviews
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256 reviews from our community

What travellers say about this hotel
  • Very good(7)
  • Continental breakfast(6)
  • Lawrence Market(5)
  • Free internet(5)
  • Eaton Centre(4)
  • Cn tower(4)
  • Eggs bacon(3)
  • Parking garage(3)
  • Clean and comfortable(3)
  • Hotel staff(3)
Traveller rating
    58
    135
    48
    10
    5
Only show reviews for Family (42) | Couples (76) | Business (40)
Date Rating
Draniac
1 review
4 of 5 stars Reviewed 11 February 2012 NEW

My son and I stayed here on a hockey themed trip. The staff were very nice the place was clean and inexpensive for Toronto. The AC Heat unit had to be manually regulated. Internet connection was excellent. More

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grampyken
Kingston, Canada
Reviewer
5 reviews
5 of 5 stars Reviewed 27 January 2012

We went to our first Toronto Maple Leaf hockey game in Toronto on 23 Jan 12. We found Holiday Inn Express Toronto Downtown on line and book our room. The price was excellant, the staff were excellant and the location was excellant. My wife and I have stayed in many hotels across the country and the USA but so far... More

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TARIQ AZAD, Assistant General Manager at Holiday Inn Express Toronto Downtown, responded to this review
7 February 2012

Dear Valued Guest, Thank you taking the time to write such a nice review of the Holiday Inn Express Toronto Downtown. My apologies for not getting a response back to you sooner. It is always a pleasure to hear that our guests are pleased with their accommodation while staying with us. Our location is truly a gem as we are... More

CBD0c
Cheticamp, Canada
1 review
3 of 5 stars Reviewed 24 January 2012

Room dusty and small, but acceptable. A little off the main part of downtown Toronto, but close enough to walk to most things. Breakfast good start to the day. Staff very polite, professional and friendly. BUT the main, single, computer in the lobby for guest use is SO SLOW. They need to upgrade this machine and speed of their internet.... More

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TARIQ AZAD, Assistant General Manager at Holiday Inn Express Toronto Downtown, responded to this review
27 January 2012

Dear Valued Guest, Thank you for taking the time to write a review regarding your recent stay at our hotel. Our goal is to exceed the expectations of our valuable guests and it is evident through your comments that we did not meet them. Please accept our sincere apologies for the inconveniences experienced during your stay. Regarding the weak internet,... More

prozerran
Perth, Australia
Top Contributor
65 reviews
16 helpful votes
4 of 5 stars Reviewed 9 January 2012
1
person found this review helpful

2 nights for about $130 CAD Pros - Staff extremely helpful, Rob even called us to after checking in to make sure we had no issues - Location about 5-7min walk from Queen street Subway station. - Complementary Wifi - Complementary hot breakfast (eggs, sausage, cereal, fruit, pastries, yoghurt, pancakes) - DIY Laundary $2 per wash or dry - Computer... More

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TARIQ AZAD, Assistant General Manager at Holiday Inn Express Toronto Downtown, responded to this review
27 January 2012

Dear Valued Guest, I am pleased that you enjoyed your time in Toronto and that our staffs were able to accommodate your needs. The complimentary breakfast buffet is truly a great added bonus and with the many choices is continuously changing to provide more selections to meet the needs of all of our guests. Our location is great and close... More

simeon
Merrickville, Canada
Senior Contributor
40 reviews
130 helpful votes
4 of 5 stars Reviewed 5 January 2012

I have stayed at this hotel before on business but this time I went with my wife because of a concert we had tickets to in the city. It is in a great location a few blocks from the subway and about a block from the King Street Streetcar. The staff are very friendly and helpful, the rooms were clean,... More

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TARIQ AZAD, Assistant General Manager at Holiday Inn Express Toronto Downtown, responded to this review
25 January 2012

Dear Valued Guest, I am pleased that you and your wife enjoyed your time in Toronto and that our staffs were able to accommodate your needs. The complimentary breakfast buffet is truly a great added bonus and with the many choices is continuously changing to provide more selections to meet the needs of all of our guests. . Our location... More

akide
Toronto
Contributor
15 reviews
8 helpful votes
4 of 5 stars Reviewed 3 January 2012
1
person found this review helpful

Stayed at the Holiday Inn Express on December 30th. Check in was a breeze, check in staff Dylan processed me very efficiently and I didn't have any issues at all. The property is a bit dated, and the television was the old CRT variety. Not LCD/LED/Plasma variety. When I got to my room, everything was in order, this property is... More

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TARIQ AZAD, Assistant General Manager at Holiday Inn Express Toronto Downtown, responded to this review
6 January 2012

Dear Valued Guest, Thank you very much for your review! We have shared it with our team at the Hotel. It's very much appreciated that you took the time and effort to mention the name of our wonderful Associate. It goes a very long way in all of our motivational endevours. Amazing customer service is what all of our staff... More

GyW
Calgary
Contributor
15 reviews
4 helpful votes
4 of 5 stars Reviewed 22 December 2011
2
people found this review helpful

Great location within walking distance to Waterfront, Eaton Center, St. Lawrence Market. Breakfast was very good. Rooms need a revamping (compared with other HI Express where we have been). More

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TARIQ AZAD, Assistant General Manager at Holiday Inn Express Toronto Downtown, responded to this review
6 January 2012

Dear Valued Guest, Thank you very much for taking the time to write a review of the Holiday Inn Express Toronto Downtown. Our complimentary breakfast buffet is a nice bonus and constantly evolving to better appease our guests’ breakfast request, with new items being added from time to time. Our location is great and close to much of what Toronto... More

David J
Mississauga, Canada
2 reviews
1 helpful vote
5 of 5 stars Reviewed 18 December 2011
1
person found this review helpful

We had stayed at this hotel in November, 2011. Its a great location, clean bed room and very friendly staff. The breakfast was very good as well. My family really enjoyed the weekend and we will definitely stay there again. Thank you and keep up the good work. More

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TARIQ AZAD, Assistant General Manager at Holiday Inn Express Toronto Downtown, responded to this review
6 January 2012

Dear Valued Guest, We are grateful for your gracious review of the Holiday Inn Express Toronto downtown hotel. Our management is proud that we are able to exceed your expectaions and we look forward to welcoming you back on your next trip to Toronto. Tariq Azad. More

AHaddow
North Bay, Canada
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed 15 December 2011
1
person found this review helpful

I stayed at this hotel on Dec 8, 2011 and thought that the staff was wonderful. We had stayed here before, and enjoyed ourselves, so we decided we'd stay again since it was close to the attractions that we were in town for (The Eaton Centre and Massey Hall). I would just like to say that the gentleman working the... More

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TARIQ AZAD, Assistant General Manager at Holiday Inn Express Toronto Downtown, responded to this review
6 January 2012

Dear Valued Guest, Thank you for the great review of the Holiday Inn Express Toronto Downtown. My apologies for not getting a response back to you sooner. I’ m so sorry to hear about your son’s incident. I have two sons and know how hard it can be to see our children in pain, especially when they are very young.... More

Adil_Vaz
Florianopolis
Reviewer
5 reviews
4 of 5 stars Reviewed 6 December 2011

We had stayed here long ago, and liked the location. So we decided to give it a try. The hotel needs renovation, but the staff is very friendly and helpful and the free breakfast is surprisingly good. Very close to St. Lawrence market, and you can walk to the waterfront. CN Tower is not far away. All in all, we... More

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AGMToronto, Assistant General Manager at Holiday Inn Express Toronto Downtown, responded to this review
7 December 2011

Dear Valued Guest, We are thrilled to hear that you enjoyed your stay at the Holiday Inn Express Toronto Downtown an would like to thank you for leaving a glowing review. Amazing customer service is what all of our staff strive to give to each and everyone of our guests and we hear so many great comments about the things... More

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Holiday Inn Express Toronto Downtown Also Known As

  • Holiday Inn Express Toronto
  • Holiday Inn Toronto
  • Toronto Holiday Inn
Address: 111 Lombard Street, Toronto, Ontario M5C 2T9, Canada

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Holiday Inn Express Toronto Downtown
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