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All 138 Toronto hotels

The Fairmont Royal York

4.0 of 5
100 Front Street W, Toronto, Ontario M5JIE3, Canada (Downtown Toronto)
Hotel amenities
The Fairmont Royal York
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63%
Ranked #47 of 138 hotels in Toronto
Most recent review
5 of 5 stars Reviewed 18 June 2013
helen_thomas8 milton keynes
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1,788 reviews from our community

Traveller rating
    498
    598
    388
    215
    89
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Families
250
 
Couples
547
 
Solo
148
 
Business
571
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
milton keynes
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 18 June 2013 NEW

I am a constant traveller and my journeys take me all over the place. The Fairmont frontage is going through building work and so is Union Station so the disruption is not good. However the hotel it's self has grandeur and charm. The room I stayed in was very comfortable and clean. The hotel is pricey and I stayed their... More

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See 2 more reviews by helen_thomas8 for Toronto
London, Canada
1 review
4 of 5 stars Reviewed 16 June 2013 NEW

We had stayed a few times before, but this was the longest time we actually spent in the hotel. We were recently there for a night while my daughters attended the Taylor Swift concert at the Rogers Center. We were able to get an early check-in, which was great! The room looked more updated than the previous times, so I... More

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RoyalYorkHotel, Katharine, Customer Service at The Fairmont Royal York, responded to this review
17 June 2013

It is wonderful to know your recent stay provided the opportunity to spend more time in our hotel, than previous stays and that you were impressed with some of the updates. We apologize for the noise disturbance from the City construction taking place in front of our hotel. I hope you and your daughters enjoyed the concert. We hope to... More

Bronx, New York, United States
1 review
4 of 5 stars Reviewed 16 June 2013 NEW

Located close to transportation and many key attractions. Staff was amazing and the hotel was fabulous! There is even a small shopping center at the bottom floor and restaurants in the hotel, so you really don't ever have to leave the Fairmont for anything! Right now there is a lot of construction going on in front of the hotel but... More

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RoyalYorkHotel, Katharine, Customer Service at The Fairmont Royal York, responded to this review
17 June 2013

Thank you for your review. We are delighted you enjoyed the location of our hotel and connection to the underground PATH. It is wonderful to know our team was amazing during your stay and you will definitely be returning. We look forward to welcoming you back! More

Victoria, BC
Top Contributor
69 reviews 69 reviews
28 hotel reviews
Reviews in 35 cities Reviews in 35 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 16 June 2013 NEW

I really love the old world beauty of the Fairmont Hotels. This hotel is truly beautiful. I was in town for a business course and did not have an opportunity to try many of the services the hotel has available-returning to my room at the end of each day, and ordering room service. My service experience was excellent at every... More

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RoyalYorkHotel, Katharine, Customer Service at The Fairmont Royal York, responded to this review
17 June 2013

We are delighted to know you love the beauty of Fairmont Hotels & Resorts and find our hotel to be truly beautiful. It is wonderful to know your service experience was excellent at every turn. I am happy to know your stay was not impacted by the city construction . We look forward to welcoming your return for a leisure... More

Toronto, Canada
1 review
2 of 5 stars Reviewed 16 June 2013 NEW

One thing that stands out Is the excellent staff. Other than that I would not stay here again. The room walls are PAPER thin. We could hear almost everything being said in the room on either side of us, made for horrible sleeping. For the high cost to stay, there are numerous other hotels in the city much much better.

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RoyalYorkHotel, Katharine, Customer Service at The Fairmont Royal York, responded to this review
17 June 2013

Thank you for your feedback. While I am happy to know our team stood out as being excellent, it is disappointing to learn you would not return. I sincerely apologize for the noise disturbance encountered and the negative impact this had on your stay. We hope you will reconsider your decision. I invite you to contact me directly prior to... More

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Issaquah, WA.
Top Contributor
118 reviews 118 reviews
56 hotel reviews
Reviews in 72 cities Reviews in 72 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 14 June 2013 NEW

this hotel is lovely although it is being remodeled as well as the street in front of it. There are 7 crains working right out front building multi story condo buildings. This said, the desk clerk asked us if we wanted night-time quiet (take back side of hotel) or night-time construction noise with view of downtown take the front of... More

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See 2 more reviews by GrandmaGoldwing for Toronto
RoyalYorkHotel, Katharine, Customer Service at The Fairmont Royal York, responded to this review
17 June 2013

Thank you for taking the time to share details of your recent stay. We are happy to know your stay was not negatively impacted by the city construction and our agent provided options during check-in on the location of your guestroom. It is very concerning to learn of the bathtub being slick and the lapse in housekeeping reported. We have... More

Merrickville, Canada
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 12 June 2013 NEW

This is the second time I stayed at this location. From the courteous staff to the fantastic room, you really get what you pay for. We had issues with our previous stay, however the hotel has surpassed my expectations. All the staff were friendly and went beyond what they had to do. Everyone we dealt with made us feel welcome... More

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See 4 more reviews by canor for Toronto
RoyalYorkHotel, Katharine, Customer Service at The Fairmont Royal York, responded to this review
13 June 2013

We are thrilled your return stay was representative of the quality and service we strive to provide our guests. It is wonderful to know our team was friendly and welcoming. Thank you for sharing your experience on our Fairmont Gold floor. We look forward to the opportunity to welcome your return, hopefully in the near future. More

Toronto, Canada
Top Contributor
88 reviews 88 reviews
15 hotel reviews
Reviews in 30 cities Reviews in 30 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 12 June 2013

Fairmont hotels are gorgeous, aging beasts with so many things that can go wrong. And that's why I love their properties -- lots of character and plenty of opportunity to redeem things. The Royal York is no exception. It's huge, old and in a very competitive market. So why would they put pile, after soggy pile, of spring rolls out... More

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See 32 more reviews by Elizabeth W for Toronto
RoyalYorkHotel, Katharine, Customer Service at The Fairmont Royal York, responded to this review
13 June 2013

Thank you for your review. We are happy to know you find Fairmont Hotels & Resorts to be gorgeous, with lots of character. It is concerning to learn of your experience in our Fairmont Gold lounge. Your feedback is appreciated and will be shared with our management team. More

Guelph, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 11 June 2013

Recently stayed for three days and two nights at the Royal York for a conference. The conference facilities were great, food was amazing. The staff are extremely friendly and always provides that extra something you expect. The history and tradition of this hotel is incredible, the photos that line the walls are worth a look. The only issue: major construction... More

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Philadelphia, Pennsylvania
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 10 June 2013

We recently stayed here for three days as part of a tour group. The location is great. The Staff is great. The rooms are well appointed and the turn down service is still automatic. The only issue is the MAJOR construction in and across the street at Union Station. Fortunately access to the underground and Union Station is part of... More

Was this review helpful? Yes 1
See 3 more reviews by Packngo205 for Toronto
RoyalYorkHotel, Katharine, Customer Service at The Fairmont Royal York, responded to this review
13 June 2013

It is wonderful to know our location and team were great during your recent three day stay. We apologize for the impact the city construction has on the individual traveler, but are happy to know you found your way around using the underground PATH directly connected to our hotel. We are delighted you were made to feel comfortable and appreciated. More

 
 
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Additional Information about The Fairmont Royal York

Also Known As:
The Fairmont Royal York Hotel
The Fairmont Royal York Hotel Toronto
Fairmont Toronto
Fairmont Royal York
Royal York Hotel Toronto
Toronto Fairmont
Address: 100 Front Street W, Toronto, Ontario M5JIE3, Canada
Region: Canada > Ontario > Toronto > Downtown Toronto
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotels in Toronto
#29 Luxury Hotels in Toronto
#40 Family Hotels in Toronto
Price Range: €€
Hotel Class:4 star (4*)
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