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All 59 Ottawa hotels »

Hotel Indigo

3.0 of 5
123 Metcalfe Street, Ottawa, Ontario K1P 5L9 , Canada
Hotel amenities
Ranked #15 of 59 hotels in Ottawa
4.0 of 5 stars 242 Reviews
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242 reviews from our community

What travellers say about this hotel
  • Great location(10)
  • Parliament building(10)
  • Byward Market(9)
  • Parking garage(8)
  • Very clean(8)
  • Front desk staff(6)
  • Not sure(5)
  • Room service(5)
  • Friendly and helpful(4)
  • Hardwood floors(4)
Traveller rating
    85
    106
    35
    10
    6
Only show reviews for Family (39) | Couples (102) | Business (62)
Date Rating
Marilyn K
Winnipeg, Canada
Reviewer
3 reviews
3 helpful votes
5 of 5 stars Reviewed 1 February 2012
3
people found this review helpful

The location is great. It's close to Parliament Hill, close to Rideau Centre for shopping, close to the National Arts Centre and close to Elgin Ave and Bank St for restaurants. The restaurant has a small but good menu and the bar has popcorn - perfect for a late-night snack. The employees are outstanding - especially the front desk folks.... More

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Indigo08, General Manager at Hotel Indigo, responded to this review
2 February 2012

Thank you for taking the time to post your comments regarding your stay with Hotel Indigo on the tripadvisor site. We greatly appreciate the feedback we receive from our guests as it allows us to continuously improve upon our product and service. I am thrilled to read that we are your favourite hotel in Ottawa. We strive to provide an... More

Erik R
Cancun, Mexico
Contributor
11 reviews
2 helpful votes
3 of 5 stars Reviewed 27 January 2012
1
person found this review helpful

We stayed at this hotel back in July 2011. The hotel is not bad. It's clean and the rooms are nicely decorated. However, the rooms are small, the area where it is (right by Parliament Hill) has absolutely nothing to do after 5 pm (other than going to the parliament). There isn't even a convenience store nearby should you feel... More

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Indigo08, General Manager at Hotel Indigo, responded to this review
29 January 2012

Thank you for taking the time to provide your feedback regarding your stay with Hotel Indigo in July 2011. The comments we receive from our guests allows us to continuously improve upon our product and services. I was pleased to read that you found our rooms to be clean and our staff were nice however I am very sorry you... More

kodiaknfld
St. John's
Senior Reviewer
10 reviews
6 helpful votes
4 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

I've stayed here a couple of times in the past on business trips and continue to revisit as I find the atmosphere relaxing. The lighting at Hotel Indigo is one feature you never truly appreciate until you've stayed at different hotels with their forced lighting. Hotel Indigo has subtle yet effective lighting, soft textures and clean lines throughout. If you... More

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Indigo08, General Manager at Hotel Indigo, responded to this review
20 January 2012

Thank you for choosing Hotel Indigo during your recent trip to Ottawa and for taking the time to write about your stay with us. The feedback we receive from our guests is invaluable and we so appreciate receiving it. Our goal is for our guests to feel comfortable and relaxed and I'm so happy that we are able to achieve... More

bvcbv
Bucharest, Romania
Senior Contributor
24 reviews
11 helpful votes
2 of 5 stars Reviewed 30 December 2011
3
people found this review helpful

We wanted to spend one night in Ottawa and we have chosen for Indigo Hotel. The location is very good for visiting purposes: 5 min walk to the Parliament or the restaurant area. Also the rooms are ok in size and equipment/furniture, but half of them (including mine) have no outside windows (the windows lead to the interior hallway of... More

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Indigo08, General Manager at Hotel Indigo, responded to this review
20 January 2012

Thank you for choosing Hotel Indigo during your recent trip to Ottawa and for providing your feedback regarding your stay with us. It is the feedback we receive from our guests that allows us to continuously improve upon the product and services. Please accept my sincere apologies for the less than satisfactory experience you had while checking into the hotel.... More

Tse Wing Y
Christchurch, New Zealand
Reviewer
4 reviews
1 helpful vote
4 of 5 stars Reviewed 29 December 2011
1
person found this review helpful

I was in Ottawa for a business trip last month, and I decided to stay at Hotel Indigo due to its location and exceptional reviews. My domestic flight from Vancouver was delayed, so I didn't arrive at the hotel until 2am. I was totally exhausted, and the last thing I wanted at that time was a cumbersome check-in. Fortunately, I... More

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Indigo08, General Manager at Hotel Indigo, responded to this review
20 January 2012

Thank you for choosing Hotel Indigo for your recent stay in Ottawa and for taking the time to write about your experience on Tripadvisor. The feedback received from our guests is invaluable to us. I am so pleased Randy made you feel so welcome after a long trip here from Vancouver. He is certainly one of our stars and we... More

atulrr
Senior Reviewer
7 reviews
2 helpful votes
3 of 5 stars Reviewed 22 December 2011
2
people found this review helpful

The hotel is in downtown Ottawa in the business district. I was there for 5+ days in a king sized room. This is my 3rd Hotel Indigo stay in ~ 2yrs across the US. Pros: * Excellent location if you want to be downtown or close to the Canadian parliament. * Decent proximity to many eateries [still a 15+ minute... More

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IHGCare, ihgcare at Hotel Indigo, responded to this review
26 December 2011

Dear Atulrr, Thank you for your review regarding your recent stay at Hotel Indigo Ottawa. It is regrettable you were not satisfied with the service you received. We strive to exceed our guests’ expectations and create memorable experiences. We take all feedback seriously and sincerely regret that we did not meet your expectations. I have taken note. I appreciate your... More

Alison032
Mount Forest, Canada
Senior Reviewer
8 reviews
6 helpful votes
5 of 5 stars Reviewed 19 December 2011
2
people found this review helpful

I stayed at Hotel Indigo in Ottawa last week. I loved it. If Ikea had a hotel this would be it. Bright colors, funky decor in rooms, no wall to wall carpet....it was fresh and clean. They have a great little cafe in the lobby. Breakfast was great and very inexpensive. They also serve Starbucks coffee. Free WiFi. I will... More

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DCmike2010
Washington DC, District of Columbia
Contributor
14 reviews
8 helpful votes
3 of 5 stars Reviewed 4 December 2011
3
people found this review helpful

One night at the Indigo was pleasant but the hotel has a lot more potential then it delivered. It was clean, quiet, with good service, but the lobby's beauty doesn't quite translate in the rooms. My room was on the second floor right above the main entrance and it felt a bit like I was right on the street especially... More

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ensco3
Toronto, Canada
Senior Reviewer
6 reviews
6 helpful votes
5 of 5 stars Reviewed 24 November 2011
3
people found this review helpful

What I like about the Indigo is that you get all the things you want/expect from a major chain (which Indigo is, it's part of the IC Group), ie highest standard of cleanliness, modern rooms, and a nice feeling of a boutique hotel (the hotel has an interesting interior atrium design, and a hip/cool feel. Only issue is spotty wifi... More

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T D
Vancouver, Canada
Senior Contributor
22 reviews
10 helpful votes
4 of 5 stars Reviewed 23 November 2011
3
people found this review helpful

Great hotel in Ottawa. Nice location, nicely decorated. Very comfortable place to stay. Some rooms are better than others, and bigger. Try for a room with the jacuzzi tub if possible, as some rooms have only showers. More

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Hotel Indigo Also Known As

  • Ottawa Hotel Indigo
Address: 123 Metcalfe Street, Ottawa, Ontario K1P 5L9 , Canada

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