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Ottawa Marriott Hotel

4.0 of 5
100 Kent Street, Ottawa, Ontario K1P 5R7, Canada (Byward Market Area)
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Ottawa Marriott Hotel
Ranked #31 of 61 hotels in Ottawa
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530 reviews from our community

Traveller rating
    98
    235
    149
    29
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Families
93
 
Couples
147
 
Solo
53
 
Business
181
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Top Contributor
82 reviews 82 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 18 May 2013 NEW via mobile

Located in the business area near parliament. The area is deserted after 5:00 pm so there's very little for restaurants or bars. The hotel restaurant/bar is unappealing so be ready for a taxi ride to the market or elsewhere. Rooms are comfortable and clean. A bit overpriced for what you get but good if you are on business.

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See 2 more reviews by Roxtor for Ottawa
Toronto, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 16 May 2013

We stay here frequently. The staff treat their clients very well, rooms are clean and spacious enough. Only tip I would provide is to ask for room away from elevators as you can hear them constantly. When booking ask if there are any special functions or tournament guests staying at hotel - unfortunately we have stayed here when there have... More

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Montreal, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 16 May 2013

So, stayed here on a Monday night - yes, this area of Ottawa is dead quiet on a Monday night and you'll need to walk a (pleasant) 15 minute jaunt to get to the Byward Market where the late evening places are open. That said - lightning fast check-in and exactly as requested on my online booking ; a 20th... More

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Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 15 May 2013 via mobile

Came for a conference and brought family including 21 month old son. The kids room was well stocked with great toys and activities and he had a wonderful time. The swimming pool was a very nice temperature. Overall great amenities for young kids. The weather was not nice that weekend so this was very appreciated. The service was quite good... More

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Vancouver, Canada
Top Contributor
75 reviews 75 reviews
25 hotel reviews
Reviews in 43 cities Reviews in 43 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 15 May 2013

It seems that the larger the hotel, the lower the level of service. I'm a huge Marriott fan for their consistency across all brands, but much prefer the more intimate hotels. Nothing wrong with this one, except the dining room craves attention to its food and service, and pricing is a little over the top. Glad that I used the... More

Was this review helpful? Yes 1
See 5 more reviews by yvrbrit2 for Ottawa
Ajax, Canada
1 review
2 of 5 stars Reviewed 13 May 2013

Stayed here for mother's day weekend. Had a room on the 20th floor, was close to the elevator. The noise level kept us up all night. Every time someone punched the elevator button, we would hear it from the room. It was very annoying because we did not sleep all night. When we brought it to the manager's attention, she... More

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OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review
16 May 2013

Thank you for your review regarding your recent stay at the Ottawa Marriott. I am very sorry that we did not meet your expectations. We make every attempt on providing all guests an excellent experience and based on your comments it would appear that we do not meet this. I also want to apologize for the inconvenience you experienced with... More

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Senior Contributor
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12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 May 2013

This hotel is located just a few blocks from parliament hill. It might be only a 15 minute walk. The central location makes it easy to get around the city. It was another great hotwire deal that saved me about $225 over a 3 night stay. I would definatley stay here again if the price is right

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See 5 more reviews by arnold s for Ottawa
Winnipeg, MB
Top Contributor
60 reviews 60 reviews
45 hotel reviews
Reviews in 34 cities Reviews in 34 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 24 April 2013

Nothing special about this hotel other than poor room service - I ordered dinner and none of my first 3 choices for white wine were available. Strange. The Cobb salad I ordered was delicious however. I ordered room service breakfast - I'm in the middle of 3 trips and just need to be quiet and alone - and they send... More

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OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review
26 April 2013

Thank you for your comments regarding your recent stay with us. You rated us as good and our endeavor is to have every guest stay as excellent. I apologize for the service deficiencies that you experienced as this is clearly not a positive reflection on our hotel and an aberration from our usual high standards that we set for ourselves.... More

Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 23 April 2013

This Marriott is in need for a facelift. When you come into the place, you know that this place has had better days - namely sometime in the 80s. From the lobby to the rooms, the gym and beds, this hotel needs an update. For example, the beds are squishy and uncomfortable - if you like this, great. But I... More

Was this review helpful? Yes 1
OttawaMarriottHotel, Director of Operations at Ottawa Marriott Hotel, responded to this review
26 April 2013

Thank you kindly for bringing forward your concerns, we appreciate all comments and feedback. We are sorry that we did not meet your expectations and we assure you that we are anxious to retain you as a satisfied Marriott Rewards member. Based on your comments, it is apparent that the state of the hotel did not delight you. It is... More

QC
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 21 April 2013

I went to Ottawa with the kids and a friend to attend a hockey game and opted for this hotel in downtown Ottawa. The location is great, very close to the pedestrian area. The personnel was very polite, ready to go the extra mile (they spontaneously offered to print out the itinerary to the Scotiabank place), the check-in process was... More

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See 4 more reviews by plinghorse for Ottawa
 
 
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Additional Information about Ottawa Marriott Hotel

Also Known As:
Marriott Ottawa
Ottawa Marriott
Address: 100 Kent Street, Ottawa, Ontario K1P 5R7, Canada
Phone Number:
Region: Canada > Ontario > Ottawa > Byward Market Area
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotels in Ottawa
#26 Business Hotels in Ottawa
Price Range: €€
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Ottawa Marriott Hotel is located in downtown Ottawa one block from the Parliament Buildings and steps away from museums and shopping. This Ottawa hotel includes and indoor pool, Kids’ Zone (kids play area), sauna and fitness centre. The Ottawa Marriott is also home to "spin" Kitchen and Bar (street level) restaurant. ... more   less 
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