Sheraton Ottawa Hotel (Ottawa, Canada) - Hotel Reviews

Also Known As:: Sheraton Ottawa; Ottawa Sheraton

Address: 150 Albert Street, Ottawa, Ontario K1P 5G2, Canada

Phone Number:

Region: Canada > Ontario > Ottawa > Byward Market Area

Amenities:

Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#19 Business Hotels in Ottawa

#27 Family Hotels in Ottawa

Price Range: €€

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: The Sheraton Ottawa is located in the heart of Canada's capital. Our Ottawa accommodations, featuring newly refreshed guestrooms, are just steps away from several of Ottawa's attractions. ... more less

Reservation Options:: TripAdvisor is proud to partner with Orbitz, Hotels.com, Starwood, Travelocity, Booking.com, Expedia, Venere and Tingo so you can book your Sheraton Ottawa Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

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231 reviews from our community

See which rooms travellers prefer - 38 traveller tips

midlandtourist

Ontario

Reviewer

4 reviews

3 hotel reviews

Reviews in 3 cities

3 helpful votes

“Special Diet Addressed, Well done!”

Reviewed 17 May 2013 NEW

We stay at Starwood properties as they have a very good loyalty program. We stay at this Sheraton more than any other. As usual the staff are wonderful from the front desk to housekeeping, all genuine, kind and courteous but we had a very pleasant surprise on our most recent stay. As Platinum members we use the Club Lounge for... More

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Hello Midlandtourist, Thank you for sharing your wonderful experience. I must say, it was a delight to read your review. I am very pleased to hear that our Culinary team and Chefs were so involved in making your stay and experience in the Sheraton Club Lounge a memorable one. Having dietary restrictions can make traveling and eating out a hassle;... More

Janet S

Saint John, Canada

1 review

“Great location for meetings”

Reviewed 13 May 2013

I have stayed at the Sheraton quite a few times for committee meetings with my professional association. The hotel ideally located. You are within walking distance of many of the attractions. The rooms are alright although the ones closer to street level are noisier due to traffic. A pair af ear plugs and you're fine. The bed was superb. The... More

Hello Janet S, Thank you for sharing your experience. It is great to hear that our staff is very attentive to you and your colleagues during your meetings at our hotel. I will pass your compliments on to our Chef regarding the wonderful breakfast buffet. I am also pleased to hear that you found our Sheraton Sweet Sleeper bed to... More

PresPSSPOttawa

Ottawa, Ontario, Canada

2 reviews

Reviews in 2 cities

“Welcoming Staff Make the Difference”

Reviewed 12 May 2013

My company meetings bring me to the Sheraton several times a year. It is nice to be recognized and remembered by the staff. The serving staff (Keppel, Khefifi, Kristen & Arrun) were great. They ask about you and remember some of our personal preferences. Great to have dinner with friends. Sheraton has great beds and new swipe cards that don't... More

Hello PressPSSPOttawa, Thank you for your wonderful review. I am thrilled to hear that our banquet team is so attentive to your needs and always deliver personalized service each time you attend meetings at our hotel. I will certainly forward your comments to the team. I am happy to hear you enjoyed the comfort of our Sheraton Sweet Sleeper beds... More

michael o

Glendale, New York

Senior Contributor

26 reviews

11 hotel reviews

Reviews in 13 cities

11 helpful votes

“A Good Hotel for a Weekend Visit”

Reviewed 7 May 2013

The room was clean and nicely laid out. The Bed was comfortable. Plenty of closet space. It was noisy though. I could hear people in the hall and whenever a door was closed anywhere in the corridor, it was like a blast. What is it about hotel doors, even when you try to close them "Gently" they have to make... More

Hello Michael O, Thank your sharing your feedback and experience. I am pleased that our staff was friendly and courteous during your recent visit and that your room was clean and spacious. I am sorry to hear that you felt misinformed regarding our parking fees, however this information is listed on our website under "hotel features". I will certainly share... More

girlandherdog

Regina, Canada

Contributor

11 reviews

Reviews in 8 cities

5 helpful votes

“Great location and service”

Stayed here for 2 nights in May. The room was quiet at night. The fitness centre was small but had everything I would expect to have in a gym. Had supper one night in the hotel & tried their baked salmon and it was amazing. Definitely a great place to stay since it is close to sparks street, parliament hill... More

Hello Girlandherdog, Thank you for taking the time to share your experience. I am pleased to hear that you feel we are an excellent choice in Ottawa. I will forward your wonderful feedback to our staff and I will be sure to give your compliments to the Chef. We look forward to welcoming you back soon. Warm regards, Rob Roy... More

PolarBear777

Ottawa, Canada

48 reviews

48 hotel reviews

Reviews in 32 cities

22 helpful votes

“Great lounge experience”

Reviewed 27 April 2013

Located in the business area of downtown Ottawa. Rooms are very dated, below the standard of a typical Sheraton. However, the lounge was recently renovated, and the staff member on duty was extremely friendly and helpful. Lounge breakfast was typical of Sheratons, and offered convenient bags to take items to go. Hotel only offers valet parking - note that on... More

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Hello PolarBear777, Thank you for taking the time to share your comments. I am happy to hear that you enjoyed your experience in our newly renovated Sheraton Club Lounge. I am also happy to report that we are scheduled to complete our guest room renovation project this summer. We look forward to welcoming you back. Warm regards, Rob Roy General... More

researchnerd

Toronto, Canada

16 reviews

15 hotel reviews

Reviews in 10 cities

12 helpful votes

“Great for business travelers.”

Reviewed 25 April 2013

Stayed at the Sheraton Ottawa for a recent long weekend as many of the other hotels in town were fully booked. The lobby seemed a bit dated and in need of renovations, but the front-desk staff were very helpful and accommodating (we were checking in early and they were able to hold our luggage and recommend a great pub down... More

Hello Researchnerd, Thank you for sharing your comments, we truly appreciate the feedback. It's great that you were able to experience our newly renovated Sheraton Club Lounge and that you found the rooms to be spacious. I am disappointed to hear about your experience with our valet parking service. I will take your feedback and address this with our parking... More

PJ-37

Pickering

15 helpful votes

“A peaceful gem in the heart of Ottawa”

Reviewed 19 April 2013

Our association meets regularly at this hotel and we are always treated like royalty. The rooms are spacious, the beds comfortable, the computer access convenient, (although getting the Mac adaptors plugged in did require me to crawl under the desk instead of using the desktop outlet, actually, it was funny). The meeting rooms are actually warm, which is a big... More

Hello PJ-37, Thank you for taking the time to share your wonderful feedback. I am delighted to know how our team consistently treats you and your colleagues like royalty. This is certainly indicative of the service we strive to provide all of our guests. It's great to know that you also feel like the Sheraton Fitness centre is an oasis... More

sanjohn

Edmonton, Alberta

13 reviews

8 hotel reviews

Reviews in 7 cities

38 helpful votes

“Great hotel and location”

Reviewed 18 April 2013

Just returned from a 3 day visit to Ottawa and enjoyed our stay at this hotel. Our room was well appointed and comfortable, and staff very accommodating. We had the opportunity to have both dinner and breakfasts in the restaurant and found the food to be very good. The hotel is conveniently located with easy access to Parliament Hill, many... More

See 2 more reviews by sanjohn for Ottawa

Hello Sanjohn, Thank you for taking the time to share your comments. I am happy to hear that you were pleased with the room and our accommodating staff. I will also give your compliments to our Chef and his team on the great experience you had both at Breakfast and Dinner at the Carleton Grill. We look forward to welcoming... More

WhitehorseVancouver

Saskatoon, Canada

Top Contributor

165 reviews

46 hotel reviews

Reviews in 55 cities

109 helpful votes

“Nice Hotel, Great Location”

Reviewed 11 April 2013

The Sheraton is a great place for a business stay in Ottawa. It is located close to Parliament Hill and many government offices. The hotel is in a dark and shaded part of the city -- this is no holiday retreat. But the staff are very accommodating and helpful, the room is large and the beds are very comfortable. Nothing... More

See 7 more reviews by WhitehorseVancouver for Ottawa

Hello WhitehorseVancouver, Thank you for sharing your experience. I am pleased to hear you thoroughly enjoyed your stay with us and that you liked the Sheraton Sweet Sleeper bed. We truly appreciate the wonderful feedback. We look forward to your next stay. Warm regards, Rob Roy General Manager More

1-10 of 231 reviews

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Sheraton Ottawa Hotel Reviews, Ottawa

Sheraton Ottawa Hotel

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