First the positive: This is a modern hotel in a perfect location. The room price is reasonable. Its right across the road from the Rideau shopping center, about a 2 min walk to the Byward Market and 5 min walk to the Rideau Canal and Parliament. However, I have seen reviews on Tripadvisor with the exact same issues we had... More

This is a very modern hotel in a perfect location. The price is very reasonable... In my opinion, one of the more affordable hotels in Ottawa. Its right accross the road from the Rideau shopping center, about a 2 min walk to the Byward Market and 5 min walk to the Rideau Canal and Parlement. The rooms are a little... More

Very dissapointed. I was expecting something much better such as Novotel Paris or even Montreal. No such luck. The design of the hotel seems to have been an after thought of construction. It is connected to an adjacent suites hotel. I think it was originally a twin tower and it didn't work and they made rooms. There is no elevator... More

Location is just steps from Parliament, great restaurants and short distance from ViaRail. Rooms are very nice and quiet but the customer service for rooms and business is outstanding. Competition wanted double the rates for everything. Good job guys, i will be back. More

Like every one else, the location is excellent! It is easy to get to and from 417. Although the parking lot leaves a little to be desired, many of the spaces would only fit a compact car and the elevator only serves one level. It might be better to park across the road at the Rideau Centre parking lot.As has... More

This was an affordable hotel, with a clean room. We had pool access which was a bonus with the kids. The location is very central and convenient. The underground multilevel garage was also a plus. More

Will not stay here again. I have been coming her for several years but this will be the last visit to this hotel. The location is perfect; right across from a shopping center and the Byward Market on the other side; numerous night spots within walking distance; art galleries at every turn. The rooms are small and the bathrooms lack... More

The very best thing about the Novotel Hotel in Ottawa is the location. Central to downtown core. Most attractions are within walking distance. We walked, and walked, and walked! We did two recommended walking tours, toured the Byward Market, the Parliment Buildings, the convention centre, the National Art Gallery, the Museums, Rideau Hall and the Prime Minister`s residence ALL from... More