This was our second business event in Ottawa, and having experienced excellent service the first time, we decided to come back. The service was excellent and the Catering and Event Sales Manager (NT) was completly devoted to our needs. Having done all of the reservations for this large group was very time consuming, and her spontaneous responses and availabiltiy was... More

Our office planned a xmas cocktail at the ARC lounge, and the events coordinator was extremely accommodating in preparing a parred-down menu for our group to ensure we would have quick service, and the kitchen could cope quickly in the event of large orders. Unfortunately we had a much smaller group attend due to weather, but that did not deter... More

Just finished a two night stay. The hotel is nice, and the turndown service is a great touch. The rooms are small, and the walls seem paper thin, but it was fine for my purposes. The gym is nice, but a weird gas or must odour kept seeping in. My chief complaint was with the staff. I found them rude... More

We returned to the ARC Hotel in Ottawa at the end of November. Once again the staff was super. We upgraded to one of the slightly larger rooms this time. It was nice to have a bit more room. The small rooms are pretty small. But the accommodations are very nice. Location is excellent for Ottawa. Good walking to all... More

We spent two nights at the hotel in a king bed room. Of note was how quiet the room was and how there were two comfortable chairs for sitting instead of the usual one chair and a desk chair. Arrival and departure were smooth and very pleasant and the valet parking was prompt and easy. Fridge in the room and... More

We initally made a reservation through hotwire and then decided to book the night before via the ARC hotel website. I then called the hotel to make sure it was possible to have the same room both nights and was told it was not a problem. Upon arrival we were greated by friendly staff and a glass of sparkling wine,... More

This is a fine small boutique hotel, but the standard rooms are very small by the standard that this type of hotel should be measured by. (This is a member of Preferred Hotels). The bathroom was equally very small, and being on an outside wall in an Ottawa winter, very cold without a seperate heater. The rooms look out over... More

Stayed two weekend nights in January at ARC and was happy with our stay. We always like trendy boutique hotel, and in Ottawa this is the one hotel that fits the bill. The glass of sparkling wine while they check us in was a nice touch. The room was clean and well decorated, though a tad on the small side.... More

Bought a pre-pay room for 3 nights at ARC The Hotel. Nice, clean, spacious room, comfortable bed, friendly staff, great breakfast, quality toiletries and linens, plush towels. Nice perk of free daily newspaper, and a bottled water, apple and chocolate in the evening, before bed. Free breakfast was available to iprefer loyalty cardholders when I visited, so it's worth enrolling... More