Thank you so much for taking the time to post on TripAdvisor! We’re so glad to hear that you enjoy staying with us! There is no greater compliment than a loyal guest. And you’re absolutely right; our location offers a wide array of restaurants within a very short walk. There is always great food to be had in the Byward... More

Thank you for posting the positive review on TripAdvisor! We are glad to hear that your stay was a great one! We do have a fabulous location in the heart of the Byward Market which allows guests to be within walking distance to major attractions, as mentioned. Customer service is a priority of ours. We want each guest to receive... More

Thank you for your recent review! We appreciate that you took time to post on TripAdvisor. We are happy to hear that your stay was pleasant. Our staff does their best to make each guest`s stay a positive experience. We like helping our guests to ensure they have an enjoyable time at the hotel. You are absolutely right about our... More

We appreciate the kind words! Thank you for posting on TripAdvisor. Customer service is an important aspect to any guests’ stay and we do our best to make each person’s stay enjoyable. We are currently finalizing the last of our renovations. However, the guest floors have been completed and upgraded to the new Courtyard style. Our location truly is great.... More

Firstly thank you for the thoughtful review! We are happy to hear that an early check in was possible! We cannot guarantee early check ins for guests but if there is a room available we will gladly provide you with a room and keys. However, should there be no rooms available at that time (for various reasons) we will definitely... More

Your review is valued and we would like to thank you for posting on TripAdvisor. Our staff does their best to provide friendly service from start to finish. We would like our guests to feel welcome and to enjoy their stay. From the arrival experience to the checkout we hope that guests find their time here to be pleasant. The... More

We appreciate your feedback. Thank you for posting on TripAdvisor! We are proud to say that the hotel was recently renovated to the new Courtyard style. The rooms, hallways, lounge, Bistro and meeting spaces have all been redone to match the brand’s new look. We’re pleased that you enjoyed the room especially the color contrasts of the design concept. Each... More

Thank you for the review of your recent stay at our hotel. We appreciate your feedback. We always enjoy having repeat guests and we are pleased to hear your stay was pleasant. We do our best to provide guests with great customer service by having efficient check ins, providing guests with local maps, answering questions etc. We did recently renovate... More

Firstly, we would like to thank you for the review. Your kind words are appreciated! The hotel does have a fantastic location with access to all sorts of restaurants, attractions and businesses. Guests enjoy the easy access to everything they need. We take our customer service earnestly and we are thrilled to hear that the staff was helpful and kind.... More