I stayed at the hotel several times while on business trips but this review concerns my last stay in February 2012. While my previous experience was good, this stay is probably one of the worst on my list. The hotel is still the remarkable and convenient building from outside but a deteriorated one in terms of service, cleanliness and facilities... More

I travelled to Ottawa for work and generally like to stay in Fairmont hotels. As other Fairmonts, the lobby and common areas are well-maintained and beautiful. My room, however, was old and dingy and greatly in need of updating. Not sure I would return unless they renovate. It was also very noisy in the hotel, which I think is also... More

I stayed at the Chateau Laurier hotel during a business trip, with two colleagues. I was there for two nights, the room had been booked by the corporate travel agent. We arrived around 7pm and the first thing we know is that two of us have a smoking room, while we're non-smoker. The employee at the reception told us that... More

I stayed here for 1 night in December. I was in town on business and decided to stay overnight rather than travel back to Montreal so late in the evening. I have stayed at many Fairmont Hotels and am always pleased with the service and accommodations. This was my 3rd or 4th time staying at the Laurier and I have... More

I was in Ottawa for work and decided to see the "best" and book a stay at the Fairmont Chateau Laurier. Unfortunately, I was very disappointed with the customer service. Very rude front desk personnel and unwilling to help. Travelling from out of town, I had needed to check in an hour early so that I had sufficient time to... More

I would highly recommend this hotel for its amazing location, its history and its beauty. More

This hotel is over 100 years old and is rich in history. The lobby is very impressive as are the staff who I found to be very friendly and helpful. The turndown service and complimentary bottled water are well appreciated. I only ate breakfast in the hotel as there are many excellent restuarants within easy walking distance. But the breakfast... More

I agree with many other reviewers that it is a very historical and convieniently located hotel. But as an expereinced business traveler I was disappointed. The rooms have standard features, and mine had even been recently renovated. The bed was comfortable, but the rest of the furniture was very frumphy. The bathroom is very small and the door opens with... More

Stayed at the Chateau in Ottawa for a conference in Oct/11. One of the nicest and historic hotels I've stayed in. The room was small, as some of them are in these type of old hotels, however it was opulently furnished, complete with luxurious bed linens and comforters. Be prepared, as this hotel is Not inexpensive. More