Got this through a blind bid with hotwire.com and upon reading reviews here it got us so worried as reviews are so mixed. I must say after our trip we're pleasantly surprised. The room is clean and that's our bottom line. It has a kitchen (which we didn't use other than the fridge), a living room and a bedroom with... More

This is probably one of the biggest hotel rooms I've ever had. Forget probably. I paid $140 per night including all taxes, and to be honest I did not expect much seeing that it was the cheapest option for the location. I was pleasantly surprised by the value for money offered by this hotel. It offers a nice small kitchen(with... More

We chose this hotel as it offered a kitchen area, good location, and seemed like a good value. I did not think it was as bad as others have said but we were a little misled on some points. The parking there is so limited its non-existent. Overflow parking is at city hall and they validate it so you pay... More

First thing, parking is for about 20 cars. We did manage to get some twice but if not had to get up 7AM and move parked car on the street to avoid ticket. Rooms muggy and stuffy. Even with leaving sliding door open most of the day. Location good enough. Extended stay don't do a turn over service expect once... More

The hotel seems to get variable reviews, but overall the experience was excellent and great value for money via Hotwire. The service was professional, the hotel clean and the rooms adequate for a week's stay. Room servicing was not every day, but that didn't matter to me. Didn't use the kitchen but it seemed to have all that was necessary.... More

Overall my experience at the Extended Stay Canada - Ottawa was disappointing: - poor service or no service at all - broken items in the room - awful smell in corridors and room - room temperature - stained carpeted floor - no safe and windows that I could not close properly - a 'grab'n'go' breakfast = hot water or poor... More

This is a good value hotel for travelers who want the option of an apartment style hotel. My room was comfortable - I like the recliner in the living room which I took full advantage of after a day at the office. The bed was moderately comfortable, but the pillows were terrible (soft and flat as a pancake...I had to... More

Want what we expected. Room was tidy but not clean (hair in washroom). They didn't make up beds or replenish towels. We called a head about parking and when we arrived there was none. Staff said parking on street was free and we got a ticket. Beds not very comfortable. Hotel within walking distance of downtown which was great.staffnot overtly... More

This hotel was recommended by hotels.com after the one I had originally found by checking the reviews on tripadvisor would not let me cancel if I needed.. There was a pool at the original hotel and I was told there was a hot tub at Extended Stay by Hotels.com. I was disappointed to find there isn't. The positive reviews on... More