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All 61 Ottawa hotels

Extended Stay Canada - Ottawa

2.5 of 5
141 Cooper St, Ottawa, Ontario K2P OE8, Canada (Formerly Extended Stay Deluxe - Ottawa - Downtown)
Hotel amenities
Extended Stay Canada - Ottawa
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53%
Ranked #37 of 61 hotels in Ottawa
Most recent review
4 of 5 stars Reviewed 17 June 2013
87Stephan87 Florianopolis, SC
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206 reviews from our community

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Traveller rating
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Date Rating
Florianopolis, SC
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 17 June 2013 NEW

All depends on the price you pay. I paid only US$ 55 per night (via hotwire), thus it was really great value for a place right in the city centre. Very friendly staff but some items such as microwave oven were not working. Also air condition was very noise and could not be switched off Both should not happen, especially... More

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Toronto, Canada
1 review
3 of 5 stars Reviewed 15 June 2013 NEW

Got this through a blind bid with hotwire.com and upon reading reviews here it got us so worried as reviews are so mixed. I must say after our trip we're pleasantly surprised. The room is clean and that's our bottom line. It has a kitchen (which we didn't use other than the fridge), a living room and a bedroom with... More

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Pretoria, South Africa
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 11 June 2013 NEW

This is probably one of the biggest hotel rooms I've ever had. Forget probably. I paid $140 per night including all taxes, and to be honest I did not expect much seeing that it was the cheapest option for the location. I was pleasantly surprised by the value for money offered by this hotel. It offers a nice small kitchen(with... More

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Manager_11525, General Manager at Extended Stay Canada - Ottawa, responded to this review
14 June 2013

Tinus - It is so rewarding to read that you had a terrific stay with us. Thank you for your comments. We are so gratified to hear that you were pleasantly surprised and that you would return to us again. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in... More

West New York, New Jersey
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 8 June 2013

We chose this hotel as it offered a kitchen area, good location, and seemed like a good value. I did not think it was as bad as others have said but we were a little misled on some points. The parking there is so limited its non-existent. Overflow parking is at city hall and they validate it so you pay... More

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See 3 more reviews by Sagginit for Ottawa
London, Canada
Senior Contributor
45 reviews 45 reviews
39 hotel reviews
Reviews in 26 cities Reviews in 26 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 7 June 2013

First thing, parking is for about 20 cars. We did manage to get some twice but if not had to get up 7AM and move parked car on the street to avoid ticket. Rooms muggy and stuffy. Even with leaving sliding door open most of the day. Location good enough. Extended stay don't do a turn over service expect once... More

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Manager_11525, General Manager at Extended Stay Canada - Ottawa, responded to this review
10 June 2013

Your review for our hotel was recently brought to my attention. I am so disappointed that you found your room to be stuffy and parking to be limited. Please accept my apology. Unfortunately, our parking has been reduced by 50% for a short period of time; however, we do have overflow parking available at City Hall as well. I am... More

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Top Contributor
90 reviews 90 reviews
61 hotel reviews
Reviews in 49 cities Reviews in 49 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 28 May 2013

The hotel seems to get variable reviews, but overall the experience was excellent and great value for money via Hotwire. The service was professional, the hotel clean and the rooms adequate for a week's stay. Room servicing was not every day, but that didn't matter to me. Didn't use the kitchen but it seemed to have all that was necessary.... More

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See 6 more reviews by korokoro for Ottawa
Manager_11525, General Manager at Extended Stay Canada - Ottawa, responded to this review
29 May 2013

The team and I appreciate your encouraging remarks. Please accept our apologies that our elevator service was interrupted while you were at our hotel, and that the air conditioner as well as internet were not functioning properly. Still, we are extremely proud to know that you would recommend our hotel based on our service, location and cleanliness. Thank you again... More

Calgary, Canada
1 review
2 of 5 stars Reviewed 27 May 2013

Overall my experience at the Extended Stay Canada - Ottawa was disappointing: - poor service or no service at all - broken items in the room - awful smell in corridors and room - room temperature - stained carpeted floor - no safe and windows that I could not close properly - a 'grab'n'go' breakfast = hot water or poor... More

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Manager_11525, General Manager at Extended Stay Canada - Ottawa, responded to this review
29 May 2013

I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disheartened to hear that our hotel did not meet your expectations. I discussed your comments with the team, and we are reviewing our standards to ensure every room is fresh,... More

Brampton, Canada
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 22 May 2013

This is a good value hotel for travelers who want the option of an apartment style hotel. My room was comfortable - I like the recliner in the living room which I took full advantage of after a day at the office. The bed was moderately comfortable, but the pillows were terrible (soft and flat as a pancake...I had to... More

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See 8 more reviews by JoBrampton for Ottawa
Manager_11525, General Manager at Extended Stay Canada - Ottawa, responded to this review
24 May 2013

Thank you for your thoughtful and practical review of our property. I am so satisfied to know that we provided you with a pleasant experience. I am sorry that you did find the pillows to be comfortable; however, I am glad to hear that you found your room to be clean and spacious. The staff and I would like to... More

1 review
3 of 5 stars Reviewed 20 May 2013 via mobile

Want what we expected. Room was tidy but not clean (hair in washroom). They didn't make up beds or replenish towels. We called a head about parking and when we arrived there was none. Staff said parking on street was free and we got a ticket. Beds not very comfortable. Hotel within walking distance of downtown which was great.staffnot overtly... More

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Manager_11525, General Manager at Extended Stay Canada - Ottawa, responded to this review
21 May 2013

The staff and I read your comments about your stay with us. It upsets me to hear that our cleanliness was not up to standards, and that you encountered parking issues. Since we do not have any control over the ticket which was issued by the City of Ottawa, I do encourage you to contact them for any dispute. To... More

Cambridge, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 17 May 2013

This hotel was recommended by hotels.com after the one I had originally found by checking the reviews on tripadvisor would not let me cancel if I needed.. There was a pool at the original hotel and I was told there was a hot tub at Extended Stay by Hotels.com. I was disappointed to find there isn't. The positive reviews on... More

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Manager_11525, General Manager at Extended Stay Canada - Ottawa, responded to this review
20 May 2013

Trudy - Thank you so much for sharing your experience with us. We appreciate you letting us know that you found it challenging to park close to our hotel. We hope that you did not get too wet! Still, I am very happy to read that we provided you with an overall great stay. As well, for your next visit,... More

 
 
Extended Stay Canada - Ottawa
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Additional Information about Extended Stay Canada - Ottawa

Also Known As:
Extended Stay Deluxe Ottawa - Downtown Hotel Ottawa
Extended Stay Deluxe Ottawa - Downtown Hotel
Extended Stay Deluxe Ottawa
Extended Stay Ottawa
Ottawa Extended Stay
Address: 141 Cooper St, Ottawa, Ontario K2P OE8, Canada (Formerly Extended Stay Deluxe - Ottawa - Downtown)
Region: Canada > Ontario > Ottawa
Amenities:
Bar/Lounge Business Centre Fitness Centre Kitchenette Pets Allowed Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #37 of 61 hotels in Ottawa
Price Range: €€
Hotel Class:2.5 star (2.5*)
Reservation Options:
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