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BEST WESTERN PLUS Macies Hotel

1274 Carling Avenue, Ottawa, Ontario K1Z 7K8, Canada
Hotel amenities
Ranked #24 of 59 hotels in Ottawa
4.0 of 5 stars 42 Reviews
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42 reviews from our community

    Trip type
Traveller rating
    9
    19
    8
    5
    1
Date Rating
Dave P
Kingston, Canada
1 review
5 of 5 stars Reviewed 27 December 2011

I stayed here for 3 days while my wife was in the hospital. It is very close to Ottawa Civic and once they found out the purpose of our stay we were given a discounted rate. Service was fantastic and the rooms were very clean. I do not have a negative comment for the hotel at all. I ate 2... More

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OaklandBK
Oakland, California
Senior Contributor
26 reviews
3 helpful votes
5 of 5 stars Reviewed 12 December 2011

I recently had another stay at Macies Best Western when I was in Ottawa visiting family. The rooms are very good - clean, spacious, and well appointed (the internet connection is easy and very fast). The location is very good - access to the main highways is convenient and it's so quick to get from the hotel pretty much anywhere... More

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LarryH49
Port Perry, Canada
2 reviews
2 helpful votes
5 of 5 stars Reviewed 6 December 2011
1
person found this review helpful

I recently stayed at this hotel for the first time for 4 nights this week and I don't know how anyone could find anything wrong here. The hotel room was very nice and spotlessly clean, the staff were all helpful and friendly, the location was ideal and the room service food was great. As a non-smoker I was on the... More

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GMMaciesHotel, Customer Service Director at BEST WESTERN PLUS Macies Hotel, responded to this review
8 December 2011

Dear LarryH49, Wow, we would like to thank you for your wonderful review and comments. We always enjoy receiving positive feedback, as it reinforces our commitment to providing guests with excellent service and value. Thank you again and we look forward to welcoming you back to Best Western Plus Macies Hotel. Kind regards, Tracey Kennedy Customer Service Director More

DeeDee1964Briercrest
Briercrest
2 reviews
1 helpful vote
3 of 5 stars Reviewed 13 November 2011
1
person found this review helpful

We were just there overnight and leaving before breakfast for the airport. The room was comfortable and clean and nicely appointed. Most of all the gentlemen staffing the front desk were very courteous and helpful. More

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Pilvi4444
Hamilton, Canada
Contributor
11 reviews
11 helpful votes
4 of 5 stars Reviewed 14 October 2011
1
person found this review helpful

Nine of us stayed there for the Thanksgiving weekend, to join in on family festivities in the west end of Ottawa. Clean, comfortable and all around pleasant. Heard that the line-up for breakfast was very long on Sunday, so we got a recommendation (from another guest) for what turned out to be a great bagel place. The place is surrounded... More

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righteousfox92
Edmonton, Canada
1 review
2 of 5 stars Reviewed 12 October 2011

I booked this hotel for my parent's travel accommodations based on the reviews I found on Trip Advisor ... The hotel was nothing to RAVE about. Most of all what was disappointing was the fact that it was never noted that this hotel allows smoking. Yes, its true. The 2nd floor is designated to smokers and those with pets. Of... More

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GMMaciesHotel, Customer Service Director at BEST WESTERN PLUS Macies Hotel, responded to this review
19 October 2011

Dear Guest, Thank you for taking the time to review our property. Family owned and operated for over 70 years, Best Western Plus Macies Hotel always endeavours to provide excellent service and value to our guests. We are sorry to hear you were not satisfied with your stay. We agree that smoking rooms present a challenge and that is why... More

ghengiscon
Senior Contributor
39 reviews
34 helpful votes
3 of 5 stars Reviewed 12 October 2011
1
person found this review helpful

Macies is a nice hotel, my room was well appointed and clean. There's a restaurant downstairs that I used for breakfast; the food was well cooked and prices were reasonable. The staff were very friendly. My complaint is (probably the carpeting) that the whole hotel smelled of smoke. Fortunately I was able to open my bedroom window, and I used... More

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Dogsports
Abbotsford
Reviewer
3 reviews
4 helpful votes
4 of 5 stars Reviewed 7 October 2011
3
people found this review helpful

I stayed here for 2 nights while on personal business and a bit of touring the area. The staff were friendly and professional. The room I reserved was waiting for me upon my late arrival. Being a woman travelling alone, I felt safe at this hotel. The room and bed were very comfortable. The no additional charge wireless internet was... More

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Bensus
Colorado Springs, Colorado
Top Contributor
97 reviews
42 helpful votes
5 of 5 stars Reviewed 29 September 2011
1
person found this review helpful

We stayed here for three days on our recent road trip through parts of Canada. We had a large King room which was very tastefully decorated - the bathroom was large and comfortable with a lot of counter space, the room had a refrigerator, the linens were first rate and the bed was very comfortable. Parking was easy, there was... More

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GMMaciesHotel, Guest Relations Manager at BEST WESTERN PLUS Macies Hotel, responded to this review
14 October 2011

Dear Guest, Thank you for taking the time to review our property. We would like to thank you for your kind comments about our Hotel and the Cafe 1274 restaurant. As a family owned and operated hotel for over 70 years, we endeavour to provide the best service and value to our guests and we appreciate knowing we have done... More

aliwithattitude
Ottawa, Canada
Senior Reviewer
8 reviews
1 helpful vote
3 of 5 stars Reviewed 12 September 2011

Had to stay overnight in town on short notice - they were great we were very comfortable the room was huge - only one small negative - could not see tv from the bed ( I like my home comforts). More

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BEST WESTERN PLUS Macies Hotel Also Known As

  • Best Western Ottawa
  • Ottawa Best Western
Address: 1274 Carling Avenue, Ottawa, Ontario K1Z 7K8, Canada

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BEST WESTERN PLUS Macies Hotel
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