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Americas Best Value Inn - Chalet Inn and Suites

2.0 of 5
5577 Ellen Avenue, Niagara Falls, Ontario L2G 3P5, Canada
Hotel amenities
Ranked #28 of 136 hotels in Niagara Falls
4.0 of 5 stars 120 Reviews
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120 reviews from our community

    Trip type
Traveller rating
    47
    35
    15
    10
    13
Date Rating
Dave G
Hamilton, Canada
1 review
4 of 5 stars Reviewed 17 January 2012

Awesome hotel - very friendly family type of business - advised to local restaurants & other services in the area. Close to Clifton Hill entertainment. Best coffee on the planet & its free - I have been here twice in 2012 already and will continue to go here forever more - I am sold - been to other hotels in... More

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linbeexo1998
toronto
1 review
5 of 5 stars Reviewed 6 January 2012

i stayed on the 3rd floor i really liked my housekeeper very clean room i could see the top of clifton hill the young girl at the front desk showed me how to get to the elavator because i wasnt really sure where to go i really loved my stay i will for sure come back in the future to... More

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ERIKA S
MILTON
1 review
1 of 5 stars Reviewed 3 January 2012

False advertising -we entered the room to find it was different from the pictures we were sold on the website. Heating did not work - it was nice of him to come fix it but you shouldn't have to call to have heat. Human fluids and human hair in the ice container. Worst part - Front desk had to be... More

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Lorenzo D'Amico, Manager at Americas Best Value Inn - Chalet Inn and Suites, responded to this review
8 January 2012

We have many different types of rooms available, not all of which our listed on our website. If you do not book through the website, but book over the phone, you might be booking a different room. Sometimes the previous guest in a room might change the settings on the heater/air conditioner. Also, as these are commercial models, some guests... More

Jaxx_52
Toronto, Canada
Reviewer
3 reviews
1 helpful vote
4 of 5 stars Reviewed 2 January 2012

Spent New Year's in Niagara Falls with our family & visitors from Arizona. I wasn't sure what to expect but when we got checked in and went to our rooms we found a clean comfortable spacious room; for a two star location it was really great. The only bug-a-boo, if I could call it that, was no coffee makers in... More

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Lorenzo D'Amico, Manager at Americas Best Value Inn - Chalet Inn and Suites, responded to this review
8 January 2012

Thank you for your review. However, we do have hair dryers available. They are in all of our suites, and some of the regular rooms. If the room does not have a hair dryer, you can request one from the office. This also applies to irons and ironing boards. More

Jyong519
Toronto, Canada
Reviewer
3 reviews
1 of 5 stars Reviewed 22 November 2011

I had phoned in advance to see if I could reserve a room. I had a voucher which would cover a portion of the regular room rate and that is the only reason why we booked at an America's Best Value Inn..We had previously stayed at the one on Lundy's Lane - service I tell you honestly was much better... More

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Lorenzo D'Amico, Manager at Americas Best Value Inn - Chalet Inn and Suites, responded to this review
30 November 2011

I am sorry if you did not enjoy your stay with us. When you checked in, you registered for only two persons, however you actually had four, so you were charged for the extra people that you had not included in your reservation. The 3% tax is a development and marketing fee that hotels, restaurants, and attractions charge. This is... More

Erin K
York
2 reviews
1 helpful vote
5 of 5 stars Reviewed 17 November 2011
1
person found this review helpful

Extremely Helpful! Above and beyond our expectations! Room was very clean and cozy! Loved our stay! More

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tara M
Aurora, Canada
1 review
2 helpful votes
5 of 5 stars Reviewed 3 November 2011
2
people found this review helpful

Amazing place to host a gathering! Went there with a bunch of friends for Hallowe'en. It was a quiet location, but a very short walking distance to get to the main attractions of Niagara Falls!!! The staff are all very friendly and gave us everything we needed for the stay, including a fridge and microwave, as well as extra towels.... More

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H P
Toronto, Canada
1 review
1 helpful vote
5 of 5 stars Reviewed 31 October 2011
1
person found this review helpful

A group of us went to Niagara Falls for a weekend away. We needed 4 rooms and the management was great and made sure that pur rooms were all near each other. The rooms were very clean and they also had a balcony. I found that the whole hotel was clean and quiet! It was a great price for the... More

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Blair D
Toronto, Ontario, Canada
2 reviews
2 helpful votes
5 of 5 stars Reviewed 30 October 2011
1
person found this review helpful

We booked the big two room suite last spring. The 5 boys had a palatial room w 3 beds and a tv, while I had my own room. Fantastic. Clean, quiet and reasonable. Pool is very nice too. The owners surely care for their hotel. More

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CHMRSWY
Illinois
Contributor
19 reviews
27 helpful votes
3 of 5 stars Reviewed 27 October 2011

First, in all fairness to the hotel, our room was very clean. But, that was the only highlight. The amentiies were far and few between. They advertise "complimentary coffee and tea", but you have to walk to the office to get it. I did it twice in the morning, around 7:00 a.m., and the office was closed!! The free continental... More

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Americas Best Value Inn - Chalet Inn and Suites Also Known As

  • Chalet Hotel Niagara Falls
  • Chalet Motel Niagara Falls
Address: 5577 Ellen Avenue, Niagara Falls, Ontario L2G 3P5, Canada

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