We were in Niagra Falls this summer and had a great time. We ended up at this hotel after deciding at the last minute to go to Niagra Falls for the weekend, so we didn't review ahead of time. It turned out to be the first decent priced hotel as we entered into town, so we took it! It was...
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We booked this hotel for one night last weekend for the kids to get away for a day, have a swim, that kind of thing. I would absolutely stay here again should I ever need to and would not hesitate to recommend it especially considering the rate; typically I will only stay in 4 or 5 star hotels. The hotel...
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Thank you kindly for your honest response about Super 8 hotel. I am happy that you enjoyed your stay and we love to hear any tips or ideas that our guests reccomend for the hotel. I will be sure to bring these points up in our next staff meeting. It is comments like yours who help us in making the...
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My friend and I stayed there for one night in whirlpool jacuzzi suite and the staff were excellent and met all of our needs. The room was very clean and beds are soooo comfortable!! and the jacuzzi is so relaxing. The manager (Amanda) at the hotel is super nice and easy to talk to if you have any problems. The...
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Jennifer my dear.. Thank you so much for the lovely comments. It is always a pleasure for you and your friends to stay here. You make all of the employee's day with your frequent visits and ongoing humorous jokes. Super 8 definitely wouldnt be the same without you. Please do not be a stranger and continue visiting Super 8 as...
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had a person come right into our room while sleeping due too front deck mix up!
Enough said.........
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I apologize greatly that this had happened to you. As i'm sure you can agree all of us do make mistakes and while we strive for excellence and number one customer service we clearly have let you down as a customer during this mishap. On behalf of Super 8 and our hotel I apologize for the trouble that the mishap...
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My husband and I stayed one night in a non smoking whirlpool room. The room was spacious and clean, the bed was very comfortable and the bedding, pillows and duvet were wonderful!! The whirlpool tub was quite large and deep.There was a table and chairs as well as a sofa. I felt it was a good value for the price...
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Thank you kindly for your review. Unfortunately when guests go outside for a smoke or leave the door open (when they are not supposed to) the smell very well could linger in the hallway. Our hotel is very strict when it comes to guests smoking in non smoking rooms and we have tent cards in each room to specifically state...
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Hotel was in a wonderful location. Everything was in walking distance, even the falls. Great shopping and attractions around and coupon for breakfast at the Golden Driddle next door.
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It was a pleasure having you stay with us and we would kindly welcome you back to Super 8 again when you are visiting the Niagara Falls area. I will be sure to have maintenance take a look at the fan situation. Thank you for your suggestion as it is suggestions like yours that help us keep Super 8 a...
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We just stopped by one night, nothing fancy inside, but clean and safe.
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Very large rooms, clean, comfortable, bathrooms are dated, but clean, close to the center.
Breakfast is not good and it is in the next door diner with a very unpleasant staff.
Overall a good hotel
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Thank you for your review. I am happy to hear you enjoyed your time at the hotel. However I am very unhappy to hear you had a bad experience with our affiliate restaurant. We are taking the necessary steps to improve the customer service there and thank you for your opinion. It is reviews like yours who help us re...
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Lots of parking, free
Outdoor and indoor pool. Very large, clean.
On lundys lane
Close enough but if you wanted something closer you could look again, clifton hill.<
Had a room with a living room. Was clean.
Used this for a bachelorette party, we enjoyed our stay.
If you are looking to workout- there is NOT a workout room even...
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Thank you for your honest review. We are happy to hear that you had a pleasant bachelorette party and we wish you all the best with your upcoming wedding.
Sincerely
Amanda
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We stayed at the Super 8 Hotel in Niagara Falls and had a great time! The rooms were clean and spacious and the staff was very friendly! We loved the indoor and outdoor pools and our children loved the game room! We enjoyed the buffet breakfast on site at The Golden Griddle and the children loved the balloons and toys...
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thank you so much for your wonderful review. We enjoyed speaking to you and your family and learning about your culture. You made us laugh regularly. Take care and have a great year! Visit again soon
Amanda
Super 8 Niagara Falls
Assistant Manager
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