I am a Delta Privilege Member, I checked in at 4;15 PM, On May 22, 2013, there was only one line open it Happened to be the Delta Privilege line, there were 4 people in front of me, none who were Delta Privilege members, needless to say the checking process took some time. Why have a Privilege line when it... More

Hotel was adequate for a one night stay. Close to airport with free shuttle - very convenient. However Wifi is available only in the lobby and the connection was the worst I have ever experienced which made it impossible to do anything productive. There are two computers in the lobby but I needed uninterrupted access and other people were wanting... More

The rooms were clean and tidy. Mohammad front desk person are amazing and super friendly that help with any normal requests. It was absolutely amazing compared to most other hotels. The hotel was conveniently located approx 12-15 min to the Airport. Will stay again

Overall, our experience at this Park, sleep and Fly was good. The room was clean, the front desk staff, amazing and the trip to the airport, on time and very easy. The not so great experience was when we arrived back in Canada and had to way over 90 minutes to get from the airport to the hotel to pick... More

Have stayed here several times. Staff is always very friendly and accommodating. Robert that works in the restaurant and lounge is especially very nice. Rooms have been updated. Convenient location to the airport.

We booked this hotel for one night before a flight out of Toronto. They offered free parking for the duration of our trip which was great. The room however left much to be desired. When I booked this hotel I read that some of the rooms had been redecorated. I sent an email requesting an updated room and was told... More

This hotel needs a refresh in a major way. Lots of wear showing. Some examples... -toilet flush mechanism could use an adjustment. -display on electronic alarm clock too dim to read. -carpet in room showing stains and wear On the other hand, the staff were attentive and friendly Sure would be nice if they ran a shuttle to a shopping... More

I stayed at this hotel for two nights while I was in town to speak at the Living Arts Center. The hotel is very clean and the staff is very friendly and helpful. WIFi is rather spotty and only available below the fourth floor. This is a nice place to stay if you don't want to get downtown. Cab fare... More

I have been traveling for many years and never had an experience like the one staying at the Delta Toronto Airport West. We returned from our trip in March 2013 only to find our vehicle gone. We were tired and looking forward to heading home. After walking the whole 5 floors in the parking garage it was not to be... More