Upon arrival, we were greeted promptly by a very courteous desk clerk named Sunil, who even asked us if we wanted some water. He printed out a list of restaurants in the area that we might like to try. The hotel manager was also helpful to us. The bed was comfortable, and the room was clean and well-appointed. Free coffee... More

Located near Pearson, this hotel is very modern. The bed was super comfy, although the room was a bit small, but fine for just a couple. Mike at the front desk was very accomodating and super efficient. Free internet and parking add to the value. Didn't use the pool. Had breakfast the next day, ordered from the a la carte... More

Used points for this hotel while visiting Montreal...good way to save your points and still get a great hotel experience. With one exception, every single person we dealt with was warm and helpful. Rooms are very clean and up to par with all other Sheraton properties. Great pool, Fitness center and bar/restaurant top off a great experience. I know the... More

I stayed there for two night for my daughter's graduation. Very convenient location near the highway 401; not far away from a good shopping (with grocery) mall (about 10 -20 mins from the Square One Shopping Center). Friendly frontdesk and staff members. Clean and well equipped room (two bed room for my case). Swimming pool (small) and fitness room; free... More

Stayed in this hotel for a day, second week of April 2013, between connecting flights.It was our first stay here, booked it online, check-in was a breeze, thanks Mike, and all the staff was pleasantly nice. Our suite was ready and very comfortable, bed was a heaven. All the toiletries were updated and of standard, huge bathroom. Ordered in food... More

We got a really good rate at this hotel and I was pleasantly surprised...room appeared to be recently renovated; very modern, wood looking tile and coat rack in entry way, bathroom with wall dispensers of shampoo, conditioner and body wash. Large room with long counter top along the wall, mini fridge, coffee machine and free bottle of water. Free wifi... More

Our circumstances are probably different from 99% of travelers to Toronto. We used 'wood points to get this room for free to use during our 13 hour layover in Toronto before flying to Santiago, Chile later that night (we had a good reason for doing this rather than checking out Toronto). We landed at 10:30am or so and were able... More

I recently stayed at this hotel on business. When I checked in I was asked if I wanted to use the same towels/sheets for my stay - absolutely. LOVE THIS. Love that this hotel is trying to be green. Also, my room did not receive the daily servicing - which was perfect. Everything was the way I left it LOVE... More

We checked in around dinner time, and there was only one staff at the front desk, on the phone with another guest. So we waited around 3 minutes for her to finish her phone call. No problem for that as I understand being the only staff there, but she was actually awfully cold during check in, though she's not by... More