We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites Kingston

2.5 of 5
11 Benson Street, Kingston, Ontario K7K 5W2, Canada
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Holiday Inn Express Hotel & Suites Kingston
Ranked #4 of 37 hotels in Kingston
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

193 reviews from our community

Traveller rating
    113
    53
    12
    4
    11
See reviews for
Families
64
 
Couples
47
 
Solo
11
 
Business
43
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Colorado
Top Contributor
61 reviews 61 reviews
18 hotel reviews
Reviews in 25 cities Reviews in 25 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 23 May 2013 NEW

Location in near the 401, shopping and restaurants. The rooms are large and clean. The staff is very friendly. The breakfast is traditional express fare (nothing to get excited about but ok) Great selection on tv.

Was this review helpful? Yes
Kitchener, Ontario, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 23 April 2013

This review is overdue but it is worth posting (I travelled in May 2010 and May 2009 staying here). Absolutely no issues with this hotel. Both times I stayed here, the checkin was extremely fast, and the room I was given was clean, and very modern looking. Beds are very comfortable for sleeping. There are many places to eat within... More

Was this review helpful? Yes
HotelsKingston, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review
24 April 2013

We are so glad that you decided to post this review… better late than never! Everyone here at the Holiday Inn Express and Suites Kingston would like to thank you for your comments and endorsement. We hope to have the opportunity to welcome you back to our hotel again. More

Bertrange, Luxembourg
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 9 April 2013

We stay at this hotel frequently. It is clean, and the staff is great. Facilities are super for what it is, an HI Express. Location suits us for access to the main highway (401) and our daughter's school. On the plus side, very clean rooms, friendly staff, large rooms (we had a mini-suite sort of extended room), complimentary local and... More

Was this review helpful? Yes
HotelsKingston, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review
10 April 2013

Thank you for the review, we appreciate your feedback. You are correct, some of the things you have mentioned are dictated by brand standards and therefore somewhat out of our control. However, the comfort and satisfaction of our guests is our absolute priority so we will certainly look into these issues. Overall, we are glad to know that enjoyed many... More

Cannington
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 April 2013

I love staying at this location as parking and breakfast are included in the room price. The hotel is spotlessly clean. Check-in without any issues. The room is modern and clean. I love having a small fridge and a microwave in the room. There are a number of restaurants if you are wanting to eat close by, ranging from a... More

Was this review helpful? Yes
HotelsKingston, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review
9 April 2013

Thank you for taking the time to share this wonderful review of our hotel. We are thrilled to hear that the Holiday Inn Express and Suites is your first choice hotel when staying in Kingston. You have mentioned so many of our great features and amenities and it’s good to know that you have enjoyed them all. We look forward... More

Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 17 March 2013 via mobile

Stayed here for two nights in early January for my daughter's hockey tournament. Convenient location off the 401 as many of the arenas were far - had to travel to Napanee twice. Rooms were good size for two of us - we shared 1 king bed. Only complaint is that our shower head didn't work well. Didn't use the pool... More

Was this review helpful? Yes
HotelsKingston, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review
20 March 2013

Thank you for this review. We are pleased to hear that you liked your guestroom and the complimentary breakfast buffet. Our hotel has very convenient highway access and isn’t very far from downtown either. We are sorry to hear that you had an issue with the shower head. Please never hesitate to let our staff know about any issues you... More

Montreal
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 25 February 2013

We came for the Scottie's Tournament of Hearts at the KRock center and the downtown Holiday Inn - Waterfront was booked up so we elected to stay at the Holiday Inn Express Hotel & Suites Kingston, just off the 401 and Division Street. Drive to the Memorial Center Arena and parked for free while taking the shuttle buses, again free.... More

Was this review helpful? Yes
See 2 more reviews by Bobd55 for Kingston
HotelsKingston, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review
21 March 2013

We are very glad that you decided to stay with us and that you enjoyed your stay so much. Thank you for sharing these very kind comments. We are thrilled to hear that you would stay with us again and we certainly hope you do! More

Maple, Canada
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 22 February 2013

We came for the Scottie's Tournament of Hearts at the KRock center and downtown hotels were booked up or the few remaining rooms were ridiculously expensive. Kingston isn't a huge city so didn't find the location bad at all as it was just off the highway and 5km from downtown so as long as you don't mind driving. Rooms were... More

Was this review helpful? Yes
See 4 more reviews by okamod2 for Kingston
HotelsKingston, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review
25 February 2013

We hope you enjoyed the tournament. It was a very busy and exciting week here in Kingston. You are correct, our rates can be much more reasonable than some of the downtown hotels but our location still has lots to offer and is still very close to downtown. Thank you for this review and we hope you will stay with... More

Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 17 February 2013

We booked a weekend away in Kingston, not having planned anything specific to do. The extended suite at the HIE was beautiful - in pristine condition! The concierge at the front desk, a young blonde female, was so helpful!! She gave us recommendations for things to do in the area and places to eat. Every time we left or returned,... More

Was this review helpful? Yes
See 3 more reviews by SingingElise for Kingston
HotelsKingston, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review
19 February 2013

Thank you for your comments and recommendation. Providing exceptional customer service is one of our top priorities so it’s great to hear that you had such a positive experience. We are also glad to hear that you enjoyed our complimentary breakfast, ideal location, and beautiful extended suite. We look forward to seeing you again. More

Whitby, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 25 January 2013

My husband and I spent a weekend away in Kingston and chose HIE because of the reviews and king/whirlpool suites and we were not disappointed! We were happy from check in to check out! The staff was very friendly and helpful. Offering assistance with where to go and even offering to make reservations :) The room was extremely clean, spacious,... More

Was this review helpful? Yes
HotelsKingston, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review
5 February 2013

We are so thrilled to hear that you enjoyed your entire weekend with us. I will be sure to pass your very kind complements along to all of our great staff. Please be sure to visit us again and thank you for the glowing recommendation. More

Oakville, Canada
1 review
5 of 5 stars Reviewed 16 January 2013

First time staying in Kingston overnight - we were in town for a hockey tournament first week in January. The hotel staff was extremely pleasant and very efficient - the woman who handled our check-in is particularly noteworthy for her sense of humour as well. The rooms were fantastic, very spacious, very well maintained and fully modernized. The breakfast, which... More

Was this review helpful? Yes
HotelsKingston, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review
21 January 2013

Thanks for the great review! We’re glad to know that our Express Start breakfast prepared you for a busy day at the arena and that our rooms suited you as well as the young hockey players. It’s always nice to hear positive comments about our staff and I will pass this along to our front desk team. More

Green Acres Inn
Great value on a similar hotel
Kingston, The Great Waterway
4.5 of 5 stars 109 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Kingston
Trendy
LHotel
LHotel 4.5 of 5 stars 472 reviews
Romantic
Kingston Waterfront Hotel
Kingston Waterfront Hotel 3.5 of 5 stars 167 reviews
Great value
Seven Oakes Motel
Seven Oakes Motel 3.5 of 5 stars 159 reviews
Show Prices ABS:HotelCheckRates-d254348?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d188289?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d280907?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these Kingston hotels
Residence Inn by Marriott Kingst... 4.5 of 5 stars 221 reviews Green Acres Inn 4.5 of 5 stars 109 reviews Holiday Inn Kingston - Waterfron... 4.0 of 5 stars 255 reviews Courtyard by Marriott Kingston 4.5 of 5 stars 172 reviews
Show Prices ABS:HotelCheckRates-d1752271?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d182874?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d181961?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1769960?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 37 hotels in Kingston, ranked by popularity

Been to Holiday Inn Express Hotel & Suites Kingston? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Holiday Inn Express Hotel & Suites Kingston

Also Known As:
Holiday Inn Express Hotel And Suites Kingston
Holiday Inn Express Kingston
Holiday Inn Express Hotel & Suites Kingston Ontario, Canada
Address: 11 Benson Street, Kingston, Ontario K7K 5W2, Canada
Phone Number:
Region: Canada > Ontario > The Great Waterway > Kingston
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in Kingston
#4 Business Hotels in Kingston
Price Range: €€
Hotel Class:2.5 star (2.5*)
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Hotels.com, Expedia, Travelocity, Venere, HotelsClick and Orbitz so you can book your Holiday Inn Express Hotel & Suites Kingston reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Holiday Inn Express Hotel & Suites Kingston, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Holiday Inn Express Hotel & Suites Kingston
Show the lowest price for this hotel (from our partners)
Show Prices