Thank you for your feedback on your recent stay. Please accept my sincere apologies that your family's visit was compromised as a result of your room not being ready and the construction outside of the hotel. Someone should have contacted you to let you know that all our non-smoking rooms were fully booked. I have notified the relevant department heads... More

What wonderful feedback! Thank you so much letting us know how your daughter’s Sweet Sixteen went at our hotel. At The Fairmont, we really strive to provide our guests with service that will make them feel valued with the addition of thoughtful personal touches. I was delighted to hear that you were able to experience this service. If you’re interested... More

Thank you for taking the time to provide us with such extensive feedback. We always appreciate when guests can provide us with all the details of what they did and didn’t enjoy. I am sorry to hear that you were not placed in a renovated room along with the rest of your colleagues. As I’m sure you can understand, the... More

I'm pleased to see you had a comfortable and enjoying stay when visiting our city. Thank you for taking the time to send us some feedback. Our beds are definitely one of our most popular features and we frequently get comments on them. We use multiple layers of silk, wool and flawless foam to ensure our guests enjoy absolute luxury.... More

I am delighted to welcome you to Fairmont Hotels and Resorts! I hope that your trip to The Fairmont Winnipeg will be the first of many Fairmont visits at our properties around the world. I'm glad you were able to relax and enjoy your visist with your dog. We're always happy to welcome those very "peticular" guests and provide them... More

Thank you for your feedback on your recent stay. We're so glad you were able to enjoy Fairmont Gold, ou own hotel within a hotel. Fairmont Gold features a private lounge, executive boardroom, complimentary deluxe continental breakfast, cocktail hour canapés and dedicated concierge service. It's perfect for those occasions when you want something extra special or just feel like treating... More

Welcome back to The Fairmont! I’m delighted to hear that you had such a positive trip. I’m glad you enjoyed your breakfast in the Velvet Glove. We are Winnipeg’s only four-diamond restaurant and we have some delicious menu items. Thank you for your kind words and we look forward to welcoming you back to The Fairmont for your next visit.... More

Thank you for sharing your recent experience at our hotel. I’m glad you were able to enjoy our salt water pool and interact with our pleasant staff. We are conveniently located close to some of the major business centers, shopping areas and a variety of great restaurants. We offer valet parking to our guests but we are also fortunate to... More

Thank you for sharing your recent stay at the Fairmont Winnipeg. Our fitness centre is also available to the public. We have a variety of memberships available, from unlimited to just access to our saltwater pool. We look forward to having you back in our city again soon. Kind regards, Pascale Rocher Executive Office More