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Sandman Inn & Suites Vernon

2.0 of 5
4201 32nd Street, Vernon, British Columbia V1T 5P3, Canada
Hotel amenities
Sandman Inn & Suites Vernon
Ranked #11 of 19 hotels in Vernon
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32 reviews from our community

    Trip type
Traveller rating
    2
    11
    6
    8
    5
Date Rating
Blind Bay, Canada
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 14 April 2013 via mobile

Very accommodating staff, that goes the extra to please the client. They more than make up for the minor issues of the rooms. There is currently construction upgrades in the hotel and as a result the one end is quite noisy during the day. The staff were very sensitive to this and responded to our concerns promptly providing us with... More

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Manager-General, General Manager at Sandman Inn & Suites Vernon, responded to this review
15 April 2013

Thank you so much for taking the time to submit your comments. I am very pleased to hear that you enjoyed your stay. All of our rooms are being renovated and I hope you will stay with us again on your next trip to Vernon and enjoy the upgrades. Our goal is to provide the best service possible for our... More

Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 19 March 2013

I stayed at the Vernon Sandman early in March after a not so great day of travelling. The staff were all amazing, super friendly and helpful. The room was clean and comfy, just what I needed after a long day on the road. I look forward staying there again!

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Manager-General, General Manager at Sandman Inn & Suites Vernon, responded to this review
21 March 2013

I am very pleased that you enjoyed your stay with us and appreciate you taking the time to comment on your stay. Guest satisfaction is our number one priority and we always strive to provide our guests with a comfortable and enjoyable stay. I hope that you do stay with us again when you return to Vernon. More

2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 16 March 2013

Stayed for three nights while in Vernon on business in late Feb. this year. The lobby was beautiful and the rooms clean and well maintained. Guest services were very helpful and friendly and one kind lady even helped me figure out the Map app on my iPad. Great value for the room. I will definately be back!

Was this review helpful? Yes 1
Manager-General, General Manager at Sandman Inn & Suites Vernon, responded to this review
18 March 2013

Thank you for taking the time to submit your comments. It is always our goal to provide the best service possible and I am very pleased that you enjoyed your stay. We continue to upgrade our hotel and hope that you will once again enjoy our hospitality on your next visit. More

Vancouver, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 16 March 2013

Junior Suite comes with a small couch and one chair microwave and frig. It nice to be able to sit in a comfy chair and watch a flat screen. great for a room in this price range. Front desk was helpful in suggesting a route for short walk.

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Manager-General, General Manager at Sandman Inn & Suites Vernon, responded to this review
18 March 2013

Thank you for posting your comments. Guest satisfaction is our primary goal and we appreciate hearing from our guests. I am very pleased that your had a comfortable stay and look forward to hosting you on your next visit to Vernon. More

Abbotsford
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 5 November 2012

Stayed with family for a hockey tournament. Was not informed the hotel was under construction during our stay. Walls very thing between rooms - you can hear 'everything' from above and below your suite. The hallways are freezing cold (no heat whatsoever in our hallway). We were alotted two towels for a family of four and were questioned when we... More

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Manager-General, General Manager at Sandman Inn & Suites Vernon, responded to this review
7 November 2012

Thank you for taking the time to post your comments. I apollogize for your stay being less than satisfactory. It is always our goal to provide excellent guest service and I regret that we did not meet your requirements. I also apologize if you were disturbed by the painting of the building. This is part of a major renovation of... More

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Red Deer, Alberta
Top Contributor
60 reviews 60 reviews
35 hotel reviews
Reviews in 41 cities Reviews in 41 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 26 August 2012

After touring the U.S. for 17 days and staying in several different hotels in 8 different states, we were definitely spoiled with very large, beautiful clean rooms which we paid the same for, or less, for just an average, tiny room we were in at the Sandman. Definitely overpriced and a bit outdated. The hallways definitely need the carpet replaced... More

Was this review helpful? Yes 1
Manager-General, General Manager at Sandman Inn & Suites Vernon, responded to this review
28 August 2012

Thank you for your review. I am pleased to be able to say that a renovation is planned. I am also pleased to hear that your stay was comfortable. All guest comments are important to us and I appreciate you taking the time to post yours. More

Dubai
Senior Contributor
32 reviews 32 reviews
32 hotel reviews
Reviews in 32 cities Reviews in 32 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 9 August 2012

This place is definitely more a motel but it was fine for a night's stay. The room needs a refurbishment but again as it was only one night it did the job. We slept well and the bathroom was fine too. The AC worked well and it seemed fairly quiet when you were in the room. There is a supermarket... More

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Manager-General, General Manager at Sandman Inn & Suites Vernon, responded to this review
11 August 2012

Thank you for your comments. I am pleased to hear that your stay with us was comfortable. This is a convenient location with a number of very good restaurants close by. In regards to your comment about the need for refurbishment, I am pleased to be able to say that we have a renovation beginning soon. We appreciate receiving all... More

St. Albert, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 24 June 2012

The hotel itself is quite adequate - dated but clean. Unfortunately, our room was at the back of the hotel facing the back alley, with a view of a very dumpy house beside the hotel parking lot. Garbage was strewn all over the back of this house. There was a constant stream of rough-looking visitors to the home, most of... More

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Management response:
25 June 2012

Thank you for submitting your review. I am sorry that the events at a neighbouring property disturbed your stay with us. We do make every effort to ensure our guests' safety and comfort and we are monitoring the property in question daily. Again, thank you for taking the time to comment regarding your stay. More

Meilen, Switzerland
Top Contributor
51 reviews 51 reviews
50 hotel reviews
Reviews in 32 cities Reviews in 32 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 23 June 2012

During an organized tour around the Canadian Rockies, we stayed here for one night. Overall, it was a good stay. The room was big enough and clean. The walls looked dated, with discoloured areas and spots where obviously something heavy hit the wall, but else the room was perfectly fine for us. It was quiet, the beds comfortable, so we... More

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Management response:
25 June 2012

We are pleased that you enjoyed your stay and that our staff provided excellent service. Thank you for taking the time to submit your review. More

canada
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 7 April 2012

We recently stayed one night at this hotel in Vernon. Our rate included breakfast at Denny's. we arrived before 10am on a Saturday and were very surprised that we were allowed an early checkin. The front desk was very efficient and accommodating.... We'll definitely remember that for future visits to the area. Checkout was smooth as well. Rooms were comfortable... More

Was this review helpful? Yes
Manager-General, General Manager at Sandman Inn & Suites Vernon, responded to this review
10 April 2012

Thank you for taking the time to post a review of your stay with the Sandman Inn Vernon. As guest comfort and satisfaction are always our primary goals, we are very pleased that your stay was pleasant. Although early check-ins are not always possible, we do strive to accommodate our guests' needs. Guest services are available 24 hours a day... More

 
 
Sandman Inn & Suites Vernon
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Additional Information about Sandman Inn & Suites Vernon

Also Known As:
Sandman Inn And Suites Vernon
Sandman Inn & Suites Vernon Hotel Vernon
Sandman Inn & Suites Vernon Hotel
Sandman Hotel Vernon
Address: 4201 32nd Street, Vernon, British Columbia V1T 5P3, Canada
Region: Canada > British Columbia > Okanagan Valley > Vernon
Amenities:
Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 19 hotels in Vernon
Price Range: €€
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Located one block from the Wesbild Centre, Safeway, Credit Union and shopping. We have a newly renovated (Spring 2011) indoor swimming pool with sitting area. Wireless internet available in every room with a selection of thrifty traveller (no frills) rooms planned for the Summer of 2011. Check back for more exciting changes as we continue to upgrade and change our selection of rooms to accommodate the requests of our most honoured guests. ... more   less 
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Sandman Inn & Suites Vernon
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