Dear Ms. Scheidt, Thank you for providing us with your feedback on your most recent stay. I am very delighted to hear what a wonderful time you and your sister had. KurSpa does offer a wonderful Lower Back Pain Management Relief RMT massage, I am pleased to hear how much you enjoyed it and that Melanie was able to offer... More

Dear Natalie, Thank you for sharing your feedback regarding your excellent two night visit to Sparkling Hill. I sincerely appreciate you acknowledging our friendly and helpful team members and fantastic spa. Dawn and Kaylah will be thrilled that you mentioned them by name! I was however concerned to learn of your dining experience. It is not our standard to have... More

I sincerely appreciate your feedback regarding your recent stay at Sparkling Hill. We gratefully welcome all guest feedback, both positive and constructive comments, as this allows us the opportunity to improve our services and amenities for our guests. I am truly sorry to hear that you found our mini bars to be inadequate; unfortunately our mini bars are unable to... More

Thank you for taking the time to leave your feedback. I would like to apologize for your less than pleasurable experience with us. We pride ourselves on providing exceptional service and are disappointed that we did not live up to your expectations. I have addressed your points with our managers and have taken measures to ensure that experiences such as... More

Thank you so much for your great review! It was such a pleasure hosting your meeting and I am so pleased to read how much everyone enjoyed Sparkling Hill. We strive each day to ensure that all of our guests have an exceptional experience from the moment they arrive to the moment that they depart and it is so rewarding... More

I am so grateful to read what a wonderful time you had with us. We are truly blessed to be with so many talented and professional people, thank you so much for noticing the great work they do and it would be my absolute pleasure in sharing your thoughts with our entire team. I am so pleased to know that... More

Dear Therden, It was such a pleasure to read that you enjoyed your recent stay! Thank you for taking the time to share your experience with us. I was very pleased to read how much you enjoyed our two person soaker tub, it provides such true relaxation! It is great that you were able to enjoy the 12km of hiking... More

Thank you for sending us your wonderful comments about your recent stay at Sparkling Hill Resort. I am thrilled that we created such an excellent experience for you and that you felt so far away from home. I agree with you that two nights would be much more ideal than one as you are able to fully experience everything that... More

Dear Shonna, Thank you so much for the fabulous review! I was thrilled to read how much you enjoyed your visit and found the KurSpa to be so divine! All 40,000 sq ft of the KurSpa truly are spectacular. You are right even if you stay just for one night you can leave feeling completely relaxed and rejuvenated. Most guests... More