First thing is that this isn't the Ritz. But that is also a good thing. It is, however, affordable, clean, and downtown so its near a lot of things. Plus the beds are comfy, the room was quiet, and they are also pet friendly. Another thumbs up.

Visit with my uncle and granny, we went to the Butchart gardens then get some rest in the room, it's a bit small but consider clean and good location. We walked down to the harbour around the evening, the sun is about going down, the light of the ocean's reflection is quiet beautiful. At the end of the walkway, there's... More

I have stayed there during Curling World Championships. It was a nice place to sleep in and close to the Safe-on-Foods Memorial. It is an old building with partly refurbished rooms (bathroom). Unfortunately the room was quite smelly. Service in the room is done quite quick and bed sheet were never changed during one week of stay. I did not... More

This hotel is so nasty, I was going to cry, I wanted to leave so badly, I even called to change my tickets to leave early, they could not change it, so I was stuck staying here. Every time I tried to go into my room, it locks me out, I have to go back to the counter to get... More

Good price for the location and is within easy walking distance to all the sights. Bad price considering you are at a hotel to sleep. My boyfriend found the bed hard (I didn't have a problem), the air that was being circulated in the room was super dry which made it hard to sleep as you had to continually reach... More

One of the main reasons I chose this hotel was shuttle availability, which upon arrival discovered does not exist. Also disappointing were the food service hours; 12-5 over the holidays. Fortunately, city buses up & down Douglas street ran regularily, & there were other restaurants with better hours. Kudos to Executive House Hotel - restaurant was open until 2 pm... More

The price looked OK because it should have included breakfast. Upon arrival we've been told by staff that the owner decided to no longer serve breakfast. They offered 10$ cash + 20% discount in the restaurant next door. I insisted that there is no way 2 people could get breakfast for 10$, but he said it's everything we will get.... More

Let me start by saying that this hotel's website is completely misleading. Images of the building were taken with wide angle lenses to create an illusion of size to the hotel's cramped quarters. The pool for instance looks Olympic size on the website, and in reality is a small puddle. Plus, the pictures are photoshopped to remove the grime that... More

Not at all impressed with this hotel. Front desk staff with very unhelpful attitudes, public spaces dirty, stained floors, and the room had wires hanging out of the ceiling missing lights, water stains in the bathroom ceiling and torn carpets. The entrance area is always full of guests and staff smoking and the smell comes upstairs to the rooms if... More