For the price was expecting it to be a very plain, run of the mill cheap hotel. I was a walk in and from the moment I arrived everything was great. Front desk staff super helpful, very accomodating in letting me check out a few rooms. Within half an hour of registering I was called to make sure everything was...
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We appreciate the great review left for our property! We're glad you got to experience a comfortable stay with great customer service, all at a low price!
Being just a few minutes away from the Inner Harbour and having the famous Heckler's Bar & Grill with there "Comedy Nights" right downstairs from us makes us such a great location.
Please...
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We returned to the Ramada Victoria recently - we stayed here last time we were in Victoria and received such great hospitality that we couldn't think of staying anywhere else when we returned! - when we checked in we found out that Flavour Restaurant has recently had a fire in the kitchen. So disappointing! We were looking forward to another...
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We are glad to here that your recent stay with us was a pleasant one. Thank you for the wonderful review left for our property and our great staff!
It's unfortunate about the recent fire in the restaurant, but we are back to 100%, eager to please more customers as they come visit the Upper Harbour area. Nobody was injured...
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Stayed at the hotel the night of the fire and i do have to say the staff did an amazing job through out all the comotion. They accomidated me and were very sorry for the late night and all. The staff was so amazing when checking in they were cheerful and very helpfull. Rooms were very clean houskeeping staff were...
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Thank you very much for the positive review left for our hotel! I'm glad that even after the recent fire at our property, you got to still enjoy a comfortable room, great service, food & entertainment (Heckler's Bar & Grill), all at a great deal! It's unfortunate that the fire occurred but there were no injuries and none of the...
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ABSOLUTELY APPALLED!
Their linens had been washed with too much bleach which made them very stiff and uncomfortable like tryng to sleep on sandpaper. Not to mention we all woke up after just 2 or 3 hours of sleep because we were sick from the chlorine in the bleach: headaches, gut rot, burning throats from chemicals and the taste of...
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We would like to apologize for your recent experience at our hotel. I can assure you that we do not use chlorine/bleach in any of our linens. We recently upgraded all of our linen to the triple-sheeting and duvets and have been getting great compliments on the new bedding.
After your comment, I went back to check your room as...
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I had a great stay here last week. Caroline at the front desk was very gracious in checking me in and helping with directions. She certainly helps you feel good about your choice to stay here. The balconies are a nice touch too. I won't say they've got a great view but it's just nice to be able to get...
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Thank you very much for the wonderful compliments left for our hotel. I'm glad that we could accommodate you with a great product while providing a genuine smile. We are known for our personable service and I'm glad that our staff could provide that for you.
Being only a few minutes away from downtown makes us a great hot spot!...
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I really enjoyed my recent stay at the Ramada in Victoria! Everything looked, felt, and smelled clean, crisp, and new. The staff were all very polite, cheerful, and very helpful which is one of the most important things to me when I stay at a hotel! The rooms are nicely decorated, very clean, and have comfortable beds. I enjoyed 2...
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We're glad that you had such a great experience during your recent stay with us. Your review is much appreciated.
Please come back soon so that we can provide you with the customer service we're known for as well as comfortable clean rooms all at a great price!
Sean Lalji
General Manager
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It is rated as a 2 star but I think it should be labeled as a 3 star. The Hotel was very clean and the staff were wonderful. I paid through priceline and got it for a smoking $40 bucks. It is a drive to the City but if one wanted a brisk walk it could be done.
I would...
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Thank you for your review! We are actually rated as a 3.5 star property through Canada Select, I'm glad that you can agree with that. In addition to that, we are rated 4.5 stars on our customer service level on TripAdvisor.
We are indeed only a few minutes away from the Inner Harbour (downtown), which makes us a great location!...
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Its been a while since I have stayed at the hotel again. I was amazed at all the changes and renovations. Customer service was great and not to mention their restaurant food was exquisite. I definitely would recommend this hotel. I will be coming again!
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Reviewed 16 March 2011
We appreciate the great review left for our property! It was great having you stay with us again and I'm glad you got to see all the great changes that we've made.
Please come back again soon, we're going to be adding some more amenities for our customers, like the "Movie Lounge" which will be an added amenity for guests...
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We stayed at this hotel in Victoria, the staff here are wonderful. We felt so at home, the person working the front desk greeted us each time we walked by, making us feel very welcome. We will be returning!
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Thank you very much for the great review of our hotel! I'm glad that we got to provide you with the stellar customer service that we're known for, and because of that, you had a comfortable stay. We're lucky to have such a great team over here, always willing to go out of their way for our guests.
Please come...
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We came to visit Victoria from Vancouver on our bikes, and the hotel staff has been very kind and available in finding a safe place to store the bikes (they let us leave them in an unused conference room). Rooms are spacious and fairly clean, and reasonably protected against noise from outside. Biking from there to the city centre is...
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We appreciate the great review left for our property! We're glad you got to experience a comfortable stay with great customer service, all at a low price!
We are indeed only a few minutes away from the Inner Harbour which makes us conveniently located and still in a quite area.
Please come back soon and see the many great additions...
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