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All 69 Victoria hotels »

BEST WESTERN PLUS Inner Harbour

3.5 of 5
412 Quebec Street, Victoria, British Columbia V8V 1W5, Canada
Hotel amenities
Ranked #3 of 69 hotels in Victoria
4.5 of 5 stars 389 Reviews
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389 reviews from our community

What travellers say about this hotel
  • Continental breakfast(26)
  • Very good(15)
  • Friendly and helpful(14)
  • Parliament building(11)
  • FREE parking(10)
  • Great location(10)
  • Front desk staff(9)
  • Small kitchen(7)
  • Hot tub(7)
  • Short walk(4)
Traveller rating
    268
    88
    20
    11
    2
Only show reviews for Family (89) | Couples (166) | Business (39)
Date Rating
Lauren2306
The Netherlands
Contributor
15 reviews
10 helpful votes
4 of 5 stars Reviewed 3 February 2012

This is a very nice hotel with a outdoor heated pool and free gated parking. We had a nice room with a little kitchen. Free breakfast; average. The location is super. Overall in my opinion: too expensive. More

Was this review helpful? Yes
BWIH_Manager, General Manager at BEST WESTERN PLUS Inner Harbour, responded to this review
6 February 2012

Thank you for staying with us on your summer holiday to Victoria last year. We were glad to hear you found our location to be super. Our Inner Harbour location is very convenient to nearby attractions, restaurants and much more. We are glad to hear you were able to enjoy the pool during your visit, as well as took advantage... More

Jo-Anne M
Victoria, Canada
Reviewer
4 reviews
5 of 5 stars Reviewed 1 February 2012

This was a great little hotel just a block from the inner harbour and close to downtown, Beacon Hill Park and many tourist attractions. I spent 2 weeks here while working on a project and really felt well-cared for by all the staff. The room had everything I needed including a fridge, stove, microwave and all the dishes, pots etc... More

Was this review helpful? Yes
BWIH_Manager, General Manager at BEST WESTERN PLUS Inner Harbour, responded to this review
2 February 2012

Thank you so much for staying with us, and making our hotel your home base these past two weeks. We appreciate all the kind words regarding the quality of your stay, the convenience of all the amenities offered and the care received from our staff. Thank you so much for your recommendation to others! More

Vancouvertraveler_10
vancouver b.c.
Senior Reviewer
8 reviews
1 helpful vote
4 of 5 stars Reviewed 30 January 2012

We were pleasantly surprise by our lovely view and the little kitchenette attached to our room. All staff we met, cleaning staff, breakfast staff, front desk....were so very friendly and knowledgeable. We will be back. More

Was this review helpful? Yes
BWIH_Manager, General Manager at BEST WESTERN PLUS Inner Harbour, responded to this review
1 February 2012

Thank you so much for staying with us. We are thrilled to hear you were so pleasantly impressed with the amenities in your studio, and that you so enjoyed the service from our team. We look forward to having you come and visit us again! More

JudiR49
St. Albert, Canada
1 review
2 helpful votes
4 of 5 stars Reviewed 25 January 2012
2
people found this review helpful

My husband and I travelled from Alberta by plane and arrived late in the evening. We were greeted by some of the friendliest staff I have ever encountered. Suggestions for supper nearby were on the mark and our room was clean and comfortable. I say this in particular, because our holiday was marred by unseasonably inclement weather, including snow. This... More

Was this review helpful? Yes
BWIH_Manager, General Manager at BEST WESTERN PLUS Inner Harbour, responded to this review
26 January 2012

Thank you so much for taking the time to let us know how much you enjoyed your time with us, and how well you were treated by our staff. I am so proud of each and every one on our team. They care through and through, and it shows! We are sorry about the recent weather. Still trying to track... More

Devee_12
Calgary, Canada
1 review
2 helpful votes
2 of 5 stars Reviewed 24 January 2012
2
people found this review helpful

Nice location, nice hotel, but... They use bulk soap and shampoo dispensers in the showers - no little bottles available. That would be ok IF they were filled. I was in the shower and found out only after I was wet that the dispensers for both the shampoo and conditioner were empty !@!@!!!! Not many options when you're already in... More

Was this review helpful? Yes
BWIH_Manager, General Manager at BEST WESTERN PLUS Inner Harbour, responded to this review
25 January 2012

Thank you for sharing your comments. I am so very sorry that some of the (bulk) bathroom amenities were not completely stocked for your arrival. This was a regrettable oversight on the part of my team, and for that I apologize. The dispensers are indeed a part of our hotel's green program, and are found in many hotels these days.... More

Lori M
Seattle, Washington
Reviewer
5 reviews
1 helpful vote
4 of 5 stars Reviewed 20 January 2012
1
person found this review helpful

The room was very nice - roomy and comfortable. The view was good this time of year because all the trees were bare. The location is great - so close to the ferry. But - the wondrous thing about our stay was the staff, and their accommodation to our schedule. We arrived on the early ferry - at the hotel... More

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BWIH_Manager, General Manager at BEST WESTERN PLUS Inner Harbour, responded to this review
23 January 2012

Thank you staying with us again, and a special thank you for acknowledging the caring efforts of our staff. I am so pleased to hear how accommodating everyone was during your stay, and we look forward to welcoming you back again soon. More

AlbertaRedneck
Puerto Vallarta
Reviewer
4 reviews
1 helpful vote
5 of 5 stars Reviewed 14 January 2012
1
person found this review helpful

My wife and I have just returned from a 3-day mini vacation in Victoria, BC. Whenever we visit there, we always stay at this beautiful hotel, just a block from the Inner Harbour. Being a block away means no traffic noise; and yet, you're close enough to the action that it's all within walking distance. The hotel's breakfast area on... More

Was this review helpful? Yes
BWIH_Manager, General Manager at BEST WESTERN PLUS Inner Harbour, responded to this review
17 January 2012

Thank you so much for making our hotel your home base on your visits to Victoria. We really appreciate your business, and never get tired of hearing how well our location works for guests like yourselves. We are glad to hear you noticed the improvements we have made since your previous stay and I can tell you that even more... More

Ore_N8ive
Bend, Oregon
Contributor
11 reviews
3 helpful votes
3 of 5 stars Reviewed 9 January 2012

Our family of 4 stayed here in the summer or 2010. We found the hotel "last minute" and paid premium because of location -- which is fantastic -- within walking distance to most downtown Vic attractions (harbor, museum, park, shopping, Empress, Parliament etc.) The room was clean and the kitchenette had some nice amenities, microwave, coffee, bottle opener, and fridge.... More

Was this review helpful? Yes
BWIH_Manager, General Manager at BEST WESTERN PLUS Inner Harbour, responded to this review
10 January 2012

Thank you for staying with us when you were visiting Victoria last summer. We are glad to hear our harbour location worked so well for your family's holiday outings, and that you enjoyed our outdoor heated pool. With the breakfast included, this is a very popular value-added amenity especially with families. The buffet service hours are expanded in the summer... More

travelbug866
Vancouver, Canada
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed 8 January 2012
1
person found this review helpful

By way of a tradition each year now we go to Victoria in early December and stay at the Best Western in a very nice room over looking the inner harbour. The rooms have recently be renovated, the beds are very comfortable and having a small kitchen with a fridge, tea and coffee is a big plus. Breakfast is included... More

Was this review helpful? Yes
BWIH_Manager, General Manager at BEST WESTERN PLUS Inner Harbour, responded to this review
9 January 2012

Thank you so much for making an annual tradition of coming to Victoria and staying at our Inner Harbour hotel. There is so much to see and do around the harbour with all the holiday festivities! Thank you for noticing the upgrades we are making to the bathrooms, which are still underway but we should have them completed shortly. We... More

SmithsFallsCanadaDad
Smiths Falls Ontario
Reviewer
4 reviews
17 helpful votes
4 of 5 stars Reviewed 8 January 2012
1
person found this review helpful

Staff was friendly. Room was on the second floor facing Quebec Street. Nothing to see from the balcony. Street was loud. Great little kitchenette. 4 burner stove and 24" oven. Bar fridge a little small when you had full cooking facilities.Parking was included so a bonus. The hotel piped 3 dvd movies on 3 channels in addition to your cable... More

Was this review helpful? Yes
BWIH_Manager, General Manager at BEST WESTERN PLUS Inner Harbour, responded to this review
9 January 2012

Thank you for choosing to stay with us on your recent visit to Victoria. We are glad to hear you were able to make use of the kitchenette, enjoyed the complimentary movie channels, free parking and of course the breakfast buffet included with our room rates. We are sorry to hear that you found the street noisy, which is mostly... More

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BEST WESTERN PLUS Inner Harbour Also Known As

  • Best Western Hotel Victoria
  • Best Western Victoria
  • Best Western Inner Harbour
  • Victoria Best Western
Address: 412 Quebec Street, Victoria, British Columbia V8V 1W5, Canada

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