Phenomenal location for this wonderful historical hotel. More

We arrived at the airport at 5:30 pm, took a taxi for $60 and arrived at the hotel in 25 minutes. We checked in online in the morning and the doorman welcomed us and provided us with our room key and the directions to our room. We recommend splurging for the Fairmont Gold Harborview King room. Be sure to sign... More

I stay fairly often at Fairmont on business and also pleasure. As an Alberta resident, JPL is our favorite weekend getaway. We also stayed at Mayakoba Mexico, for a few days on our Honeymoon, first week in January 2012. As always, the service and attention to detail is incomparable. That is, until we talk about Room Service. My flight was... More

Stayed in the Empress for 3 nights in dec11, this stay was most enjoyable, the room and service was excellent, our room overlooked the harbour,festival of christmas trees was unreal,the high tea surpassed our expectations, I can say enough about "Richard the Doorman", His friendliness,attention to detail and the professionalism in carrying out his duties were above reproach. If in... More

This hotel, like most of the former Canadian Pacific hotels, is a taste of old elegance with all the modern conveniences. Right on the water with gorgeous views, updated rooms, elegant dining and terrific meeting facilities, this is the be-all, end-all, particularly at the "low" time of year when it is also affordable. More

I wish the room had a fridge/minibar. Also, everything was great. Except that you should never ever forget to hang the DO NOT DISTURB sign on your doorknob. Housekeeping walked in on us TWICE. First time she thought we were out, she opened the door to leave the day's paper inside. Second time, she thought we had checked out. More

Stayed at The Empress for one night on Saturday January 28, 2012 with my 4 girlfriends. We had all always wanted to stay there and have high tea so we did! The hotel is a classic beauty. High ceilings, lots of wood finishes, old Victorian furniture, wide hallways with lots of historic paintings throughout. All of the common areas are... More

First off let me start by this was a FREE night. This was my first stay at the hotel after getting over the sticker shock of a $30 parking fee per night. (Parking is privatly owned by a different company) I entered my room which was very tiny but extremely clean as was the bath room. I had 1 King... More

We stayed with my brother and sister in law at The Empress hotel early in 2012 and found the hotel very good. The rooms were very spacious and comfortable, the staff were excellent and very polite. The only thing we found dissapointing was the "Bengal Lounge" the evening buffet meals were very expensive and served only lukewarm dishes, needless to... More