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All 97 Vancouver hotels

BEST WESTERN PLUS Downtown Vancouver

3.0 of 5
718 Drake Street (at Granville), Vancouver, British Columbia V6Z 2W6, Canada
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BEST WESTERN PLUS Downtown Vancouver
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85%
Ranked #41 of 97 hotels in Vancouver
Most recent review
5 of 5 stars Reviewed 14 June 2013
Citytraveller08 High Wycombe, United Kingdom
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405 reviews from our community

Traveller rating
    142
    193
    51
    12
    7
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Families
67
 
Couples
164
 
Solo
37
 
Business
32
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
High Wycombe, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 14 June 2013 NEW

We stayed here at the start of our holiday in Canada and the U.S for 3 nights and it was a great choice. Very convenient location with several bus routes running past. Very helpful staff and comfortable room with excellent housekeeping. Would definitely stay here again and recommend to others.

Was this review helpful? Yes
BWDT, General Manager at BEST WESTERN PLUS Downtown Vancouver, responded to this review
17 June 2013

Dear Citytraveller08 from High Wycombe, United Kingdom, We are thrilled to see your kind feedback! Thank you very much and we look forward to your future stay with our hotel. Sincerely, Shannon Gu + Hotel Team More

Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 12 June 2013 NEW

I stayed here for 3 nights. Rooms were very clean and expected of a good 4-star hotel. Bed was comfortable. The hotel is located in a unique location where you right across was granville island where you can go there and get some local granville beer or seafood etc, quite interesting. It is slight farther away from the city centre,... More

Was this review helpful? Yes 2
BWDT, General Manager at BEST WESTERN PLUS Downtown Vancouver, responded to this review
17 June 2013

Dear traveller_geek8385 from Singapore, On behalf of our hotel, I sincerely thank you for your thorough review. We definitely appreciate you taking the time to share with us how we did during you stay; thus I am happy to see that we did not disappoint you with our services and amenities. Thank you and we look forward to welcome you... More

Springville, Alabama
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 10 June 2013

We arrived in Vancouver the day before our cruise. We had 2 rooms reserved for our party of 5. Check-in was a breeze with no problems. Staff was very courteous. We had rooms 911 and 512. I will say the view was nothing spectacular, basically roof tops and parking lots. However, I don't often sit in the room and stare... More

Was this review helpful? Yes 1
BWDT, General Manager at BEST WESTERN PLUS Downtown Vancouver, responded to this review
12 June 2013

Dear wareagletraveler from Springville, Alabama, Thank you very much for choosing our hotel prior to your family cruise trip. From your feedback, I am excited to see that you and your family had an enjoyable stay. In addition, thank you for your shout out to Hamza. I am sure he will be delight to see your kind comment. We hope... More

Norwich, United Kingdom
Top Contributor
60 reviews 60 reviews
10 hotel reviews
Reviews in 28 cities Reviews in 28 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 6 June 2013

We arrived in Vancouver with three days to do the sightseeing bit before we embarked on an Alaskan cruise. This hotel turned out to be an almost perfect location. Twenty minutes walk from the harbour and Convention Centre, it took just 5 minutes in the hotel's complimentary bus to get right down into the embarkation point with the driver who... More

Was this review helpful? Yes 3
BWDT, General Manager at BEST WESTERN PLUS Downtown Vancouver, responded to this review
10 June 2013

Dear mgsnorwich from Norwich, United Kingdom, Thank you very much for your thorough feedback and recommendation. I am happy to see that you had an enjoyable stay with us prior to your Alaskan cruise. I also hope you had fun while visiting Vancouver as well as your cruise trip. Hope to welcome you back in the near future! Sincerely, Shannon... More

Washington Dc, District Of Columbia, Usa
1 review
1 of 5 stars Reviewed 4 June 2013

I was unable to use this reservation because my flight was cancelled due to bad weather. I was extremely unhappy and disappointed that the hotel (not the chain) refused to waive the cancellation fee (one night's losing) despite the fact that my "no show" was due to circumstances beyond my control.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWDT, General Manager at BEST WESTERN PLUS Downtown Vancouver, responded to this review
10 June 2013

Dear Stephen P from Washington Dc, District Of Columbia, Thank you for your feedback. I am sorry to see that your flight was cancelled due to bad weather. At the hotel, we do follow a strict cancellation policy like many other in Vancouver. However, there are always exceptions, like in your situation; thus I am surprise to see that we... More

Stein, Limburg, Netherlands
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 3 June 2013

Nice hotel but not special. Small rooms with noisy airco. No own restaurant but inhouse whitespot. Staff very helpful. Nice starting point to stroll through downtown Vancouver. Close to busy road so one should keep windows closed. During our stay building works in progress on other side of the street causing noise starting early

Was this review helpful? Yes
BWDT, General Manager at BEST WESTERN PLUS Downtown Vancouver, responded to this review
5 June 2013

Dear Ed H from Stein, Limburg, Netherlands, Welcome to Vancouver and I hope you are having fun on your camper holiday. Also thank you very much for your feedback. We are sorry to see that the nearby construction caused some noise issue for you during yours stay, but we do try our utmost to assign all our guests into rooms... More

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 31 May 2013

A family member and I just arrived in Vancouver for one day from an international connection. We were jet lagged and had one day to look around Vancouver. It was both our first times in Vancouver. I read reviews and the hotel seemed to be good value, well-liked and close to Granville Island. The hotel itself is very clean and... More

Was this review helpful? Yes 1
BWDT, General Manager at BEST WESTERN PLUS Downtown Vancouver, responded to this review
10 June 2013

Dear Caroline L of Toronto, Canada, Thank you for choosing to stay with us and taking the time share your recent experience with us. We hope that you enjoyed your time in Vancouver and your stay at the hotel. I am happy to hear that you found our hotel to be in a convenient Downtown location and good value, noting... More

Calgary, Canada
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 30 May 2013

i checked in for 1 night with my parents. there is a $20 parking charge that i think is overpriced. my room was super quite which is what i had requested. the elevator took 13 mins to come to the 6th floor. i have no idea why they were so slow. Hamza, at the front desk was great!

Was this review helpful? Yes 1
BWDT, General Manager at BEST WESTERN PLUS Downtown Vancouver, responded to this review
5 June 2013

Dear afshan m from Calgary, Thank you very much for your feedback. I am very happy to see that Hamza was helpful during your stay. However, I am sorry to see that you did not find value in our product. But we do appreciate your feedback as this is how we can improve ourselves in the future. Thank you and... More

Valley Springs, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 30 May 2013

From the day we arrived until the day we left Anita Doan and her staff made us feel like family. What a great group of people. They upgraded our room and sent flowers and wine glasses up to our room when they found out we were celebrating my birthday. Very nice touch. The room was good sized and very clean.... More

Was this review helpful? Yes 1
BWDT, General Manager at BEST WESTERN PLUS Downtown Vancouver, responded to this review
5 June 2013

Dear Pat W from Valley Springs, California, I am thrilled to see such positive feedback. Thank you! Our goal at the front desk is to make all our guests feel like they are part of our big family and constantly exceed guest expectations. Therefore, the upgrade and flowers are the least we can do to celebrate your birthday and make... More

Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 28 May 2013

We stayed at this hotel for two nights and did not have any complaints. The check in staff were very quick and were able to help with directions to transit and restaurants in the area. There is a fee for parking which is understandable as it is underground parking in downtown. We were upgraded to a king sized room with... More

Was this review helpful? Yes 1
BWDT, General Manager at BEST WESTERN PLUS Downtown Vancouver, responded to this review
5 June 2013

Dear Cal W, Thank you very much for taking your time to provide a thorough review on your stay. We are delighted to see that you had a nice stay and found our staff friendly. In addition, thank you for appreciating our “green” initiatives at the hotel. As a business, we understand our social responsibility towards sustainability and try our... More

 
 
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Additional Information about BEST WESTERN PLUS Downtown Vancouver

Also Known As:
Best Western Plus Downtown Vancouver Hotel
Best Western Plus Downtown Vancouver Hotel Vancouver
Best Western Vancouver
Vancouver Best Western
Address: 718 Drake Street (at Granville), Vancouver, British Columbia V6Z 2W6, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Children Activities Kitchenette Pets Allowed Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
#40 Business Hotels in Vancouver
#51 Family Hotels in Vancouver
Price Range: €€
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Multiple award-winning full-service hotel most with microwaves and fridges, free downtown shuttle drop offs & more! ... more   less 
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