We stay at this hotel at least 2 or 3 times a month and we always find good value and very helpful staff. The rooms are of good size, are impeccably clean, and offer the greatest beds of any midprice hotel I have visited. I think they spend a lot of $ on the beds. The staff are so friendly...
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Dear BCTraveller1,
First off, let me thank you for being such great loyal customer. You are correct in that we buy the best beds out there for our guests. After all, the bed is really the most important part of any hotel room. The fact that we also have a very happy and loyal customer in your Dog is great....
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The room was located near the stairs and we heard everyone come up the stairs. We also heard the traffic from the Hwy there was also a noise in the room that kept us awake.
The sink was plugged we discovered this after we were settled in the room they did offer us another room we were too tired to...
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Dear Judith3009,
Thanks for taking the time to write a review. We are so sorry that you didn't find your stay as restful as most and we will certainly investigate the concerns you've mentioned. We hope to have the chance to serve you again and show you why we have many return customers.
Sincerely,
Katie Bahnsen
Manager
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Booked this on line, arrived and it was under construction in the front, but I stayed in the back side.
Being that this hotel is located below and beside hwy 1, you would assume that they have built a quality building.....they have not. I have stayed at many hotels that have been located by hwys or main roads, and you...
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Dear bigcahoon,
Thank you for taking the the time to write a review and for your comments on our cleanliness and service. We are sorry that you had some noise concerns. We hope to have a chance to serve you again and would be happy at that time, to find a room location that best suits your needs.
Sincerely,
Katie...
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Stayed in Kamloops 2 nights January 20-21, 2012. Accent Inn is great place to stay! Booked room through Expedia and had no problem with check-in. Staff were polite and helpful, front desk staff (Jenn) even checked the road report for us upon check-out. Very clean room, beds were comfortable, pillows decent, lots of towels, even an extra balnket/pillow in the...
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Dear marjll,
Thanks for staying with us in Kamloops and writing such a great review. It doesn't whether you book directly or through a service, we believe all our customers deserve our best. We sure look forward to welcoming you back!
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We were looking for an economic accomodation for a quick stay to catch an early morning flight. Accent Inn fit the bill with a central location with easy on/off access to the TransCanada Highway. Hotel staff were very friendly and helpful ensuring all my needs were met. Though there's no on site restaurant the hotel is within minutes of a...
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The management and staff go out of their way to make sure your stay is an enjoyable one. They are friendly and very helpful with all your needs. I sleep like a baby, the beds are so comfy.
I will miss front desk staff Nancy and Brian as they have moved from Kamloops. Good luck in your new home.
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Trip was for pleasure and everything was in great order!
Very nice clean room and pleasant staff!
Will stay their again.
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Dear TravelsalotBC,
What can we say but THANKS. What a very kind review. We are proud of our property and team and what a nice Christmas present for them to read this. Looking forward to welcoming you back and all the best for the holidays.
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Staff very excellent - above and beyond assisting me in getting information from Victoria.
Room spotless. Constuction in progress ,workers courteous , waiting until sleepers had risen.
Stayed before and will stay again.
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Dear Glen C,
Thanks so much for taking the time to write such a nice comment. We are very proud of our team and appreciate your commenting on their service. I’m glad the construction was not an issue for you. We are currently renovating our properties to keep them looking good, in fact we are creating a whole new look...
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I travel extensively in BC and Yukon. I have to say that Accent Inn in Kamloops has to have one of the best beds I sleep in while travelling. The team are friendly and efficient on the front desk and treat you kindly throughout your stay. Summer months the outdoor pool is open - nice! Centrally located with all amenties...
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I had wanted to stay in a "nicer" hotel, but team members/friends were staying here. Overall, I was surprised by the level of service at the front desk (excellent). The rooms were clean and was worth the price. Met my needs just fine. Ask for a room on the front side of the hotel (not highway side).
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