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All 18 Jasper hotels

Chateau Jasper

3.0 of 5
96 Geikie St, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
Hotel amenities
Chateau Jasper
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64%
Ranked #6 of 18 hotels in Jasper
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264 reviews from our community

Traveller rating
    38
    116
    73
    22
    15
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Families
49
 
Couples
127
 
Solo
8
 
Business
6
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Yelverton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 17 June 2013 NEW via mobile

We stayed for 4 nights. On arrival the hotel looked nice, our room was very spacious with an enormous bed and we thought we had chosen well. However the room was dark, due to a large bush covering nearly all the window, and the room was too hot. We think the underfloor heating was on and the air conditioning couldn't... More

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Calgary, Canada
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 16 June 2013 NEW via mobile

We spent one night at the Chateau Jasper over the May long weekend. It was fine for one night lodging, it was clean but dated and a bit disappointing based on the hotel's web site photos and commentary - they've overplayed the place. It is a bit further from downtown then we expected but an extra 2 minutes really shouldn't... More

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See 5 more reviews by Joe C for Jasper
Peterborough, England
Top Contributor
88 reviews 88 reviews
45 hotel reviews
Reviews in 56 cities Reviews in 56 cities
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 10 June 2013

Ok, clean, perfectly acceptable, just a bit faded & jaded. Could badly do with a refurb to freshen it up. Friendly reception staff. One quibble. Our room had 2 double beds but small ones. We’re not big people by any stretch of the imagination but we were cramped. There would have been enough space in the room for 2 bigger... More

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See 6 more reviews by A&A_F-L for Jasper
Hemel Hempstead, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 9 June 2013

We stayed for two nights, desk staff friendly, room was excellent. Downside was when we had meal in restaurant late and staff were more interested in laying breakfast than serving us. Meal ok. Buffet Breakfast disapointing. Staff were unattentive, No top ups of tea and had to ask for bill.

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Jennifer P, Manager at Chateau Jasper, responded to this review
14 June 2013

Dear Guest Thank you for bringing your concerns to my attention. I will definitely bring these issues to our food and beverage department. I apologize for the service of the restaurant and I can guarantee that this is not our standards. I am happy that you enjoyed your room and I will pass on your kind words to our front... More

Woodbridge, Ontario
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 June 2013

The hotel and room may appear a little dated, but it was clean and safe. I would stay here again. Plenty of free parking, free Internet. Had dinner and breakfast here both days of our stay, the staff was very friendly and courteous and sociable. And the food was tasty, my compliments to their kitchen.

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See 2 more reviews by theteflonpm for Jasper
Morecambe, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 29 May 2013

Hotel pre arranged by Barrhead travel Glasgow ,on arrival upgraded to Prime Ministers Suite a large bedded room with sofa 2 easy chairs, Jacuzzi bath. A pleasant surprise, room was spotless and although a little dated everything was up to a very high standard. Several Hotels in area and this one seemed to be of better quality overall.

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See 3 more reviews by Captainsguard for Jasper
Bishops Stortford Herts
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 29 May 2013

Stayed here for 3 nights after the Rocky Mountaineer train. The Hotel was good. We had a ground floor room, which was a good size, and spotlessly clean. The staff were very helpful and pleasant. The restaurant was good and the service and food excellent. Would recommend.

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Edmonton, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 25 May 2013

Stayed here for 2 nights in Februrary 2013 while skiing. When comparing hotel rates for the same time the Chateau Jasper was a considerable savings and since the reviews were good we thought we would give it a try...I am glad we did. Yes, the bathrooms are dated, but they are kept spotlessly clean. Rooms as well are slightly dated... More

Was this review helpful? Yes 1
Senior Contributor
43 reviews 43 reviews
38 hotel reviews
Reviews in 32 cities Reviews in 32 cities
161 helpful votes 161 helpful votes
4 of 5 stars Reviewed 24 May 2013

We stayed here for a couple of nights with a group prior to boarding the Rocky Mountaineer train to Vancouver. Check in was smooth and efficient, the standard room was reasonably large and well furnished, the bed was good and the aircon worked. As we experienced in Banff the staff were friendly and helpful. There is free Wifi and the... More

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Somerset
Top Contributor
54 reviews 54 reviews
33 hotel reviews
Reviews in 35 cities Reviews in 35 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 23 May 2013

A bit pricey, but probably due to the type of trade. Tourists at tourism prices. We avoided the breakfast as too expensive & went to Smittys in town. Service was good and in excellent order, and quite well appointed. Would use it again.

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Additional Information about Chateau Jasper

Also Known As:
Chateau Jasper Hotel
Chateau Jasper Hotel Jasper
Chateau Hotel Jasper
Jasper Chateau Hotel
Address: 96 Geikie St, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
Region: Canada > Alberta > Canadian Rockies > Jasper National Park > Jasper
Amenities:
Bar/Lounge Business Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Swimming Pool
Hotel Style:
#6 Family Hotels in Jasper
Price Range: €€
Hotel Class:3 star (3*)
Reservation Options:
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