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All 84 Edmonton hotels »

Ramada Conference Centre

3.0 of 5
11834 Kingsway, Edmonton, Alberta T5G 3J5, Canada
Hotel amenities
Ranked #63 of 84 hotels in Edmonton
3.0 of 5 stars 129 Reviews
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129 reviews from our community

What travellers say about this hotel
  • Room service(6)
  • Very friendly(4)
  • Next morning(4)
  • North tower(4)
  • Canadian Tire(3)
  • Very clean(3)
Traveller rating
    20
    15
    28
    26
    40
Only show reviews for Family (15) | Couples (25) | Business (48)
Date Rating
rccall
Winnipeg, Canada
Senior Reviewer
7 reviews
2 helpful votes
3 of 5 stars Reviewed 23 January 2012

Stayed for 2 nights in a business class room in the east tower. The room was average. Found a USB stick on the floor from previous guest. Cleanliness didn't seem an issue aside from that. Room was average aside from that. For the price, it was an acceptable stay for business.. Likely wouldn't stay here for pleasure/recreation. More

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John Mytz, General Manager at Ramada Conference Centre, responded to this review
2 February 2012

rccall, Thank you for the review of the Ramada Conference Centre, your feedback assists us in continually improving. We hope to see you again soemtime. John Mytz General Manager Ramada Conference Centre More

Jacksmom_9
Alberta, Canada
Senior Reviewer
6 reviews
6 helpful votes
3 of 5 stars Reviewed 21 January 2012

I chose this hotel primarily for its proximity to the Royal Alex hospital and I was looking for functionality. In this regard the Ramada was quite adequate. Waiting for check-in took quite a bit of time and I was the only person in line! There was one employee working the massive reception desk and she was busy with another customer.... More

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John Mytz, General Manager at Ramada Conference Centre, responded to this review
24 January 2012

Thank you for review of the Ramada Conference Centre in Edmonton. We are continually making improvements to the property by installing LCD tv's, new bedding and decor. It is your feedback helps us to be the best we can be. John Mytz General Manager Ramada Conference Centre More

AlaskaGrace
Wasilla, Alaska
1 review
3 of 5 stars Reviewed 19 January 2012

We stayed at the Ramada Conference Centre Edmonton during two separate trips in December, a time of the year that can be difficult to book at the last minute. We had a family emergency, ended up extending our first stay, then booking a second stay right before Christmas. The biggest inconvenience we had was that when we extended our stay,... More

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Shelly A
Edmonton, Canada
1 review
3 of 5 stars Reviewed 19 December 2011

Check in was quick. Disappointed no swimming pool. Could hear people talking in next room so clear was as if were in my room. No fan in bathroom to even try to muffle the noise. Thermastat didn't work, room was a little too warm. Left a bag behind accidentally and so far no one has found it ---- Very disappointing! More

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business t
Fort McMurray, Canada
1 review
1 of 5 stars Reviewed 6 December 2011

The front desk was terribly unorganized and the room was a huge let down. I could not BELIEVE the disorganization that came with this hotel. Having emailed the front desk supervisors to confirm they had my groups reservations prepared and the third party credit card form filled out properly so we would could check in smoothly I was quite annoyed... More

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Dan McIlhone, General Manager at Ramada Conference Centre, responded to this review
8 December 2011

Thank you for this review. We are disappointed to read the communication issues at the front desk upon arrival. We must provide a smooth check in and check out as part of a great guest experience at the hotel. No excuses! I would like you to know that I read your review to an associate gathering yesterday and all agreed... More

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Raffleman
Halifax, Nova Scotia, Canada
Reviewer
3 reviews
2 of 5 stars Reviewed 28 November 2011

When you walk in to the hotel you are treated to a beautiful lobby (mind you the rock formation is a bit odd) and what looks to be a well maintained hotel. Then you get on the elevator... When the doors opened up to our floor it was like we walked into a grungy motel. The rooms were about the... More

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Dan McIlhone, General Manager at Ramada Conference Centre, responded to this review
3 December 2011

Thank you for taking the time to post this review. We have recently put plans in place to improve upon the customer experience. I want you know that we are listening, and I mean that sincerely. We are taking steps in the right direction with regards to service, cleanliness and maintenance of our hotel. We read and discuss all reviews... More

Americruise93
High Prairie, Canada
Reviewer
5 reviews
2 helpful votes
2 of 5 stars Reviewed 25 November 2011
1
person found this review helpful

WelI, I was going to write a scathing review of this hotel until I got here and read what others have said. No use repeating the trash talk after I realized that people already know what a disappointment it is to find a substandard hotel hiding behind the Ramada name. Unfortunately, because it was a Ramada I didn't Google it... More

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Dan McIlhone, General Manager at Ramada Conference Centre, responded to this review
3 December 2011

Thank you for this review. I can assure you that we are listening and working very hard at focusing on the cleanliness, maintenance and overall experience at the hotel. This review will be discussed at our morning operations meeting as well as our daily associate meeting in order to improve on the product. If you are willing to give us... More

Samantha H
Lloydminster, Alberta, Canada
1 review
1 of 5 stars Reviewed 23 November 2011

I was disgusted with this hotel and feel ripped off on my mother-in-law's behalf (She paid for the room). After a tragic accident happened to my husband, all we wanted was a clean place to stay away from home. EVERYTHING WAS STAINED. - Sheets were stained, stiff and noisy. - Carpets were stained - Shower Curtain was stained - Tub... More

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Dan McIlhone, General Manager at Ramada Conference Centre, responded to this review
28 November 2011

Thank you taking the time to post this review. I want to advise you that the cleanliness and maintenance of the property is a major focus at the hotel and it seems in this case it was not up to standard. We are working hard to ensure that we are meeting and exceeding customer satisfaction and we are constantly making... More

EsoxL
Alberta, Canada
Contributor
19 reviews
6 helpful votes
3 of 5 stars Reviewed 20 November 2011

This conference hotel is about 50 years old. It was built next to what was then a busy airport located within the city close to downtown. Because of its location it attracted lots of guest from northern Alberta and the NWT. That legacy seems to be maintained even though scheduled flights were eliminated long ago. The hotel has a main... More

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Dan McIlhone, General Manager at Ramada Conference Centre, responded to this review
28 November 2011

Thank you for this review. We are happy that you enjoyed the look of the lobby and surrounding areas, we also think they look impressive. The customer service we provide is very important to us and to not respond to a call as you pointed out is not acceptable and will be discussed at a general meeting with all associates.... More

nomadio
Calgary
Contributor
11 reviews
10 helpful votes
3 of 5 stars Reviewed 18 November 2011

Booked using the expedia unpublished rate service, where you get a decent price but don't find out the name of the hotel until after the booking is confirmed and your cc has been charged. Checked out the recent TA reviews after I booked and immediately regretted my decision to try to save a few bucks. Fortunately, our room was just... More

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Richard Boustead, General Manager at Ramada Conference Centre, responded to this review
20 November 2011

Thank you very much for taking the time to post your review. We also appreciate you giving us an opportunity to show you that we take the customer experience seriously, that is our number 1 focus. The cleanliness and the attention to detail is also something that we are improving on a daily basis and we look forward to this... More

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Ramada Conference Centre Also Known As

  • Ramada Hotel Edmonton
  • Ramada Edmonton
Address: 11834 Kingsway, Edmonton, Alberta T5G 3J5, Canada

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