excellent service at Front Desk; very clean room; professional and VERY friendly staff; excellent meal support in Breakfast nook; More

Stayed here for 6 nights over Christmas. Having not already decided where to stay our pot luck choice turned out to be a good one, from check in to check out all the staff were very friendly, informative and helpful. The rooms were well presented with everything required including free internet, the balcony had a nice city view and the... More

Usually, there's always some fault with any hotel in a mid-price range. I was pleased with this hotel though. While location is not the best out there, the hospitality made up for it. Room was clean and furnishings showed little sign of wear. Breakfast was tolerable - always room for improvement in that area. Kudos to Kisha (very pleasant and... More

The Holiday Express Downtown Edmonton is located less than one block from the office building where I was taking a course for 4 days. It's a70s vintage hotel that has undergone upgrades in the past few years. Rooms were comfortable and mine included a balcony, and while the elevator cabs are small, there was two of them. The Holiday Inn... More

Have stayed at this hotel in downtown Edmonton many times. Very friendly and courteous front desk staff. Easy check-in, access to taxis (for trips to airport). Hotel is very clean and well taken care of. One of the most important things for me is a clean, comfortable bed, and that is what you get here. Beds are extremely comfortable (you... More

We stayed for one night at this hotel. When we tried to check in at 2:00 pm our room was not ready. We were able to leave our luggage in a secure room and left for a couple of hours. Upon our return, we were asked if we would like a free upgrade to a jacuzzi suite. Naturally we accepted.... More

From very friendly staff, comfortable hotel rooms, cleanliness, a fantastic free breakfast, to unbelievable banquets and catering food, beverage & service; my new husband and I cannot recommend this hotel more highly. The team and HIEX Downtown made our out-of-town visitors and reception guests so welcome and at ease, that everyone got to enjoy a fantastic wedding experience! The Penthouse... More

Great views of downtown/North Saskatchewan River, nice rooms, normal HI breakfast, good location – 8/10 More

Good downtown location with a decent rate. Above average continental breakfast included. Needs more secure parking. More