Over the past several months, I have been to Edmonton 15 times. I have tried out a number of different properties in the downtown. The Alberta Place Suite Hotel, is by far the best value for your dollar. The rooms are huge and always clean. The staff is extremely friendly, and always there to help. Being that my visits, always...
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Thank you so much for taking the time to review our hotel. We really are trying to listen to our guests and improve both our customer service and our services we provide. It is really nice for all of us to read that we are succeeding. We enjoy being your best bang for your buck! We look forward to seeing...
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Great value and lots of space in the rooms. Rooms are clean and tidy. Decor needs updating, but I don't need the latest look in a hotel - I want quiet and clean. Which it was, though one night it seemed a bit noisy with the elevator and people talking. Free breakfast, tho we only sampled it one day. Staff...
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Thank you for taking the time to comment on your stay with us. We are pleased that overall you enjoyed your stay. We wish we had an opportunity to change the parking issue, unfortunately it is something we have no control over as it is structural. We do however offer over sized vehicles free parking half a block away. With...
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I have been staying in this suite hotel since 2008 and it is the best value I could get for a place in prime location. If you check the $ rate / sq. foot of prime location real estate, no one can beat them!!
The staffs are extremely friendly and they have a reasonably well equipped gym and swimming pool....
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A big Thank you to you for taking the time to write your comments. We are pleased you have become a repeat guest. our "Mission" is accomplished. We strive to be the best we can be. As a Limited Service Hotel it is important for our guests to know that there are almost unlimited restaurants and attractions available within close...
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The rooms are big, the price is right, the service was fabulous. All that and right in the heart of Edmonton.
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Thanks so much for your kind words. Its easy to provide fabulous service to guests who are fabulous! We look forward to seeing you on a future visit to Edmonton!! Enjoy the upcoming Holiday Season!
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I enjoyed our stay at Edmonton Place Suite Hotel. It is a very clean place to stay and comfortable for the money spennt. Heating was a problem in that the room was hot, but otherwise no complaints. As someone who travels a lot for business, this is an excellent buy for the money. Do note, however there is no restuarant...
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Thank you so much for taking the time to review our hotel. We agree completely with your issue on heat. It has been an unusual fall for weather and our air-conditioning is now off for the season. So sorry for the inconvenience. For a limited service hotel we are so very fortunate to be in the location we are in...
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I stayed Alberta Suites on October 4th and 5th for the 4th time. This time I had room 1504. It is very convenient to downtown, inexpensive, and the suite is huge. I was by myself on business--but in the past, I've stayed here with my family. I really like having a full-amenity kitchen and kitchen table area is big enough...
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Thank you "Old Friend" for taking the time to review the hotel. Interesting to see your take on our beds. We do seem to be in a continual state of upgrade. The beds, bedding and televisions are slowly being changed at this time. So, hopefully we can hang on to one of those "old" body contouring mattresses for you! Thank...
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My husband, three sons and I stayed at this hotel in October. Upon arival we were asked if a room upgrade would be alright with no extra charge. We were upgraded to an apartment suite and were amazed at the size. The suite was so clean I was tempted to ask if anyone had ever stayed in it before. There...
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Thank you so much for taking the time to review our hotel. We are so pleased to hear how happy you were with us. A portion of our Mission statement says "We strive to provide superior service and value". We hope to do this for all our guests. Thank you for your kind words and we look forward to seeing...
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My husband, infant son and I stayed here from September 28-29th in a one-bedroom suite (1506). The room was extremely spacious and comfortable. We have stayed in many hotels in North America and Europe and this was one of the largest rooms that we have ever had. The furnishings are a little dated but everything was clean and neat. The...
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Thank you for taking the time to review your stay with us at Alberta Place Suite Hotel. We very much appreciate your feedback and look forward to having you stay with us again in the future.
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Very reasonable and centrally located. Should you be interested there is a lot of nearby evening entertainment however it tends to favour the 'younger' crowd but night life is quite active.
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My room had bed bugs, I woke up covered in lumps !!
I was told by STAFF the room was infested, they did NOT pay to get my clothes or anything cleaned.
ABSOLUTLY AWFUL customer service, no help and no desire to help out with someone from out of province, who knows if they even got rid of them
DONT...
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Christina,
Thank you for taking the time to write your concerns. As I am new to the General Managers position at the Alberta Place Suite Hotel, I apologize for the delay in responding to you. I have only been with the Hotel since Sept 15.
As North America is under siege of Bed Bugs, we as hoteliers are taking measures...
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