Stayed only one quick night at this hotel as we were going to the Cirque show. I was at this hotel in the winter time when they were starting the renovations to the CHOP restuarant and this time when we came back and the restuarant was finished its renovations. The restaurant is a nice addition to the hotel as we... More

My family and I recently stayed at this hotel, after finding a good price on Hotwire. Hotwire rated this hotel 3.5 which I think is too high. To start with, parking unr the hotel will cost $26.00, which is nearly one quarter of the price quoted for the room. The pool is small and out dated. The bed were not... More

Even though the hotel is under renovations, the staff were very pleasant and accommodating. The current state is tired and needs a face lift, but the bed was comfortable and the food from the Chop House was fantastic. All staff were very courteous and helpful. Will stay again when in the area. It is only 15 mins by car to... More

They won't let us use the gift certificate because they don't have any rooms left. However, I confirmed they do have rooms left (can book online and also phone in). I will never stay here again and be telling everyone I know as well to stay away, lying to clients is a bad idea when there are many other options... More

We've been going to the Sutton Place Hotel for 10 years and we wouldn't think of going to any other hotel. The location is the best in Edmonton. Centrally located with so many activities nearby. All modes of transportation are at your fingertips and if you like shopping, the hotel connects with City Centre Mall. We were there in May... More

I noticed a few terrible reviews for this hotel but was booked here overnight with business. To make things a bit easier, I will break this up in to sections. Service The girl with the black ponytail on Wednesday night wasn't rude but wasn't really friendly either. Everyone else seemed nice, courteous, and willing to help. I overheard a staff... More

First of all the positives. The front desk staff and concierge and waiting staff are helpful and try hard. There is an internal walkway to the downtown city centre mall and a somewhat dated but nice enough pool and health spa on the top floor However there are considerable downsides to this hotel at present Some of the rooms and... More

Decent location, but boy do they need to update their rooms - actually their entire look. It is tired, with old wallpaper, and tubs that have their finishes coming off. Overall, the entire place looks like no money has been spent on the decor for about 15 years. I stayed here on the recommendation of a colleague who said they... More

Well first of all I am not one to slam a negative rating on a Hotel without just cause. I booked this accomodation with a large group of people attending an AGM. Lets start from the beginning. I requested a suite with a fireplace. I arrived around 6 PM to a busy front desk. I produced my Visa card to... More