The room decor was outstanding. The staff kept it clean and tidy. There was a confusing sign over the radiator-type heating unit indicating that it was to be adjusted by using a wall thermostat. No wall thermostat anywhere. Asked for help and when we came back from dinner one section of the radiator unit was open and the "adjustment panel"... More

The staff was great and helpful. I got a renovated executive suite. They are in the process of renovating, but wasn't disturbed at all during my stay. As well, the bed was amazing. A great sleep both nights. There is every type of food you could want within a 5 minute radius. West Edmonton mall is also nearby. Will definitely... More

The hotel overall was decent. the rooms were clean but small. the staff was friendly and helpful. The breakfast buffet was average but at least they had some real food not a "continental doughnut" style. If you're only going to be there for a short (2-4) night stay you'll be ok More

I stayed at this hotel for one in September and it was a greta experience. I was able to check in quite early although I was not expecting the hotel to accomidate me as I was aware of the standard check in time. They had loads of room for parking. Our room was very clean, large, quiet and the bed... More

The Royal is an ok hotel for business but somewhat bland. It's currently under renovations which are somewhat needed as the Hotel seems dated. The staff are accommodating enough but more or less disengaged. It is what it is. It's clean efficient but 12 flavours of vanilla. More

It is a big older concrete block hotel and with huge souless lobby. Very friendy front desk and housekeeping staff. In midst of lots of renovations but tidy and not working late or starting early. Showers are prefab and even though I am not tall (5'9') I found I had to stoop to use shower. Near a very large choice... More

My friend and I stayed here for a few nights as we visited the West Edmonton Mall. We had bought vouchers from livingsocial.com that entitled us to two nights at the hotel, two passes to the water park at WEM, and breakfast. We did get one of the older rooms, but it was clean and quiet. The hallways were a... More

We stayed at this hotel for two nights and found the hotel to be pretty good! The walls are a little outdated (like other reviews said looked like jail). We asked for a renovated room which was great. More

Booked this hotel through Expedia and sure glad I did. Paid 76.30 a night and stayed for 3 nights. Great location close to West Ed Mall. Lots of other restaurants close by. The staff were very friendly. Our room was awesome!! Big spacious room with a huge flat screen tv. Beds were comfortable and clean. I did have to call... More