The Delta Centre Suite was a good hotel in the sense that it was centrally located for what I needed it for. It is connected to 5 malls (although to me, it seemed like one big mall) as well as the pedway. Very convenient, especially for the winter months!
I was upgraded upon arrival and was excited to see my...
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Please accept my sincere thanks for not only providing your feedback but for also providing such detail.
We are aware that there are areas of our product that do require some updates and feedback such as yours does assist us as we go through the process of prioritizing.
I have shared your comments with the team at the hotel and...
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Okay, so I sometimes stay 20 or more nights a year here, so they know me by now. Always a friendly greeeting, asking about my golf game, what have you. But truth is I have always been treated great at this all-suite hotel. We've had 600 square foot rooms, I've lived in smaller apartments. The beds are just the most...
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It is always a pleasure to read comments such as yours. Thank you!
I have shared your comments with our team and I am sure they will be very pleased to read that they have had such a positive impact on your experience with us.
On behalf of the entire team, please accept my most sincere thanks for taking the...
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This hotel in in the Edmonton City Centre Mall, which is linked by pedways to things like the Light Rail Transit, Citadel theater, Winspear Centre and the art gallery. The LRT will get you to sporting venues like Rexall place and Commonwealth stadium, and other shopping locations like Southgate mall. If you are going to a performance at the Winspear...
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Thank you for taking the time to submit your feedback regarding your stay with us and our property.
Without getting into too much detail, please be assured that I have shared your feedback regarding our AC and your less than standard experience within our restaurant. I will also ensure to follow up personally with the Leadership team responsible for those...
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This was my first time staying at this hotel, usually I stay at the Delta South, however I decided to try this one since it it all suites, and my family was accompanying me on this trip. The suite was quite large - but dated. The bathroom looked like the sink and vanity had been updated, however the tub/shower was...
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Thank you for taking the time to submit your feedback. While I understand that the tubs are beginning to show their age I am confident that they are cleaned after each guest departs.
I have shared your comments with our front desk manager and was informed that they have been working with you personally to resolve the challenges you faced....
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We were a family of 5 plus 2 dogs and found the Delta to be very convenient for our 2 night stay in Edmonton. The front desk staff were very helpful with directions, advise and making sure our stay was enjoyable. Well done! The room was large and had a sink/fridge area that was very handy for our situation. We...
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It is always a pleasure to read about those times that our team members have a positive impact on our guests during their stay. Thank you for taking the time to share your feedback.
Sincerely,
Steven Walton
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When we arrived at the hotel we had booked the wrong date and the front end staff was very helpful to correct the mistake and get us our required rooms for our 2 nights stay,
Have to comment on how helpful and professional the check in staff are at all the Delta hotels I have stayed at across Canada.
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Thank you for your review. I was pleased to read that we were able to take care of you and that you felt our team members were as accomodating as you describe.
Your business is appreciated and please accept my sincere thanks for sharing your opinion.
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My fiance and I just got back from a wonderful trip to Edmonton, which was enhanced by staying at the lovely Delta Edmonton. Not only was the customer service excellent, but the rooms were large and tastefully decorated. You could tell that its an older hotel but they have done a wonderful job with renovations. Also, even though its in...
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Please accept my sincere thanks for taking the time to submit your review of our property and our team members.
It is always a pleasure to read about those instances where our guests enjoyed their stay.
I have passed your comments along to the team and would like to take this opportunity to thank you for your business. It is...
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My fiancee and I had the pleasure of being able to meet together amidst busy schedules and business trips. We went straight to your hotel when we saw it planning to spend a wonderful evening together. Our check in went well. Upon arrival to our room, we opened the door and found that for the price...$130,the standards were low! The...
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Please accept my thanks for submitting your feedback and thank you for taking the time to provide as much detail as you did.
I am addressing your comments with the management team at the hotel and we will use them as a valuable learning tool for the departments mentioned.
I cannot express enough the disappointment I have regarding the experiences...
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Front desk staff were very ,very helpfull in a buisness centre request,two staff helped and overcame a problem ,stay was very injoyable.
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Thank you for taking the time to submit your review on Tripadvisor.
I have shared your comments with the team at the hotel and would like to sincerely thank you for sharing your positive experience with our property.
Your business is appreciated and we hope to welcome you to the hotel again soon.
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The hotel is located in the downtown district. I've stayed here a number of times while on business and a few time with my family. I usually fly in so parking is not an issue and there is a multi level lot right next door. The rooms are basic brown and beige and I've not had any problems. I've been...
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It is always a pleasure to read about positive comments regarding our team members and our location.
While we understand that there are areas of the property that while clean and well maintained are beginning to show their age, I know that it is ultimately our team that bring guests back again and again.
Thank you for taking the time...
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305 Reviews
109 Reviews
