This was the second time that I sayed here. The staff are very friendly and helpful. The accomadations were very nice. The food at the hotel was real good also. The remodeling is making the hotel look better and should be very nice when it's complete. The cookies in the afternoon at the front desk are GREAT.
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Hello,
So wonderful to hear that you returned for a second visit, and that you found our staff friendly and helpful. We strive to make sure all our guests feel as though they are enjoying a "home away from home" when they stay with us.
It is also our pleasure to say that we are in the last stages of...
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Even with the hotel under restoration /expansion the service is very good.
The full buffet breakfast starting at 6am included in the room rate is very
beneficial especially for longer term stays.The food and service is excellent,
this includes the lounge.
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Hello,
Thank you very much for your kind words of our hotel.
It is nice to know that the current renovation process has not interrupted your stay at our hotel. We are very pleased to be in the final stages of this project, and appreciate your patience as we move forward.
At the Edmonton Hotel & Convention Centre our staff...
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I'm a corporate event planner and we have been using the services of the Edmonton Hotel & Convention Centre for a couple of years now.
We have held both our Children's and Adult's Christmas Parties at this venue and my co-workers and event attendees ALWAYS report back about how amazing they thought the food was, how friendly the staff are...
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Hello MadameAngel,
Wow! That is such a fantastic review of our hotel – thank you so much!
It is a pleasure to receive such praises from a loyal customer. As I’ve said before, the success this hotel has achieved throughout our renovation project can be attributed only to the continued relationship with our guests - we are so grateful of...
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My stay at the hotel was excellent. Even though the hotel was under construction it didn't affect our stay. The rooms are very nice and roomy. Food was amazing. Breakfast was included with the room and it had all the breakfast favorites with a very friendly staff. My husband and I had a steak dinner there and we couldn't stop...
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Hello,
Thank you for taking the time to let us know that your stay was excellent!
We are pleased to hear that the current renovation process did not interrupt you while enjoying your time at our hotel. As we are at last in the final stages of this project - please keep an eye out for our new website, and...
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My company has been using this hotel now for the last year and we had our Christmas party there as well. I have nothing but great things to say about the staff and the service. Jimmie has been very helpful with my bookings and anyone that has stayed there has commented on the service and on the new rooms. I...
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Hello,
It is wonderful to hear that your company have been using the Edmonton Hotel & Convention Centre for years! The success we have achieved throughout our recent transition can only be measured by the continued relationship with our guests - we gratefully express our appreciation for the loyalty, support and patience we have received from you.
Thank you for...
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Although the hotel is located in an industrial area, my daughter and I had the most amazing stay at this hotel. From the moment we were greeted at the front desk, we knew we were going to have a great stay! Even though the hotel was under construction, it was very very clean. The room was absolutely incredible - very...
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Hello,
What a wonderful review of our hotel - thank you so much!
It is such a pleasure to hear that you had a wonder ful stay - and that you enjoyed your best sleep in months! We take great pride in ensuring that the current renovation process does not interfere with the comfort of our guests, and that we...
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I stay at this hotel every time I travel to Edmonton for work. While the hotel is in a bit of an “odd” location, right in an industrial area, it is EXTREMELY convenient for me when I have to work in Sherwood Park.
The hotel is currently under renovations (and it has been for quite some time), however, they have...
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Thank you Mangocitrus!
We are very pleased to hear that the Edmonton Hotel & Convention Centre is your hotel of choice when work brings you to our area - Sherwood Park is just a short drive away....
It is also our pleasure to say that we are in the last stages of this very extensive renovation project! I am glad...
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I stayed here on Jan 20th on my visit to Stollery Hospital with my son. Front Desk Staff went to extra distance to help us out made us feel at home.Same was with the server at the restaurant.
Room we stayed was big and clean and my son had field day in the bath with three shower heads.
Hotel seem...
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Hello Charya,
It was a pleasure reading your very nice review of our hotel!
At the Edmonton Hotel & Convention Centre our staff are especially proud of the efforts they make to ensure each customer feels welcome and comfortable during their stay – the sincere hospitality of our staff keeps customers coming back again and again!
We are at last...
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I just stayed here with my son's hockey team, we had 2 king beds and massive room, with all the traveling i do its the first time i have had rooms big enough for 2 equip bags and our personal.. and the morning free hot breakfast, amazing... the staff were very friendly, and always willing to help!
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Hello Shane,
Thank you so much for your kind review of our hotel!
We are pleased you found our guestrooms comfortable, and spacious. We are also fortunate to have such wonderful, friendly and helpful staff - we pride ourselves on our award winning customer service.
We look forward to welcoming you again!
Thank you
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I am stationed out of Calgary but travel alot to Edmonton. Everytime I stay in Edmonton I stay at the Edmonton Hotel and Convention Center. The service is excellent, and the staff are always accomodating even with all the disruptions from the upgrades the staff still manage to provide great service and because of this I will always stay in...
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Dear Sir,
Thank you so much for your comments. Our staff try their best in giving the best possible service. Our renovations and upgrades will be completed soon and we hope you return to our hotel again when in Edmonton.
Thank you again.
Karima Suleman, General Manager
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