We stayed at this hotel for a medical reasons so I could recover following my release from day surgery. We got a suite so my husband could close the door and watch TV without disturbing me and have his own bed so as he might not hurt me by rolling into by accident. That was a huge mistake. The pullout... More

If you like non-functioning plumbing, dirty rooms, inoperative air conditioning, and much much more then this is the hotel for you. I have stayed here in the past as it is close to family but stopped after June 2012 when on my last visit there was a bunch of hair in the bed and bobby pins. I pledged not to... More

Back again, love the west side location that gets me on the highway to Banff easily. Great room, squeaky clean as usual and had a great sleep on the sofa bed. Thanks Sid for your hospitality. Your staff are always "the best" in the industry.

I wish I could give this zero stars but since I can't, it gets one. My family had booked in as part of a group staying there, I was impressed with the actual building and lobby. Thought things looked good. It started to go downhill from there. Our room was cleaned ONCE in the 4 nights we were there, I... More

Hotel looked great from outside and were greeted nicely, stayed 4 nights and whole place got worse and worse as we stayed! Cleaning staff is BRUTAL, Lazy, and never around! Garbage never cleaned inside or outside of Hotel.. Staff at lounge and Dennys classless and ignorant!! No management anywhere in the hotel. You asked for a review and you got... More

I really wish I had looked on trip advisor before booking our hockey team in here. It was close to the rink, but at a horrible cost to the team. There is an access door to the hotel on the ground level with the glass broken out of it. Cardboard is taped in its place. The key card doesnt work... More

Have stayed here on business trips 3-4 times and each time got progressively worse. The final stay was the worst. Most of the lights in the room didn't work. Broken desk tools for computer equipment. No complaints about the customer service. But still wont stay here ever again.

I don't usually write reviews but feel compelled to do so in this case. From the moment we checked in, to the moment we checked out, this hotel disappointed significantly. We expected a decent, clean hotel that would be good quality for the reasonable price. We were travelling with a group and had booked multiple days for dozens of rooms.... More

We only stopped over for one night but had a good time in the brief stop to recoup. Raced off the Calgary Tower for dinner and had a large room overlooking the Olympic Park for the 1980's (I wasn't born yet, but around then). Great reception staff and experience Denny's for breakfast. Well recovered we continued our journey.