We had our office staff + spouses stay in Banff for a bit of a reward weekend. The staff at the Banff inn were excellent, friendly, and helpful. The rooms were spacious, clean, and comfortable. It was nice for everyone to meet down in Carlitos Lounge (the best pizza anywhere) before a night out on the town. Continental breakfast was... More

Rooms are okay. Outside facing rooms are pretty good. On the top floor, rooms with a loft are very nice. Inside facing rooms are average. No in-house dining room, only a bar/lounge and a pizza delivery business. A good choice of restaurants within a 5-minute walk. A great steam room and hot tub. Location not so great...About a 10-minute walk... More

We've stayed at the Banff Inn both in the summer and winter season. There is a number of reasons why we keep coming back - the rooms are lovely and always very clean, the beds are really comfortable and the staff are delightful! My mom loves their free mini lotion as welll - we think it smells like pink grapefruit...... More

My husband and I stayed at the Banff Inn several times this winter as we enjoy skiing at Lake Louise, which is only about 30 minutes away. Each time, we found the rooms to be clean, spacious, and comfortable. Breakfast, wifi, and parking are included - a great bonus. It's about 10 minutes walk to downtown, but we don't mind... More

Nice location. We stayed two nights, March 29-31. We got there 2 hours before the check in time. The service personal was very friendly, gave us the key from our room without any questions... The room was nice and clean. We did't get fresh towels next day, but after a short call we had fresh towels in our room in... More

Loved this hotel!!!! Our check in was a breeze. Staff was very accommodating. The lounge doesnt offer much in the way of food but its there if you need it. Breakfast was just bagels and cereal but hey...it filled a hole. We love banff and have been there many times but not to stay overnight. We went in February so... More

Being both my boyfriend and my birthday, we decided to spend it in Banff with a couple close friends. From the moment we checked in, to the time we left, we were treated so well. The staff were very polite and friendly, the parking and breakfast were included, and the king sized rooms were great! Everything was so clean and... More

Stayed 2 nights late February and found this hotel to offer good clean rooms, breakfast and parking were included. This hotel is on main road and we had a room right over the entry, however noise was not an issue. The breakfast was basic but all we needed and complimentary parking great, we had no problems parking our mid size... More

We booked the loft sweet. Price was reasonable. We weren't expecting much. Indoor parking is not recommended if you have a SUV. There are lots of spots but due to design issues most of the spots are designed for cars due to height restrictions. Whats worse are the inconsiderate and/or bad parkers who take up 2 spots when with a... More