We always have an amazing time in Banff and our stay at the Banff Springs hotel was no exception. We spent an afternoon at the Willow Stream Spa and we both said that the massages we got were the best we'd ever had. The spa has such an amazing setup and the pools are great. The change rooms and the... More

This beautiful old Castle couldn't be in a more perfect spot. Our room was facing the mountain which is not the favoured valley view but every restaurant, ballroom, pool etc is facing the Bow Valley anyway. We loved our room and the staff was awesome. From the cleaning staff who sang for us at night (we were there at Christmas)... More

We stayed here for five days in early Feb 2012 and loved every second of our vacation. The weather was amazing – loads of snow and sunshine – as skiers we could have been happy staying almost anywhere, but that doesn't mean we didn't appreciate the Banff Springs. Warm, friendly, staff, lots of great choices as far as dining, walking... More

This hotel is absolutely amazing. We stayed here for 10 nights on the Gold Floor and words cannot describe the excellent service that we got from all members of staff. In particular the staff on the Gold Floor, who were very attentive and made us feel as if we were the only people on that floor. We got married whilst... More

A great hotel from the outside and we had good rooms. The downside is that the hotel has these huge spaces which are wasted and makes a trip to your room miles. Also, there is a distinct lack of the things you would expect in a hotel like this - no roaring fires, no cozy sitting rooms. The pool area,... More

Ok, SO much good to write! I'm going to condense it so that I can include everything that I think a traveler would need to make a decision to stay at the Fairmont Banff Springs. First of all, about me. I'm a well-seasoned traveler, having stayed at some of the nicest properties in Europe, the Caribbean, and throughout the U.S.... More

We stayed at the Fairmont Banff Springs Hotel during Christmas week 2011 and had a fabulous time. The staff was so helpful with everything from booking our dinner reservations to scheduling events outside of the hotel. The views from our rooms were breathtaking and all of our rooms were clean and very comfortable. My kids really enjoyed the candy and... More

This is one of those places that makes unbelieveable memories. The Fairmont Banff Springs is bigger than life. It is like stepping into a dream. The emence hallways in the castle they call a hotel, the life changing spa and the quaint town on the grounds make everything perfect. The have an English bowling alley with those small bowling balls.... More

My boyfriend and I went to Banff Springs Hotel for an anniversary. I had booked a few months in advance, and once I told them we were coming for an anniversary and asked if they were able to do anything special, they did without question. We stayed in a honeymoon suite, which was amazing. we had a living area and... More