Stayed for a convention, and although the service was excellent, starting at front desk, concierge, housekeeping and restaurant, the location was inconvenient and far from the beach. On arrival, we were placed on a 2 double beds room, which we refused, then a room which had a strong musty smell, also refused, and finally the king bedroom we had booked.... More

I stayed there for a convention and found the hotel to be well run with friendly staff, excellent rooms (the most comfortable bed I've had in a hotel), great food (buffet breakfast is fabulous with international & Mexican selections) a nice Mexican Gulf Coast view and good shopping in an extensive underground mall. The only problem I had was with... More

I live in Veracruz, Mexico, and have been to the Galeria Plaza twice in the last 2 months. I love it there! The resort has a great location, located in Plaza Americas. We never had any problems with noise like I read about in other reviews. The rooms are spacious, clean and tastefully decorated, with balconies. We didn't visit the... More

I travel to Veracruz I stayed in Crowne Plaza but they close down and I had to find a Hotel in the Area so I choose Galeria Plaza... Honestly its too expensive and the room is not worth the money.... I could hear everything from the two rooms next to me... and I was worry if they could heard us... More

After a month in a spartan Spanish Immersion School in Veracruz, we felt like having a pleasant 24 hours in a resort setting before returning home. We looked on the internet and found the nearby Galeria Plaza which was highly rated. Well from the minute we pulled up until the minute the shuttle driver left us at the airport we... More

Nice place. Great massage and decent gym. Was connected to a mall and had the most convenient coffee place down stairs, called La Parrochia. It is a traditional coffee. A must have. Clean rooms. Good service. Close to alot of stuff in Boca. Ten minutes aways from center of town. I would stay again but contact hotel directly cause they... More

We traveled to Veracruz from another part of Mexico specifically for the shopping. We stayed at the Galeria Plaza (a Las Brisas hotel) because of the reasonable price and the close proximity to the major department stores and box retailers (Costco, Sam's Club, Plaza Las Americas, etc). The location was great for the shopping - conveniently attached to the mall.... More

The Hotel was nice and we liked the indoor pool since it is warm, the Jacuzzis also worked. The hotel has a nice Club house at the beach which is 5 minutes from the Hotel, the club house has another pool which is very suitable for kids and the beach was clean, our kids could walk inside the sea for... More

Mi opinion about this hotel will not be very kind… I took the decision to organise an international scientific congress in the Galeria Plaza Hotel. What a mistake! Despite their five stars and their experience to organise this kind of event (2 ladies in charge of it), the service provided was minimal: equipment not in good condition, minimal comfort, delays…... More