I have been wanting to write this review since we left Tulum, but had not yet had the chance.... where do I start? The staff are amazing, so helpful, friendly, they go out of their way to make sure you're comfortable, that everything is Ok, aside from being very nice people. I cannot say enough nice things about them. Thank... More

We thoroughly enjoyed our experience at Encantada and cannot wait to return. We spent three nights here during our honeymoon in an upper level room. The rooms are beautiful and comfortable while also decorated in great taste. I loved waking up every morning surrounded by the white sheer layers of the mosquito net and white sheer curtains while feeling the... More

We've spent our two last nights in this hotel in Tulum. It was very nice, the bungalows are very cute with huge and very lovely beds, and the staff was very kind and helpful: After we've suffered from a lot of noise in the first night from a party which was in the villa next to the hotel, We've been... More

My wife and I stayed at Encantada 5/18/13-5/23/13. We stayed in a lower floor beachfront room. It will probably be easier for me to catagorize my thoughts: Grounds- The grounds are very clean, and meticulously well thought out. The gardening is very tropical without being over the top, more of a natural setting. The rooms are laid out well, although... More

I stayed here at the end of my trek from Mexico City to Tulum and I have to say I loved it. The rooms are beautiful, the bed was huge and so comfy with a lovely rustic feel but high quality amenities. The staff were great especially the waiters in the restaurant so friendly and excellent service, I loved the... More

Came with high expectations as I've chosen this place based on the terrific reviews here. It was to celebrate our anniversary and my husband's birthday. Arrived here around 2 p.m. The room was not ready, was told check-in is at 3 p.m. and they will let us know when the room is ready. Went to the beach to have lunch.... More

The website doesn't quite do this place justice, so when we arrived it really took our breath away. Added to this, the staff were brilliant, relaxed, friendly and endlessly helpful, which made our stay perfect. Rooms - They're larger than they look in the photos, just as romantic and beautifully finished with careful attention to detail. We stayed in one... More

Just spent 3 nights here for our honeymoon after spending 7 nights in Playa del Carmen getting married. It felt amazing to get away and totally disconnect. This property is SO beautiful, peaceful, and perfect. We slept with the doors open every single night and fell asleep to the waves crashing. The property is immaculate and the food and drinks... More

This place is truly magical. Wonderful beach, gorgeous rooms, and delicious food. It is the place to go if you want to feel like you have left the rest of the world behind, but maintain a level of quiet luxury at the same time. Don't expect air conditioning and tv but do expect wifi, lovely organic bathroom products, beautiful romantic... More