We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Grand Mayan Riviera Maya

5.0 of 5
Km 48 Carretera Federal, Playa del Carmen 77710, Mexico
Hotel amenities
The Grand Mayan Riviera Maya
Ranked #64 of 193 hotels in Playa del Carmen
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

1,378 reviews from our community

Traveller rating
    658
    457
    130
    71
    62
See reviews for
Families
549
 
Couples
499
 
Solo
18
 
Business
7
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Pittsburgh, Pennsylvania, United States
1 review
4 of 5 stars Reviewed 20 May 2013 NEW

I found these reviews very helpful before booking so I wanted to give additional feedback. This was mine and my husbands first trip to Mexico. The pictures though beautiful don't do the place justice. The resort is BEAUTIFUL and very clean and well maintained. We were in building 8 which is the first in the "Jungle". We had requested building... More

Was this review helpful? Yes
travelwithlover
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 20 May 2013 NEW

The resort was absolutely beautiful....very big, but beautiful. We stayed in building 11 (in the jungle) which we needed to take a shuttle to. The room was a suite and was a room with a fridge and stove attached to a smaller hotel type room. We seemed to have several things break in our room-the toaster, coffee pot and even... More

Was this review helpful? Yes
Princeton, New Jersey
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

Great choice for a relaxing non-all-inclusive resort stay in Cancun (through RCI). The property is really really nice and very well kept. Spent almost the entire week eating great food and relaxing by the pool. Things to keep in mind: -Ocean front is rocky, but has clear water where you can see amazing fish swimming around - great for snorkeling.... More

Was this review helpful? Yes 4
Caledon, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

This was our second trip to this Grand Mayan. The staff are all very friendly & courteous. The units and the grounds are meticulously maintained & gorgeous. We were travelling with my 84 year old father in law and they were very accommodating and put us in building #2 close to the amenities & pools. The beach is nice to... More

Was this review helpful? Yes 2
Philadelphia, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 May 2013

The Grand Mayan resort is absolutely gorgeous! The staff always helpful and polite. We had two Grand suites in building 4. Absolutely beautiful, clean and well kept. Our plunge pool on the balcony had debris in it. One call to the front desk and shortly thereafter, someone was there to clean the pool. We had a buffet dinner at the... More

Was this review helpful? Yes 1
Washington, District of Columbia, United States
1 review
1 of 5 stars Reviewed 15 May 2013

The drinks were watered down and expensive. The brunch was excellent and worth the cost the other meals we had were average and not worth the price. I found that is was better to go out in town then to eat on resort. I felt cheated after I ate the meals on the resort. I'm not sure if this is... More

Was this review helpful? Yes
Daytona Beach, Florida
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 May 2013

This was our first visit to a Mayan resort and we were very impressed overall. Nice facilities, very gracious and friendly staff, good food at all the restaurants we tried were the high points for us. Some reviewers have complained about prices but I was very pleased with the prices and cashless policy for a non-inclusive resort option. We eat... More

Was this review helpful? Yes 1
Orlando, Florida
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 14 May 2013 via mobile

This place is nice and clean and the resort itself has plenty to do. That being said, we are the kind of people that like to go outside the resort and the location is kinda in between areas. They have a 10$ shuttle for 2 people to go to playa del Carmen but its about a 20 minute ride. The... More

Was this review helpful? Yes 2
See 2 more reviews by berniepunker for Playa del Carmen
Lake Forest
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 13 May 2013

Was invited to the site at the airport and promised they would get us the same attractions at 60%off we were going to do anyway. Sure, we signed up. Someone was supposed to pick us up at the hotel we were in and take us to the Grand Mayan at 8:30am and take us to their really nice buffet breakfast... More

Was this review helpful? Yes 2
Woodland Hills, Ca
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 10 May 2013

Being timeshare owners at this resort we have vacationed there many times over about 8 years and were happy to see that it is in better condition than ever with added new restaurants and beautiful pools. Read some Trip Advisor reviews that said furniture was in poor condition and the whole place needed remodeling, but we found everything to be... More

Was this review helpful? Yes 1
See 2 more reviews by Grammygo for Playa del Carmen
Iberostar Grand Hotel Paraiso
Great value on a similar hotel
Playa Paraiso, Playa del Carmen
5 of 5 stars 2,120 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Playa del Carmen
Trendy
The Royal Playa del Carmen
The Royal Playa del Carmen 4.5 of 5 stars 6,327 reviews
Romantic
Banyan Tree Mayakoba
Banyan Tree Mayakoba 4.5 of 5 stars 743 reviews
Luxury
Playacar Palace
Playacar Palace 4.5 of 5 stars 1,370 reviews
Good for business
Royal Hideaway Playacar
Royal Hideaway Playacar 4.5 of 5 stars 1,671 reviews
Show Prices ABS:HotelCheckRates-d530483?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1218761?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d155824?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d153142?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these Playa del Carmen hotels
Mayan Palace Riviera Maya 3.5 of 5 stars 1,613 reviews Riu Palace Riviera Maya 4.5 of 5 stars 2,513 reviews Maya Villa Condo Hotel & Beach C... 5.0 of 5 stars 191 reviews Secrets Maroma Beach Riviera Can... 4.5 of 5 stars 4,791 reviews
Show Prices ABS:HotelCheckRates-d596668?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1488864?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1007582?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 193 hotels in Playa del Carmen, ranked by popularity

Been to The Grand Mayan Riviera Maya? Share your experiences!

Write a Review Add Photos Add Videos

Hotel Summarization (Beta)

What travellers say

  • Time share(66)
  • Happy Hour(62)
  • Very nice(48)
  • Timeshare presentation(39)
  • Golf course(34)
  • Pool area(34)
  • Room service(32)
  • Credit card(16)
  • Rental car(14)
  • Lounge chair(13)

Additional Information about The Grand Mayan Riviera Maya

Address: Km 48 Carretera Federal, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Beach Business Centre Fitness Centre Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Best Value Hotels in Playa del Carmen
#30 Luxury Hotels in Playa del Carmen
#34 Family Hotels in Playa del Carmen
#41 On the Beach Hotels in Playa del Carmen
#44 Romantic Hotels in Playa del Carmen
Price Range:
Hotel Class:5 star (5*)
Reservation Options:
TripAdvisor is proud to partner with MexVax and Priceline so you can book your The Grand Mayan Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Grand Mayan Riviera Maya Hotel Playa Del Carmen
The Grand Mayan Riviera Maya Hotel
Grand Mayan Riviera Maya
Wyndham Playa Del Carmen
Grand Mayan Riviera
Playa Del Carmen Wyndham
Grand Mayan
Grand Mayan Cancun
Grand Mayan Playa Del Carmen
The Grand Mayan Riviera Maya Mexico - Playa Del Carmen

Owners: What's your side of the story?

If you own or manage The Grand Mayan Riviera Maya, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
The Grand Mayan Riviera Maya
Show the lowest price for this hotel (from our partners)
Show Prices