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The Royal Playa del Carmen

4.5 of 5
Constituyentes Avenue #2, Playa del Carmen 77780, Mexico
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$298 (USD)
The Royal Playa del Carmen
Ranked #23 of 193 hotels in Playa del Carmen
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6,338 reviews from our community

Traveller rating
    4,750
    960
    331
    179
    118
See reviews for
Families
547
 
Couples
3943
 
Solo
65
 
Business
82
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
New Jersey
1 review
5 of 5 stars Reviewed 23 May 2013 NEW

This is the second time we stayed at this hotel and it was better than our first visit...I didn't think that could be possible...We requested the location of our room to be by the Mediterraneo Restaurant...It's a little less noisy in that area...The entire stay was again incredible... I would like to personally thank Marcos (Captain), Gaby (Hostess),and Sergio (waiter)... More

Was this review helpful? Yes 4
San Antonio, Texas
1 review
5 of 5 stars Reviewed 23 May 2013 NEW

We just got back from the Royal with a group of 40 from Texas(Where are you from??), the entire experience was awesome! From the time we checked in to the time we left back to the airport...the service was great( Maggy, Prude, Eva, Lopez, and Jerry)..the food was great...the drinks were non-stop. Every request was accommodated immediately! The staff was... More

Was this review helpful? Yes 6
Clifton Heights, Pennsylvania, United States
1 review
4 of 5 stars Reviewed 23 May 2013 NEW

There were 13 people in my group who stayed at the Royal for a wedding. We had the best time! The views were gorgeous and there was always something to do between the dining, shows in the lobby every night, daily pool activities, and the local shops on 5th st right outside of the resort. Our only complaint was the... More

Was this review helpful? Yes 5
Mobile, Alabama
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 22 May 2013 NEW

We were in room 219 and it was great! The only thing I would say is that it is close to the grassy area where the weddings are and they can get loud at night with the music so if you like to go to bed early, you may not want this room. Otherwise, my husband and I loved this... More

Was this review helpful? Yes 4
Des Moines, Iowa
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 22 May 2013 NEW

We spent 10 days at the Royal for our wedding/honeymoon. It was awesome!! As we got there they presented us we champagne and our bags where brought up to our room. We had guests arriving at different days and time and they all had the same experience. Our room was cleaned and decorated every day. Our wedding planner, Lili, did... More

Was this review helpful? Yes 3
Lincoln, Nebraska
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 22 May 2013 NEW

We were at the resort the 2nd week of May and had a fantastic time. Our room was very clean and had plenty of snacks and drinks available. All of the staff was friendly and would do whatever we needed to make our stay better. The entertainment staff was wonderful and made hanging out around the pool very fun! We... More

Was this review helpful? Yes 2
Chicago, Illinois
1 review
1 of 5 stars Reviewed 22 May 2013 NEW

I had diarrhea on that Friday morning about 15 times. The next day it continued and at that time I had so much stomach pain I could not move and was on the verge of going to the ER. I called the Hotel Doctor to come to my room and he stated I had a temperature of 102 deg and... More

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Vancouver Island, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

We thoroughly enjoyed our 10-day stay at the Royal Playa. The room was consistently cleaned and sanitized and always fully stocked with snacks and liquor. The service was great, with a few exceptional individuals that really made our trip wonderful. Reyes, or as my boyfriend called him, "my boy", was a fabulous bartender. Lovely personality and he can make any... More

Was this review helpful? Yes 3
Indianapolis
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

The perception is not always factual...read on if you are concerned about the negative reviews on here: We did not get sick nor even feel bad at all while there or when we returned home last week. We made sure to only drink bottled water. They have their own bottler and all of mine were sealed. If you drink yourself... More

Was this review helpful? Yes 4
Amsterdam, The Netherlands
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 21 May 2013 NEW

We went to The Royal PDC for our honeymoon from 6-19 May. We checked in at 2AM (the 7th) and unfortunately our travel agency (Arke/Arkefly) did not tell The Royal that this was our honeymoon, thus the room was not decorated for honeymooners. After three days we asked if this was known, they told us it was not. It took... More

Was this review helpful? Yes 4
 
 
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View all 193 hotels in Playa del Carmen, ranked by popularity

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Hotel Summarization (Beta)

What travellers say

  • Room service(298)
  • Maria Marie(281)
  • Very good(252)
  • Ocean views(148)
  • Entertainment staff(146)
  • Chef plate(135)
  • Lobby bar(135)
  • Great time(125)
  • Romance concierge(89)
  • Main pool(66)

Additional Information about The Royal Playa del Carmen

Address: Constituyentes Avenue #2, Playa del Carmen 77780, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Restaurant Room Service Suites Swimming Pool
Hotel Style:
#6 Romantic Hotels in Playa del Carmen
#9 Family Hotels in Playa del Carmen
#11 Top resorts Hotels in Playa del Carmen
#16 Luxury Hotels in Playa del Carmen
#19 On the Beach Hotels in Playa del Carmen
Price Range: €€€€
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
New redesigned and redefined THE ROYAL Playa del Carmen is one of the most successful resorts on the Riviera Maya. Guests will discover an explosion of luxury around every corner, all provided in an atmosphere of casual elegance boasting a perfect beachfront location, mere steps from Playa del Carmen’s famed Fifth Avenue. ... more   less 
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Also Known As:
The Royal Playa Del Carmen Hotel
The Royal Playa Del Carmen Hotel Playa Del Carmen
Royal Playa Del Carmen
Royal Hotel Playa Del Carmen
Royal Porto Real
Royal Playa De Carmen
Royal Playa
The Royal Playa Del Carmen Riviera Maya, Mexico

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The Royal Playa del Carmen
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