The Occidental is situated in a beautiful archaeological area of Mayan Mexico - waterfalls through the hotel, Iguana's walking with you - sun bath with you on the rocks :-) My room was surrounded by trees and wildlife and within the building also. The hotel it self is immaculate kepted clean the staff are superb especially Orlando & Alexander from... More

We stayed at the Occidental X caret from May 2 to May 13, 2013 in the Royal Club. When getting to the airport be very careful you don't talk to anyone about excursions and such we lost $100, because it was a timeshare thing. Our ride was about an hr from the airport. When we got to the resort we... More

Stayed here the first week of May as a last minute booking for Honeymoon (with 2 young children) and first time in mexico. Initially very impressed with the resort, its a large resort well laid out walking through wooden bridges and waterfalls to your room, and you dont have to touch your luggage once. please note that if you like... More

The Occidental Grand Xcaret is a beautiful resort. Built into the surrounding environment, the rooms are surrounded by jungle and we shared the space with several animals. Iguanas. were. EVERYWHERE. Consequently, I have a million and one pictures of iguanas wandering around the resort. There was also more than one occasion where I almost stepped on one while walking to... More

This hotel and its employees were amazing. The food was outstanding, even the buffet. Anything we needed or asked for was there or done within minutes. Rebeca helped us and did every thing for us and was just a blessing to this establishment. Emiliano made it even more fun.id like to see more resorts with more people so dedicated to... More

We just returned from an 8 day stay at this resort and we had a great time, although I wouldn't put it on my list of places to return to, this is mostly to do with the beach (I love the beach) The pictures make the beach look far bigger than it is. In reality it is crammed with sun... More

This was a last minute choice for our family holiday and it turned into a great choice. The staff from the moment we arrived was A+ from the bellboys to the cleaning and maintenance staff all the hosts and wait staff we have rarely had this amount of great service in one holiday. Even our toilet broke and was repaired... More

Six of us (siblings and spouses) just returned from a wonderful trip to XCaret. The staff was so friendly and the service very good. We all had rooms in building 12 which is connected to the lobby and seemed to us to be an ideal location. The rooms weren't the newest or most comfortable but we didn't spend much time... More

From the moment you arrive and take in the grand entrance lobby and spot the ocean through the trees it's clear this is a special place. Unfortunately the experience doesn't quite live up to expectations. The resort is big which allows for plenty of exploration. There are bars, restaurants and pools spread over the resort from the lobby to beach.... More