Ocean Maya Royale (Riviera Maya, Mexico - Playa del Carmen) - All-inclusive Resort Reviews

Address: Carretera Federal Chetumal, km. 299, Playa del Carmen 77710, Mexico

Phone Number:

Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen

Amenities:

Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#24 Top resorts Hotels in Playa del Carmen

#35 Family Hotels in Playa del Carmen

#35 On the Beach Hotels in Playa del Carmen

#40 Romantic Hotels in Playa del Carmen

Price Range: €€

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: .Ocean Maya Royale is a luxury all-inclusive beachfront resort in Riviera Maya, in the heart of the Mexican Caribbean. Offering intimate settings and lush tropical landscapes, this Caribbean gem is very close to Playa del Carmen, Tulum, Cozumel and Cancún. Relax and enjoy our Despacio Spa, two swimming pools, exclusive south beach section featuring Balinese sun beds, Dive It! watersports center and our a la carte restaurants, where you can taste the best International cuisine, including our new beachfront La Dolce Vita restaurant. Effective May 1, 2011 Ocean Maya Royale is exclusively an Adults Only resort, a perfect retreat for honeymooners, couples and any one over the age of 18 looking for a more relaxing and sofisticated Caribbean experience ... more less

Reservation Options:: TripAdvisor is proud to partner with Caribbean Online Mgt Corp., BookIt.com, Travelocity, Agoda, Olotels, Otel, Expedia, Priceline, Cheap Tickets, Tingo, Hotels.com and HotelsClick so you can book your Ocean Maya Royale reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Also Known As:: Ocean Maya Royale Hotel Playa Del Carmen; Ocean Maya Royale Hotel; Ocean Maya Hotel; Ocean Maya Playa Del Carmen; Hacienda Maya; Ocean Maya Royale Riviera Maya, Mexico - Playa Del Carmen

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2,470 reviews from our community

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kscphelps

Newnan, Georgia

2 reviews

Reviews in 2 cities

3 helpful votes

“Awesome girls outing. Will definitely come back.”

Reviewed 20 May 2013 NEW

My friend and I stayed at the resort from May 11th to the 16th. It was everything I expected and more. The resort is very nice, the grounds immaculate, the staff wonderful and friendly, the food delicious, and the entertainment staff the best. The kids made our stay fun, they are very talented and I really enjoyed the shows. Really... More

Was this review helpful? Yes 3

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Edward J

Mission, British Columbia, Canada

1 review

2 helpful votes

“the best bang for your buck!”

I just want to say the service at this hotel was top notch, we had a problem with our t.v., so we went up to the front, the repair man beat us back to the room, it was fixed right away, whatever you ask for they do their very best to accommodate you. We have stayed at 5 different hotels... More

Was this review helpful? Yes 2

GJMandNel

Dumfries, United Kingdom

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

23 helpful votes

“Mexican magic”

Travelled to Ocean Maya for two weeks at the beginning of April with my wife and had a great holiday! First off the flight from Manchester was the longest we have done but we survived it fine. Transfers from Cancun Airport were fast and comfortable, just keep moving through the airport to avoid the time share guys and once outside... More

Cottamia P

Iowa

“best 8 days of our lives !!”

Reviewed 19 May 2013 NEW

My fiancé (now husband) and I arrived on May 1st when we arrived we were greeted with friendly service and a smile!!! The gentlemen at the front grabbed our luggage and gave us a golf cart ride to our room. Room 1207...the most amazing...right up front room available!! You get the beach front view...pool view...bar view... its amazing!!! Our first... More

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Holidaydreamer13

Warrington, United Kingdom

4 helpful votes

“Absolutly Brilliant”

Reviewed 18 May 2013 NEW

We have never stayed in such a welcoming hotel as the ocean maya, the staff were constantly on hand with a smile on there face to help you. The hotel was spotless, and very modern, but wasnt over crowded, perfect for a get away from big sky rise hotels. the hotel and staff just catered to all of our needs,... More

Was this review helpful? Yes 4

Dear Guest, Thank you for posting a review on Tripadvisor. We are very happy to read all the great comments that you have made. Thank you also for the complements to the staff, we are pleased to know that they have made such a good impression on you both, specialy David from entertainment team, I will tell him how important... More

somersetjackie

somerset

Senior Reviewer

10 reviews

7 hotel reviews

Reviews in 8 cities

13 helpful votes

“excellent loved it”

Reviewed 17 May 2013 NEW

we returned on Monday may 13th from the ocean maya royale was fabulous best holiday so far would definitely go back, ,they cant do enough for you , there always friendly polite ,rooms lovely made service great , grounds really lovely. well kept and everyone works really hard and seem to enjoy there jobs, animals there so cute, the food... More

Dear Guest, Thank you so much for writing such a great review on Tripadvisor. We are very pleased to read so many complements of the Hotel and the staff. I would like to thank you also for mentioning the Michael Jackson's show, the staff from the entertainment team have worked really hard to do it. We hope to see you... More

p g

Lakewood, Colorado

7 reviews

4 hotel reviews

Reviews in 5 cities

10 helpful votes

“More than expected!”

Reviewed 16 May 2013 NEW

Very impressed by this hotel. We had a amazing time here. We thought the whole experience was amazing from the food , to the room, the staff and it was just beautiful. We were treated very kindly on arrival and greeted with a refreshing drink. We had little complaints what so ever only we wish we stayed longer. The staff... More

See 2 more reviews by p g for Playa del Carmen

Dear Guest, Thank you for posting a review on Tripadvisor. We are really happy to read that we have gone over your expectations and thanks to that we have made your stay with us unforgottable. Thank you also for all the complements. We hope to see back you soon! Kind regards, Maria Lopez Subdirectora Ocean Maya Royale subdireccion.hhm@h10hotels.com More

frozentoes

Duluth, MN

“Ocean Maya is the best!”

Reviewed 15 May 2013 NEW

Arrived April 27th for our third stay at Ocean Maya. Absolutely love everything about it. The most friendly staff at any of the resorts we have been to. Everyone says "Hola".... the housekeepers, the grounds crew on up to the management team. The animation team is the best....Amy Jean, Omar, Annie, Giovanni, David make everyday fun without being pushy. the... More

Dear Guest, Thank you for writing a review on Tripadvisor. We would also like to give you a special thank you for mentioning all our entertainment team, they are very young hard working people and they will be very happy to know they made your holidays such a wonderful time. We will see you at December 2014 then!! Kind regards,... More

curley-c

Rotherham,S Yorks

Contributor

13 reviews

8 hotel reviews

25 helpful votes

“Nice Hotel.......but that's it, just nice.”

This hotel is nice, food is quite good. The gardens are beautiful. Most of the staff are friendly and happy looking (there are a few who looked totally fed up and it felt like it was just too much trouble to deal with customers!) The rooms are spacious and furnished nice. But not enough hangers when you are there for... More

Was this review helpful? Yes 7

Dear guest, Thank you for posting a review on tripadvisor. We really apreciate you taking the time to write such a complete review; we would like to thank you for all the positive things, but also we would like to say that we are really sorry if you felt that Privilege service is not necesary at this type of all... More

jenjvail

Austin, Texas

“Beach was not what we expected.”

We just returned from this resort and have a few comments for future guests. We travel to that part of Mexico almost once per year and have done one other AI, we go for a beautiful beach and great food. This beach is not the best; I was expecting water like down in Playa del Carmen and it is not... More

Was this review helpful? Yes 1

Dear Guest, Thank you for writing a review on Tripadvisor. We are really sorry to read that we did not cover your expectations regarding the beach and the food. About the beach area, it depends always on the mother nature, but we do have a team working hard averyday to keep it on the best conditions for the guests. The... More

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Ocean Maya Royale All-inclusive Resort Reviews, Riviera Maya, Mexico - Playa del Carmen

Ocean Maya Royale

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