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Lote Hotelero 7, Desarrollo Playacar | Playacar, Playa del Carmen 77710, Mexico
Hotel amenities
Allegro Playacar
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Ranked #112 of 195 hotels in Playa del Carmen
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1,721 reviews from our community

Traveller rating
    405
    617
    344
    186
    169
See reviews for
Families
330
 
Couples
632
 
Solo
39
 
Business
5
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
1 review
3 of 5 stars Reviewed 17 June 2013 NEW via mobile

We were first club members, the location of the rooms are great right by the beach and everything is amazing only problem is the rooms are not very comfortable and the first club jacuzzi only worked once

Was this review helpful? Yes 1
Bridgend south Wales U.K
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 17 June 2013 NEW

We stayed here for 3 nights it was ok. The room was big enough ror 2 double beds which has a congret base. We did have a top floor room 1st, we soon changed to one one the ground floor as there was a hole in the thatch. The bathroom could do with a walk in shower instead of climbing... More

Was this review helpful? Yes 3
See 2 more reviews by worldtripper2001 for Playa del Carmen
Sarasota, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 15 June 2013 NEW

My husband, son, and I stayed at the Allegro Playacar from May 31-June 9 and we were absolutely delighted with our stay. We have been vacationing in the Mayan Riviera for 20 years, and usually stay in Puerto Aventuras, but Allegro has won our hearts and we can't wait to go back next year. We contacted Erika via the resort's... More

Was this review helpful? Yes 8
Roselle Park, New Jersey
1 review
5 of 5 stars Reviewed 11 June 2013

Me and my boyfriend stayed at this place from June 3rd-8th. We read all the reviews on here over the past 2 months up to our vacation. It was his 2nd time in Mexico in 6yrs and my 1st time out of the USA. I personally thought this place was just perfect and beautiful for us. The ppl were all... More

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Port Orange Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 11 June 2013 via mobile

Just left the Allegro Playacar after a week stay from 6/4 to 6/11. I read lots of reviews and I will comment on a few things . Yes the beds are hard and it is a bit of an older hotel and yes if it it rains and your ob the 2nd floor your straw roof will leak. HOWEVER, these... More

Was this review helpful? Yes 8
2 reviews
Reviews in 2 cities Reviews in 2 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 10 June 2013

We spent from May 26-June 1 at the Allegro. I do beleive that there are just some people you will never please:(, which is not the fault of the hotel. We met up with our friends from Montreal and we met Haley and Zak from London and we had a great time. For those who have said that they had... More

Was this review helpful? Yes 9
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 June 2013 via mobile

Everything was good until we found a caterpillar in mojito today, rather disgusting! Holey roof in the restaurant is the purpose wet floor during rains. The food is rather good, friendly personnel, good pool, pool bar, great beach. Total I think - 3.5 from 5.

Was this review helpful? Yes 5
Whistler, British Columbia, Canada
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 June 2013

To those who had a terrible time, that is really too bad. Our experience was great and this was our second time back. Rooms: Yes, the rooms with the higher numbers are closer to the beach and pool. To the person who complained about having to walk forever to get to breakfast - I question... have you ever stayed in... More

Was this review helpful? Yes 13
See 4 more reviews by Monica P for Playa del Carmen
Prague, Hlavni Mesto Praha, Czech Republic
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 June 2013

I stayed in this resort in April 2012 for my vacation. I was given a room on the ground floor in one garden hacienda. The room was furnished by oldish equipment but everything was clean. No insects. Bathroom was also older-dated, nothing super extra stylish, but still clean. Food was ok but do not expect the sea-food everyday (if you... More

Was this review helpful? Yes 4
Chester
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 30 May 2013

We have been to Mexico several times and this was the worst resort we have been to. Our room was not ready the first day (I think they over booked) they gave us a different room for the night the air conditioner in that room did not work. They told us to be in the lobby at 1 the next... More

Was this review helpful? Yes 3
Sandra Alcázar U, Social Media Coordinator at Allegro Playacar, responded to this review
4 June 2013

Dear sheilaOklahoma, Thank you for sending us your comments, the satisfaction of our guests is our goal, and we are very sorry to read about your disappointments and your most detailed observations, it appears we didn’t meet our own standards during your stay. I am saddened to read about the experience you had with your room. We follow strict standards... More

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Hotel Summarization (Beta)

What travellers say

  • Very good(25)
  • Pool bar(20)
  • Italian restaurant(20)
  • Thatched roofs(17)
  • Lunch buffet(14)
  • Grounds were beautiful(10)
  • Hot dogs(7)
  • Friendly and helpful(7)
  • Night Life(7)
  • Time share(7)

Additional Information about Allegro Playacar

Address: Lote Hotelero 7, Desarrollo Playacar | Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar/Lounge Beach Free Breakfast Children Activities Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#48 Top resorts Hotels in Playa del Carmen
#63 On the Beach Hotels in Playa del Carmen
#76 Romantic Hotels in Playa del Carmen
#88 Family Hotels in Playa del Carmen
Price Range: €€
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Also Known As:
Occidental Allegro Playacar Hotel Playa Del Carmen
Occidental Allegro Playacar Hotel
Occidental Allegro Playacar
Allegro Playacar Occidental
Playacar Resort
Occidental Playacar
Playa Del Carmen Allegro
Allegro Playa Del Carmen
Allegro Playacar Riviera Maya, Mexico - Playa Del Carmen

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Allegro Playacar
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