We stayed at Sandos the week of May 12, 2013. We arrived at the hotel at noon (via USA transfers...which we would recommend) and were given wristbands and towel cards. Check in was quick and friendly. We were told our room would not be ready until 3, so we walked down to the main buffet to catch a bite to... More

Just come back from a 2 week stay in this hotel. OK, it's not a 5* hotel in the official sense but it more than met our expectations and we had a great time. The rooms were big and spacious, the staff worked incredibly hard and everything was spotless and the food was great.

We stayed at Sandos for 2 weeks at the beginning of April and it was a brilliant holiday from the moment we were shown to our room, friendly staff everywhere and the place is spotless. Food was really good and booking the a la carte restaurants is a must. All the staff work really hard to ensure that everyone has... More

My gf and I spent 4 nites here in May 2013. I have read a lof of the reviews here and agree with the marjority of them. I am glad I took the advice of the folks who posted their reviews here. This property is long and narrow: one end is the beach... the other is the Adult section, which... More

Really enjoyed staying at this resort. Lots of things to keep you busy even though we stuck pretty much to the Adults Only section. Food was amazing at all the a la carte restaurants. Staff was pleasant and polite. This resort has lots to offer and would recommend it. I would prefer a slightly smaller resort as it took a... More

We spent another great vacation at Sandos. Since our last trip, the resort has made some improvements. There is a cupcake cafe, vip lounge, mini golf, and better great service. First, the overall, grounds were well kept, beach is the best along the Maya. The resort is family friendly, yet has adult only areas too. The resort is eco friendly,... More

We found this hotel by accident because the original hotel we wanted to go to was full. What a pleasurable and awesome find. The Sandos beach resort was perfect. Great service, great food, great entertainment and lots of tequila!! Our beach bar tender Armando was the best!! He knew just what we liked and kept us very happy!!! The bartenders... More

I'm amazed at reading some of the negative reviews here. We were at Sandos Playacar the week of 24 Apr through 01 May. We couldn't have had a better experience. Staff was wonderful, rooms were lovely...beds were firm, but we love a firm bed. Pillows were more than adequate...we slept very well. Beach and pools were lovely. We stayed in... More

Resort was clean, food was not very good at all Im not picky eater but got a bug from the food and spent alot of time on the toilet beach was awesome beds were horrible pillows were rocks peoeple were nice no swim up bar in main pool area