I have just reviewed the Banyan Tree Mayakoba but Joan Harris had been staying at my house whilst I was there and used my computer. Unfortunately, I didn't notice she was still logged in and my review has gone under her name.

From the minute you walk in, the service, the surroundings, even the smells are heavenly. We stayed in a spa pool villa (highly recommend for couples without children), rented bikes to get ourselves around, and enjoyed absolutely every minute of every day. Every detail has been pre-designed, and there was never a moment when we wished anything to be different.... More

This hotel is amazing. Everything about it. Highly recommended. Clean and very luxurious rooms. Loved biking around the hotel. Great food and drinks. Very easy to get to from NYC. Definitely stay here.

Just home from one glorious week at Banyan Tree Mayakoba. Our villa was impeccable in every way, spacious and clean and well appointed. Having our own substantial pool and hot tub in our courtyard was terrific. Some days we hardly felt we had to leave the villa. We greatly enjoyed the hospitality and scenery at the Sands Beach Club...but wish... More

Stayed here 1 week with our 3 teenage children. I thought the setting was heavenly and the food was fresh, plentiful and delicious. (We tried each restaurant at least once and loved them all). Also loved that we could easily get over to Rosewood to try the restaurants over there. The decor has a definite Asian feel --very clean lines,... More

Amazing hotel, we had a room with private pool and it was just like in the pictures. Very expensive but great service. Be careful with tips, they will charge you 10% in tips at the end of your stay! The only bad thing was the food.

The Banyan tree Mayakoba hotel is the best hotel I stayed in after the Aman resorts and at a fraction of the cost. The attention to details is amazing and make this hotel a truly luxurious stay. The staff is everywhere and always polite, pleasant and helpful. The food is delicious and the restaurants are just gorgeous, even at breakfast... More

What a great hotel and experience! Banyan Tree is one of the top luxury hotels / resorts in Mexico, and certainly the best in Playa del Carmen. Banyan Tree does not disappoint. We booked our trip thru Delta Dream Vacations, and it was a dream trip indeed. First class seats for 4 from Atlanta; transfers to and from the airport;... More

I stayed in a 3 bedroom townhouse with my wife and 3 children, we have stayed at this property before in the same type of townhouse, which is well laid out and has lots of room. With 5 people it is hard to find a good room combination, this one is really nice. The best part is the pool on... More